Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Number26/N26 Mastercard/Account now for Irish Residents

19192949697129

Comments

  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    Basq wrote: »
    I'd have preferred the ability to top up via card to be honest.. sending money internationally via AIB required setting up new payees using Card Reader etc which can't be done via AIB mobile app.

    Sounds like what you’re looking for is a nice extra payment card like Revolut or Curve; not a full fledged bank like N26. SEPA transfers are the normal way to credit any bank account and N26 is no different.

    And yes agree AIB’s implementation of non-Irish SEPA transfers is shameful, but as someone said isn’t it something to complain about in an AIB thread rather than an N26 one? (it has also bothered me with sending money to various other banks across the EU, nothing specific to N26)

    One thing I fully agree with you about is that it makes no sense to approve an overdraft transaction for a customer which doesn’t have overdraft facility, and then start charging fees (I understand why it likely happened through: it takes a few days for the transaction to settle and the exchange rate can change in the meantime which likely happened at your slight disadvantage - the difference with Revolut is that Revolut are doing the currency conversion themselves and have control over these things, whereas N26 are relying on MasterCard for the conversion and thus don’t have control).

    Having said that you could also have had a sufficient amount on your account for the transaction you decided to make. And right now you could transfer those missing few cents to N26 from your other account with no fee and have this sorted in 5 mins. So you have to admit you aren’t exactly being easy either ;-)


  • Moderators, Regional South Moderators Posts: 6,001 Mod ✭✭✭✭Quackster


    In fairness it's an unarranged overdraft, even if its 2c. They could have declined the Amazon purchase....just keep a buffer in there.

    Re spend notifications, I get them on my watch everytime my account is debited?

    And this situation arose due to the euro/sterling exchange rate changing slightly between when the transaction was made and when it was settled on the account a few days later. Exact same thing would have happened using any other bank's debit card.

    Only way to avoid it is to use a card that gives you a real-time exchange rate, such as Revolut or Curve.


  • Closed Accounts Posts: 67 ✭✭Elysium1


    Minor update on day-to-day usage.



    I previously had problems using my N26 mastercard to top-up with Three. Not today. Perhaps they've got on with it.


    Just 1 bill left - my local gym insists on using bank account numbers and despite an N26 article saying the last 10 digits should be 'personal', my gym rejects it. This month they can modernise too, or I'm dropping my membership. I just don't care.


  • Registered Users, Registered Users 2 Posts: 1,238 ✭✭✭ffocused


    I had a transaction declined in Argos yesterday on my N26 card from both Apple Pay and with the card & pin.
    The app stated it was declined because I have payments abroad disabled.
    I was in Naas.


  • Registered Users, Registered Users 2 Posts: 36,095 ✭✭✭✭ED E


    ffocused wrote: »
    I had a transaction declined in Argos yesterday on my N26 card from both Apple Pay and with the card & pin.
    The app stated it was declined because I have payments abroad disabled.
    I was in Naas.

    The only guess I can make there is Argos IE is using a UK MSP.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 36,095 ✭✭✭✭ED E


    Great reassurance in how difficult it is to transfer your authorized device over to a new handset.


  • Closed Accounts Posts: 1,661 ✭✭✭Duke of Url


    ED E wrote: »
    Great reassurance in how difficult it is to transfer your authorized device over to a new handset.

    I wanted to change my phone number and Email on my N26 account. Jumped through hoops but was encouraging with the security put in place.


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    I got my €50 refunded from February 2018. No explanation, no reply to any of my queries, the only responses I got since November (when I first queried it) was "our team are looking into it".
    It was messy. The in app support told me to use email, and the email support told me to use app.


  • Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭advertsfox


    Pleasently surprised to see a SEPA transfer from my TransferWise to N26 happen instantly for me yesterday. Tested sending €1 back to it but its not the same back.


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    advertsfox wrote: »
    Pleasently surprised to see a SEPA transfer from my TransferWise to N26 happen instantly for me yesterday. Tested sending €1 back to it but its not the same back.

    And it is free regardless of the amount you send?
    If yes, fairplay to TransferWise for implementing this is and not charging for it.

