Advice for nuisance ads on lock screen

Argo foc yourself · 05-05-2020 09:10AM #1

Hi - I am looking for some advice regarding nuisance ads appearing on my phone lock screen.

I have a samsung galaxy A7

If I click on the button at the side to wake up the phone,there is a green screen with an advert on it. Once I swipe up,it brings me to the normal unlock screen where I can input my pattern to unlock.

I cannot find where or how to get rid of this ad screen.

Any help or suggestions would really be appreciated.

thanks

GBX · 05-05-2020 11:02AM

First google result:
Try this - https://www.samsung.com/uk/support/mobile-devices/why-are-there-ads-on-my-lock-screen-and-how-can-i-get-rid-of-them/

Argo foc yourself · 05-05-2020 11:51AM

GBX wrote: »

First google result:
Try this - https://www.samsung.com/uk/support/mobile-devices/why-are-there-ads-on-my-lock-screen-and-how-can-i-get-rid-of-them/

Yea - I tried this and no joy

73bc61lyohr0mu · 05-05-2020 12:26PM

Do you have any battery saver, cleaner or so called booster apps?

Argo foc yourself · 05-05-2020 12:54PM

Noelle Jealous Barrel wrote: »

Do you have any battery saver, cleaner or so called booster apps?

Not that I am aware of. Just ran a virus check and no malware found

Argo foc yourself · 05-05-2020 02:16PM

last app i installed was called Quizzland.

I uninstalled it - no joy
I reinstalled it to see if I could find the problem - no joy

pippip · 05-05-2020 06:17PM

My wifes old samsung phone used to have this with the remote control app that came pre installed, I can't remember the exact name of it.

Argo foc yourself · 05-05-2020 08:00PM

pippip wrote: »

My wifes old samsung phone used to have this with the remote control app that came pre installed, I can't remember the exact name of it.

peel... yeah I have killed that

bazzz · 05-05-2020 08:17PM

pippip wrote: »

My wifes old samsung phone used to have this with the remote control app that came pre installed, I can't remember the exact name of it.

Was it Peel TV remote?

For the OP. Have you tried going to Settings>Apps> click the Three Dots in
the top right corner and select Special Access> now select Appear on
to/ draw over other apps.

Have a look through there and see if there are any suspect apps with that permission.

corkie · 05-05-2020 09:33PM

corkie wrote: »

Some app you probably installed/updated recently probably included Adware.

If your rooted, suggest running Adaway and use it's utility to scan for adware apps.

If not root try one of these apps

Ad Detector

or

Popup Ad Detector-Detect ad showing outside of app

Haven't use the above apps, so don't know if there any good.

^^^ From I remember from this and other posts the second app should be helpful in your case.

pippip · 05-05-2020 09:59PM

Yeah peel, that was wrecking my head trying to remember.

Here's more culprits
https://www.samsung.com/uk/support/mobile-devices/why-are-there-ads-on-my-lock-screen-and-how-can-i-get-rid-of-them/

Argo foc yourself · 06-05-2020 10:49AM

bazzz wrote: »

Was it Peel TV remote?

For the OP. Have you tried going to Settings>Apps> click the Three Dots in
the top right corner and select Special Access> now select Appear on
to/ draw over other apps.

Have a look through there and see if there are any suspect apps with that permission.

I tried that the other day but could not find Draw over apps - option was not there. I just tried again and it did however, have Appear on top.

Jackpot - that worked. thank you very much.

bazzz · 06-05-2020 12:09PM

Argo foc yourself wrote: »

I tried that the other day but could not find Draw over apps - option was not there. I just tried again and it did however, have Appear on top.

Jackpot - that worked. thank you very much.

Nice one, glad you found the option. Cheers

Advice for nuisance ads on lock screen

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