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Ordered from amazon.co.uk lately?

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Comments

  • #152
    GocRh
    Registered Users, Registered Users 2 Posts: 252 ✭✭GocRh


    What Amazon UK seems to have done is remove the 2 day priority shipping option to RoI. Funny enough they're still offering 2 day shipping to the continent from the UK.

    If you're a Prime customer go to online chat and complain about the delays. I got 2 months of Prime subscription refunded, a friend also tried and got 10 GBP back.


  • #153
    The_Brood
    Closed Accounts Posts: 838 ✭✭✭The_Brood


    marklazarcovic wrote: »
    And their customer service,simple things like responding to questions about items for sale, delivery details like which courier,Irish companies use the internet as a last resort to selling,rather than a first option,stick a staff member online for half a day to reply to emails ,it will help .

    Yep. They seem to offer online options but then don't engage and respond at all in some circumstances. For people who actually need something, buying from abroad is the only option. But now the delivery times are a whole new beast.


  • #154
    enniscorthy
    Registered Users, Registered Users 2 Posts: 1,046 ✭✭✭enniscorthy


    Anybody get anything from America yet


  • #155
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    GocRh wrote: »
    What Amazon UK seems to have done is remove the 2 day priority shipping option to RoI. Funny enough they're still offering 2 day shipping to the continent from the UK.

    If you're a Prime customer go to online chat and complain about the delays. I got 2 months of Prime subscription refunded, a friend also tried and got 10 GBP back.

    Tried that and failed, not given up yet.

    Noticed the tracking system is shot, but thats probably An Posts fault. I had 3 deliveries today from Amazon and none had been updated as out for delivery. Last activity still said they were still in Dublin.


  • #156
    Sheeps
    Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭Sheeps


    I've been waiting over a month for a monitor to dispatch. They're in fairly high demand at the minute.


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  • #157
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    Sheeps wrote: »
    I've been waiting over a month for a monitor to dispatch. They're in fairly high demand at the minute.

    Thats what I'm p!ssed about. In stock when I ordered then a delivery date 11 days hence and when I revisit the page its now out of stock. Thought originally it was Amazon being slow to pick stuff.


  • #158
    DanielODonnell
    Banned (with Prison Access) Posts: 652 ✭✭✭DanielODonnell


    I ordered a Donald Trump commemorative coin and it has been shipping the past 3 weeks


  • #159
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    This is it wrote: »
    Fake news.

    https://www.amazon.co.uk/s?k=Donald+Trump+commemorative+coin&ref=nb_sb_noss :mad:


  • #160
    og2k7
    Registered Users, Registered Users 2 Posts: 373 ✭✭og2k7


    GinSoaked wrote: »
    Tried that and failed, not given up yet.

    Noticed the tracking system is shot, but thats probably An Posts fault. I had 3 deliveries today from Amazon and none had been updated as out for delivery. Last activity still said they were still in Dublin.

    I bounced through 3 different reps and finally agreed to refund 2 months of prime. They worked very hard to fob me off in fairness but I wouldnt disconnect :)

    All 2 day shipping has been removed for us, but still seems to apply to all orders in the UK, so re-ordered again to Parcel Motel this time. Will be interesting if it finally arrives on time


  • #161
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    og2k7 wrote: »
    I bounced through 3 different reps and finally agreed to refund 2 months of prime. They worked very hard to fob me off in fairness but I wouldnt disconnect :)

    All 2 day shipping has been removed for us, but still seems to apply to all orders in the UK, so re-ordered again to Parcel Motel this time. Will be interesting if it finally arrives on time

    My problem seems to have been that I was complaining about slow picking and delivery but the actual issue was that Amazon were out of stock.

    I will give it another try though but I've already had 2 months free and £15 (one tenner and one fiver) from them from previous cases so perhaps the reps know that ;)


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  • #162
    pgj2015
    Registered Users, Registered Users 2 Posts: 10,466 ✭✭✭✭pgj2015


    I ordered something from amazon on 9th may and it hasn't been dispatched yet, is that normal these days?


  • #163
    charlietheminxx
    Registered Users, Registered Users 2 Posts: 2,579 ✭✭✭charlietheminxx


    pgj2015 wrote: »
    I ordered something from amazon on 9th may and it hasn't been dispatched yet, is that normal these days?

    Seems to be unfortunately...


  • #164
    og2k7
    Registered Users, Registered Users 2 Posts: 373 ✭✭og2k7


    pgj2015 wrote: »
    I ordered something from amazon on 9th may and it hasn't been dispatched yet, is that normal these days?

    Yup - changed to Parcel Motel: IE delivery - estimated 1/06. UK delivery delivered to PM earlier today (still not showing in their system) - and shipped yesterday. Seems like non UK are getting hit by all the changes and awful delivery times


  • #165
    arybvtcw0eolkf
    Closed Accounts Posts: 24,608 ✭✭✭✭arybvtcw0eolkf


    LeYouth wrote: »
    Anyone ordered electronics from Amazon uk since the lockdown? Did it take you a long time to get your order?

    I ordered some headphones a few days ago but it hasn't even been dispatched - used standard delivery too.

    Seven weeks ago I ordered a new Kindle hard case, it was to go with a Kindle I bought for someone's birthday. Luckily enough I was able to get a Kindle in Ireland, anyway the amazon order came a week after the birthday.

    I tried ordering a radio from Amazon from Amazon and another site and was informed due to Covid-19 restrictions the dealers weren't shipping to Ireland.


  • #166
    Pacifico
    Closed Accounts Posts: 5,114 ✭✭✭Pacifico


    2 week delivery to Ireland seems to be the norm for Irish prime users now...some joke!