    N26 are a bit strange: for now they seem to support incoming SEPA instant transfers, but not outgoing ones.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭advertsfox


    Bob24 wrote: »
    And it is free regardless of the amount you send?
    If yes, fairplay to TransferWise for implementing this is and not charging for it.
    I wish but TW have had small fees for a while, there was a 0.63c charge for sending €135.


  • Registered Users, Registered Users 2 Posts: 11,827 ✭✭✭✭blade1


    Got an email earlier from transfer wise about their own card.

    Can someone tell me how this stacks up against having my N26 account?

    Or it's pros and cons???
    https://transferwise.com/gb/borderless/card


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    blade1 wrote: »
    Got an email earlier from transfer wise about their own card.

    Can someone tell me how this stacks up against having my N26 account?

    Or it's pros and cons???
    https://transferwise.com/gb/borderless/card

    The TransferWise one might be more of a Revolut than an N26 competitor.

    It looks like to be the main benefit of the TransferWise one vs N26 is that you can hold money in many currencies and pay directly in those currencies with no conversion. That could be usefull if you have holdings / regular income / regular spendings in specific currencies.

    But as a payment card for the average person who gets paid in euros and sometimes makes card payments in other currencies, It might not be that useful.

    The benefit of N26 is the fact that it is a licensed bank (if I am not mistaken TransferWise isn’t).


  • Registered Users, Registered Users 2 Posts: 11,827 ✭✭✭✭blade1


    Bob24 wrote: »
    The TransferWise one might be more of a Revolut than an N26 competitor.

    It looks like to be the main benefit of the TransferWise one vs N26 is that you can hold money in many currencies and pay directly in those currencies with no conversion. That could be usefull if you have holdings / regular income / regular spendings in specific currencies.

    But as a payment card for the average person who gets paid in euros and sometimes makes card payments in other currencies, It might not be that useful.

    The benefit of N26 is the fact that it is a licensed bank (if I am not mistaken TransferWise isn’t).

    Are transferwise still behind N26 when dealing with cross border payments?

    One time I was buying a car in UK for over 20 grand and N26 messed it up.
    No help from N26 so I rang transferwise directly ( think it was Estonia) and they said "don't worry we'll sort it straight away".
    Felt very assured by the guy on the phone compared to N26 CS.
    Also they did sort it out swiftly.


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    blade1 wrote: »
    Are transferwise still behind N26 when dealing with cross border payments?

    One time I was buying a car in UK for over 20 grand and N26 messed it up.
    No help from N26 so I rang transferwise directly ( think it was Estonia) and they said "don't worry we'll sort it straight away".
    Felt very assured by the guy on the phone compared to N26 CS.
    Also they did sort it out swiftly.

    Eurozone transfers are managed directly by N26 as SEPA transfers. Other transfers are indeed routed to TransferWise.

    I believe N26 simply hands the funds and your details to TransferWise from and from that stage everything is managed by TransferWise under your name. So as I understand it, N26 users effectively also become TransferWise customers when they issue non EZ fund transfers.

    My experience with TransferWise customer support has been limited; but my anecdotal one matches yours: they were better than the experience I have had with N26.


  • Registered Users, Registered Users 2 Posts: 11,827 ✭✭✭✭blade1


    Bob24 wrote: »
    Eurozone transfers and managed directly by N26 as SEPA transfers. Other transfers are indeed routed to TransferWise.

    I believe N26 simply hands the funds and your details to TransferWise from your account and from that stage everything is managed by TransferWise under your name. So as I understand it, N26 users effectively also become TransferWise customers when they issue non EZ fund transfers.

    My experience with TransferWise customer support has been limited; but my anecdotal matches yours: they were better than the experience I have had with N26.

    So me having N26 and Irish banks would have no benefit ordering a transferwise card?

    Also I'm always onto my friend who travels to the UK a bit with me, to get some sort of a card for traveling.
    He still goes down town to get his sterling for traveling.
    So this card or a revolut would do him I assume?


