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Mi Mix 3 5G - 239GBP - Parcel Motel

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2

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    #32
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    https://event.mi.com/uk/sales2020/easter-sale Did anyone but the redmi 8? Also how does the mi points work, is it money off a future purchase?


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    #33
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Yeah I bought 2 Redmi 8's.
    Switched it on over the weekend and logged in with accounts.
    Charged it fully* and now this morning I went to put in the sim card and the screen is unresponsive.
    Tried a hard reset but nada.
    Have sent an email to customer support so will see what happens.


    *I used the genuine charging cable.


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    #34
    Barr
    Registered Users Posts: 6,991 ✭✭✭Barr


    Anyone able to confirm they are definitely dual sim ?


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    #35
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Barr wrote: »
    Anyone able to confirm they are definitely dual sim ?

    The 8 deffo is anyway.


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    #36
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    koutoubia wrote: »
    Yeah I bought 2 Redmi 8's.
    Switched it on over the weekend and logged in with accounts.
    Charged it fully* and now this morning I went to put in the sim card and the screen is unresponsive.
    Tried a hard reset but nada.
    Have sent an email to customer support so will see what happens.


    *I used the genuine charging cable.
    They have chat on line support also, let's know how you get on,I was going to buy 2 also,ps did you get 10 or 20£ off?https://mobile.mi.com/uk/service/


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    #37
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Was on with the online chat/service for a good while this am. Went through everything but the screen remained unresponsive.
    They are gonna send me out a jiffy bag in order to send it to a service centre to be looked at!


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    #38
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    Did you get yours via parcel motel? Will they send the bag to your Ireland address.Apparently the phone comes from France. Is there any way they will post directly to Ireland.


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    #39
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    I got mine delivered to PM but the girl on the chat asked me for my home address and phone number.


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    #40
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    So do you use PM north address and what can you use for phone number?


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    #41
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    I used my brothers phone number...he has a UK number.
    I used it then told him I was using it :D


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    #42
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    thanks, can you give me an idea of the number of digits to use and an area code, eg 0044 025 xxxx xxx etc, I,ll have to make one up.


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    #43
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    10 not including the int code BUT inc mobile prefix so +441234567890
    Look up what the mobile operators prefix is then use that and make one up!


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    #44
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    Thanks


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    #45
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    I'm trying to order using the mi store app,but it will not let me use the parcel motel post code BT36 4PE


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    #46
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Odd.
    Maybe they have copped that its not heading to the UK!


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    #47
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    Got passed the address, now I'm having a problem at the payment section, keeps going error


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    #48
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Sounds very familar.
    I thought it was my revolut card linked to my paypal was the issue and ended up using the normal visa debit!


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    #49
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    It won't take my visA credit card either


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    #50
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    I just kept trying and eventually went through.


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    #51
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    I've tried 3 cards for about an hour, was yours as long trying?


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    #52
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    I think I gave up at one point and came back to it and it worked.


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    #53
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    I'm giving up now, I'll try again at 8am, it's 1 am now.


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    #54
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    Still no luck with it this morning.


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    #55
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Bizzare.


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    #56
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    I get to payment, complete the visa details, get code from bank to verify transaction, but still no go, I'm thinking of ringing them?


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    #57
    PreCocious
    Registered Users Posts: 368 ✭✭PreCocious


    I've had a Mi account for a long time but I could never order from the UK site - not with Revolut, N26 or my Visa Credit. Tried about a month ago when there was an offer and no go - it would debit the card and then follow with an immediate refund.

    Last week I was able to buy two phones (and they were delivered) without changing anything on my account - visa card + parcel motel. Must be some internal glitches going on..


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    #58
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    I don't know if ringing them will help?


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    #59
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    just been on to them in uk, they say the visa details address have to match the delivery address


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    #60
    koutoubia
    Registered Users Posts: 2,259 ✭✭✭koutoubia


    Ah bummer!


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    #61
    horse7
    Registered Users Posts: 3,686 ✭✭✭horse7


    Can't figure out how anyone paid for these phones.


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