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CDKeys Region issue

  • 19-06-2020 02:04PM
    #1
    longvacation
    Registered Users, Registered Users 2 Posts: 19 ✭


    Hi,

    I bought code for an XBOX One game on CDKeys. I got the code and then tried to enter it into my Kid's XBox. However, a message came up to say that the game was region specific. In hindsight, the game had a UK flag beside it on the CDKeys store, but i thought this meant it was compatible in the UK (as opposed to the USA).
    I did a brief search on google and a suggested option was to create a uk account on the xbox. I haven't the foggiest how to do this.
    Any ideas on this?


Comments

  • #2
    nintendoo
    Closed Accounts Posts: 482 ✭✭nintendoo


    longvacation wrote: »
    Hi,

    I bought code for an XBOX One game on CDKeys. I got the code and then tried to enter it into my Kid's XBox. However, a message came up to say that the game was region specific. In hindsight, the game had a UK flag beside it on the CDKeys store, but i thought this meant it was compatible in the UK (as opposed to the USA).
    I did a brief search on google and a suggested option was to create a uk account on the xbox. I haven't the foggiest how to do this.
    Any ideas on this?

    That's crap. I thought Xbox one was region free.


  • #3
    Talisman
    Registered Users, Registered Users 2 Posts: 7,231 ✭✭✭Talisman


    Try using a VPN set to the UK and access the Microsoft website here:

    https://redeem.microsoft.com/enter?ref=xboxcom

    You'll have to login with the credentials used for the Xbox account before you redeem the code.


  • #4
    Talisman
    Registered Users, Registered Users 2 Posts: 7,231 ✭✭✭Talisman


    sugarman wrote: »
    Pretty sure you just need to change your region in account settings, no need for a VPN or anything else.
    Not true. I had to migrate my account and use a VPN to claim a game last month. Others have been successful by just using a VPN.


  • #5
    feelgoodinc27
    Registered Users, Registered Users 2 Posts: 715 ✭✭✭feelgoodinc27


    If worst comes to worst you could try them for a refund, on the website it says a request needs to be made within 7 days of purchase.


  • #6
    Treppen
    Registered Users, Registered Users 2, Paid Member Posts: 4,850 ✭✭✭Treppen


    Probably too late for the OP but I did this before as well and CDKeys issued a refund no problem. I went with Smyths offer instead then.

    For Ireland and CDKeys is it the EU region you go for?


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  • #7
    Tilikum17
    Registered Users, Registered Users 2 Posts: 1,335 ✭✭✭Tilikum17


    I also did this before, the offered a refund which took a about one month.


  • #8
    Treppen
    Registered Users, Registered Users 2, Paid Member Posts: 4,850 ✭✭✭Treppen


    Just be careful with VPN if you're jumping between regions a lot. Microsoft have banned people.


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