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    Just my opinion, but unless there is either something you prefer about the quality of service of TransferWise or you want to hold cash in different currencies to pay with it, I don’t think the card would bring anything additional to you. Not saying it is useless in general though - it is always good to have options, and for someone who is looking for an advanced multi-currency holding/transfer/payment solution or who already is and TransferWise user and doesn’t have such card yet it can certainly make sense.

    And yes Revolut or TransferWise cards seem like a good option for your friend. Or if they want to avoid fees but want to be debited for sterling payments directly om their existing bank account, a Curve card could be interesting. Instead if having a separate pot of cash you need to top-up like with Revolut, Curve simply does the conversion on the fly at a cheap rate and forwards the charge to your “legacy” bank card but in euros. Only thing with Curve is that they start changing (small) fees if you spend beyond a few hundred euros per month (just checked their website and the limit is 500 GBP per month - beyond that they start charging something, but still much less than any Irish bank).


  • Registered Users, Registered Users 2 Posts: 1,885 ✭✭✭Bummer1234


    See N26 pulling out of the UK due to brexit.

    https://twitter.com/N26UK/status/1227234613623480321


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    I’d say Brexit is a bit of an excuse for other factors (maybe they are facing tougher competition in the UK).

    They only launched about a year ago, i.e. it wasn’t exactly hard to know at that stage that the UK would be leaving the EU soon. Blaming Brexit a year later for closing their UK business seems a bit disingenuous, unless they are saying they overlooked the fact that Brexit was coming which would be a pretty strong sign of incompetence :-)


  • Registered Users, Registered Users 2 Posts: 11,827 ✭✭✭✭blade1


    Bob24 wrote: »
    the fact that Brexit was coming

    It wasn't a fact then though.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    blade1 wrote: »
    It wasn't a fact then though.

    We are taking about late 2018, not about 2015.

    I.e. the referendum was voted, article 50 was triggered, and departure negotiations were bumpy but in progress ... you’d have had to be pretty blind not to see Brexit coming a year ago :-s


  • Registered Users, Registered Users 2 Posts: 9,394 ✭✭✭markpb


    Bob24 wrote: »
    We are taking about late 2018, not about 2015.

    I.e. the referendum was voted, article 50 was triggered, and departure negotiations were bumpy but in progress ... you’d have had to be pretty blind not to see Brexit coming a year ago :-s

    If they started operating in 2018, they were probably planning for it for 2-3 years before that. Between 2016 and 2018, most people would have expected that a trade agreement of some sort would be signed and passporting of financial services in both directions would definitely be part of that. Even now, it's hard to imagine the impact on London if there isn't some agreement on that.


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    markpb wrote: »
    If they started operating in 2018, they were probably planning for it for 2-3 years before that. Between 2016 and 2018, most people would have expected that a trade agreement of some sort would be signed and passporting of financial services in both directions would definitely be part of that. Even now, it's hard to imagine the impact on London if there isn't some agreement on that.

    If we are saying they made a decision to launch in late 2018 based on some assumption that Brexit would not impact their regulatory environment and they now have to lose the investment they made to enter the UK market because of that incorrect assumption and the lack of a backup plan, I would call that incompetence and poor risk management.

    But as I said I personally don’t think this is what happened for a few reasons:
    - I don’t think they are that incompetent
    - Operating in non-EU markets seems to be something they are Ok with (see their US launch)
    - If as you said the decision to launch was based on an assumption that some deal would be signed between the EU and the UK related to financial passporting, why closing the business now just one year after launching? (and while they can still do passporting until the end of this year during which the agreement they are betting on could be signed)


  • Moderators, Regional South Moderators Posts: 6,001 Mod ✭✭✭✭Quackster


    Yeah, the UK is probably amongst the most competitive of fintech environments and N26 was quite late to the party. It's not hard to imagine they haven't made much traction and they don't see sufficient reason to continue to invest resources there that could be better deployed elsewhere.