  • #167
    Fuascailteoir
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Fuascailteoir


    Pacifico wrote: »
    2 week delivery to Ireland seems to be the norm for Irish prime users now...some joke!

    Yeah I have cancelled as is useless at the moment.


  • #168
    kowloon
    Registered Users, Registered Users 2, Paid Member Posts: 14,098 ✭✭✭✭kowloon


    Sheeps wrote: »
    I've been waiting over a month for a monitor to dispatch. They're in fairly high demand at the minute.

    I cancelled an order today, they were out of stock and clearly going to string me along with the promise of a dispatch later.


  • #169
    Zebra3
    Registered Users, Registered Users 2 Posts: 14,273 ✭✭✭✭Zebra3


    pgj2015 wrote: »
    I ordered something from amazon on 9th may and it hasn't been dispatched yet, is that normal these days?

    I ordered from them on 8th May and it was dispatched today so you might see some movement tomorrow.


  • #170
    How Soon Is Now
    Registered Users, Registered Users 2 Posts: 13,277 ✭✭✭✭How Soon Is Now


    Ive ordered a good few things in the last few weeks off of them mainly because i couldn't get the stuff anywhere else or it was cheaper.


    Everything seems to be given around a week or two as a range of when you will receive it but not everything actually takes that long. Ive had more then one item come earlier then mentioned so it was just lucky someone was at home at the time!


    My biggest issue has been using Amazon and DPD Parcel Wizard together. Previously you would get the package one day after it was collected in the UK now its taking anything from two days to a week.


    Still though it could be worse i ordered something from China at the start of March and its still not here :pac:. I have a feeling its stuck in customs as it says on the tracking it reached Ireland a month ago!


    I hope when most of the Irish retailers open up again they get there **** together both in store and online as this is the main reason most people go the shopping abroad online route.


  • #171
    Sheeps
    Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭Sheeps


    kowloon wrote: »
    I cancelled an order today, they were out of stock and clearly going to string me along with the promise of a dispatch later.

    Mine shipped Saturday!


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  • #172
    CollyFlower
    Registered Users, Registered Users 2 Posts: 6,378 ✭✭✭CollyFlower


    You're doing well with Amazon orders.
    I'm waiting 3 months for orders from aliexpress.


  • #173
    The_Brood
    Closed Accounts Posts: 838 ✭✭✭The_Brood


    A month now of delayed orders all from Royal Mail. Have they completely stopped delivering to Ireland or something, or just happened to lose all of my deliveries?


  • #174
    PommieBast
    Registered Users, Registered Users 2, Paid Member Posts: 2,993 ✭✭✭PommieBast


    The_Brood wrote: »
    A month now of delayed orders all from Royal Mail. Have they completely stopped delivering to Ireland or something, or just happened to lose all of my deliveries?
    They certainly seem slower than usual. Parents posted me some stuff on Monday which is yet to arrive..


  • #175
    VG31
    Registered Users, Registered Users 2 Posts: 3,672 ✭✭✭VG31


    My last eBay order that was sent with Royal Mail took 10 days to arrive.


  • #176
    DvB
    Registered Users, Registered Users 2, Paid Member Posts: 12,151 ✭✭✭✭DvB


    I've had a delivery from Amazon this morning that was dispatched last Friday, so took a week & arrived via an Post, but an order that was dispatched about a week before via Royal Mail was due for delivery on Monday 18th & has still to arrive. I cant track it via the webiste any more and was told to contact Amazon which I did through the chat function, they offered me my delivery cost as a refund to make up for it but I had free shipping so that wasn't much use to me... was told it should arrive within 48 hours, thats passed now so not expecting it to arrive anytime soon. Seems anything via Royal mail is taking an age.
    "I will honour Christmas in my heart, and try to keep it all the year" Charles Dickens


  • #177
    sunbeam
    Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭sunbeam


    I've had an order dispatched this morning. No An Post tracking number or carrier mentioned on the email. The website says it is coming via Royal Mail. Again no tracking number. Supposed to arrive by 3rd June.

    I've been waiting 20 minutes to connect to an agent by chat.


  • #178
    DvB
    Registered Users, Registered Users 2, Paid Member Posts: 12,151 ✭✭✭✭DvB


    sunbeam wrote: »
    I've had an order dispatched this morning. No An Post tracking number or carrier mentioned on the email. The website says it is coming via Royal Mail. Again no tracking number. Supposed to arrive by 3rd June.

    I've been waiting 20 minutes to connect to an agent by chat.

    When i've had anything dispatched from Amazon via Royal Mail I've never gotten a tracking number (but always did when dispatched via An Post)

    Wary of anything from Amazon coming via Royal Mail based on recent experience.
    "I will honour Christmas in my heart, and try to keep it all the year" Charles Dickens


  • #179
    sunbeam
    Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭sunbeam


    I finally got through to an agent on chat who tried to fob me off by telling me that a tracking number would be sent in a separate email before finally admitting that international orders by Royal Mail are not trackable.

    I wouldn't mind but this is the last of this particular item they have in stock and it is unlikely they will get more in. I bought one two weeks ago that arrived the usual way via an Post.

    I also ordered a hoover which I hope they will send by courier.


  • #180
    Postgrad10
    Registered Users, Registered Users 2 Posts: 2,792 ✭✭✭Postgrad10


    Same issue with Royal Mail was when purchasing from amazon. I’m in no panic with the items I ordered though. Now an post deliveries from them are right on time sometimes 2-3 days earlier than expected.


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  • #181
    The_Brood
    Closed Accounts Posts: 838 ✭✭✭The_Brood


    I've asked Royal Mail and they claim there is no issue of any kind in their deliveries to Ireland. So how come everyone is having issues with them?


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