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    https://www.theguardian.com/business/2020/feb/11/german-digital-bank-n26-pulls-out-of-uk-blaming-brexit

    German digital bank N26 pulls out of UK, blaming Brexit


    The German digital bank N26 is has blamed Brexit for its decision to pull out of the UK and close more than 200,000 customer accounts.
    .....
    .....The move comes less than 18 months after the Berlin-based firm launched in the UK. It had about a dozen employees in the UK, with the rest of the business run remotely from the German capital.
    .....
    ...The timings and framework outlined in the EU withdrawal agreement mean that the company will in due course be unable to operate in the UK with its European banking licence.” As recently as October, N26 was publishing blogposts assuring customers that it would continue in the UK after Brexit. Those posts have since been deleted.
    The bank – which has 5 million customers in the EU – was relying on passporting rights that allowed it to use its German licence to operate in the UK. It originally planned to take advantage of the British regulator’s temporary permissions regime to continue operating in the country after Brexit. Those rules allow EU financial services firms to continue operating after the transition period ending on 31 December 2020, giving them three years to apply for a formal licence.
    However, the Guardian understands the company changed its mind as it believed the costs were starting to outweigh the benefits of staying in the UK market....




    https://sifted.eu/articles/n26-brexit-uk/


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    Suckit wrote: »

    Yes, I think this piece is a reasonable analysis of what is happening.

    The fact that as recently as last October they were saying Brexit wouldn’t impact UK operations and that they are now citing it as the main reason for pulling the plug is quite telling ...


  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    And btw I think if they want to keep growing and survive in some of their key markets N26 really need to up their game.

    I am following the French market a bit, and in response to the likes of N26 and Revolut several pre-existing online banks owned by large legacy banks have launched similar offers with free banking and interbank exchange rates (some of them even offer gold and platinum bank cards for free if you lodge a minimum amount each month, which beats N26), and they also have nice apps. What they offer that N26 doesn’t: saving accounts, reasonably cheap access to the stock market from the apps, local and international investment products, loans, mortgages, etc. To be honest if I was in the market for an online bank in France N26 would now be close to the bottom of my list - they are not offering anything better than the local competition (their 2 selling points were free/cheap fees and a better app, and they are gone as the competition caught-up), and their product range is much more limited.


  • Closed Accounts Posts: 67 ✭✭Elysium1


    Has anyone noticed their salary getting paid in later?

    7.30, 8.30, 10.30 weird.

    Does anyone know anything about N26’s customer data privacy standards? Do they sell it? Revolut do.

    I’m looking at Bunq, they seem to have good privacy standards but are 8 quid per month.


  • Moderators, Business & Finance Moderators Posts: 7,066 Mod ✭✭✭✭Sheep Shagger


    Bob24 wrote: »
    And btw I think if they want to keep growing and survive in some of their key markets N26 really need to up their game.

    I am following the French market a bit, and in response to the likes of N26 and Revolut several pre-existing online banks owned by large legacy banks have launched similar offers with free banking and interbank exchange rates (some of them even offer gold and platinum bank cards for free if you lodge a minimum amount each month, which beats N26), and they also have nice apps. What they offer that N26 doesn’t: saving accounts, reasonably cheap access to the stock market from the apps, local and international investment products, loans, mortgages, etc. To be honest if I was in the market for an online bank in France N26 would now be close to the bottom of my list - they are not offering anything better than the local competition (their 2 selling points were free/cheap fees and a better app, and they are gone as the competition caught-up), and their product range is much more limited.

    Difference is here, the legacy banks either don't have the infrastructure or are too lazy to set up parelle 'online only with new generation benefits' channels.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 10,886 ✭✭✭✭Bob24


    Difference is here, the legacy banks either don't have the infrastructure or are too lazy to set up parelle 'online only with new generation benefits' channels.

    Yes I agree, N26 will likely remain an attractive option for some time here.

    But from N26’s perspective Ireland won’t give them much growth (too small a market) and they need penetration in larger markets such as France, Germany, Italy, Spain, etc. I am not familiar with all of these markets, but I suspect what I described for France isn’t an isolated case.

    And actually here I think KBC already has an hybrid model with limited branches and pushing for most interactions to happen remotely in exchange for free banking and better interest rate under some conditions. They are nowhere near what I described but they could be a candidate.


Advertisement