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Eir rural FTTH thread III

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Comments

  • #452
    limnam
    Registered Users, Registered Users 2 Posts: 9,345 ✭✭✭limnam


    babi-hrse wrote: »
    Is airwire down for maintenance?


    Seems to be a network issue alright

    IP seems ok for me, just DNS affected. Cork


  • #453
    babi-hrse
    Registered Users, Registered Users 2 Posts: 787 ✭✭✭babi-hrse


    We're back up. If I use open DNS does that circumvent DNS issues?


  • #454
    limnam
    Registered Users, Registered Users 2 Posts: 9,345 ✭✭✭limnam


    babi-hrse wrote: »
    We're back up. If I use open DNS does that circumvent DNS issues?

    Yep


  • #455
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 13,924 ✭✭✭✭Johnboy1951


    https://www.boards.ie/vbulletin/showpost.php?p=112509109&postcount=74


  • #456
    lfc200
    Registered Users, Registered Users 2 Posts: 335 ✭✭lfc200


    Anyone any experience on how long after openeir complete ground works that the providers system updates to show fibre as being available?

    Back story: In new estate, my street was the only one not connected for broadband, eircode was however showing as available for fibre.
    Placed order, open eir out to install no dp in place. This happened 3 times, eventually got escalated up and given a target completion date of Feb 28th. Work was done last week, KN engineer came to our door and all the neighbours to let us know it was completed.
    Been trying provider since, all they are saying is nothing has been updated on their end to show any improvement on target completion date..


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  • #457
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    lfc200 wrote: »
    Anyone any experience on how long after openeir complete ground works that the providers system updates to show fibre as being available?

    Back story: In new estate, my street was the only one not connected for broadband, eircode was however showing as available for fibre.
    Placed order, open eir out to install no dp in place. This happened 3 times, eventually got escalated up and given a target completion date of Feb 28th. Work was done last week, KN engineer came to our door and all the neighbours to let us know it was completed.
    Been trying provider since, all they are saying is nothing has been updated on their end to show any improvement on target completion date..

    Some providers are slow to update.


  • #458
    brianbruff
    Registered Users, Registered Users 2 Posts: 99 ✭✭brianbruff


    Anyone notice knn/eir busy laying more fiber and green ducting in areas that are already ftth enabled?

    Anyone guess as to why? Expected existing fiber had plenty of capacity!?


  • #459
    The Cush
    Registered Users, Registered Users 2 Posts: 16,126 ✭✭✭✭The Cush


    brianbruff wrote: »
    Anyone guess as to why? Expected existing fiber had plenty of capacity!?

    NBP maybe.


  • #460
    brianbruff
    Registered Users, Registered Users 2 Posts: 99 ✭✭brianbruff


    The Cush wrote: »
    NBP maybe.

    Honestly dont know, they are showing the "on behalf of eir" signs however.


  • #461
    Marlow
    Registered Users, Registered Users 2 Posts: 14,531 ✭✭✭✭Marlow


    brianbruff wrote: »
    Honestly dont know, they are showing the "on behalf of eir" signs however.

    It can literally be anything. Doesn't even have to be FTTH related. It could be NGN, FTTH, interconnect between exchanges, fibre for telephony (unlikely) or fibre for third parties.

    They don't need to dig down more fibre between exchanges to increase capacity in reality. They can go from 10 to 40 to 100 to 400 Gbit/s just by changing the interface either end and/or adding multiplexers. It's a matter of line cards/network interfaces .. not fibre.

    /M


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  • #462
    babi-hrse
    Registered Users, Registered Users 2 Posts: 787 ✭✭✭babi-hrse


    Could be the Vodafone network Siro knn also do work for them since when I don't know


  • #463
    Yamanoto
    Closed Accounts Posts: 5,489 ✭✭✭Yamanoto


    I'm a bit lost here folks.

    Have long been on extremely slow speeds of 4mbps but called in to eir retail store who tell me (having checked my eircode in store) that FTTH is available for connection to the property. Entering my details on fibrerollout.ie however tells me.....
    Broadband with speed up to 4Mb/s is available at your address. Broadband is available from the following service providers listed here.

    Our network upgrade plans can be viewed on this map. As your premise is outside of a commercial deployment for high speed fibre broadband it is included in the National Broadband Plan (NBP).


  • #464
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,901 ✭✭✭✭cnocbui


    Yamanoto wrote: »
    I'm a bit lost here folks.

    Have long been on extremely slow speeds of 4mbps but called in to eir retail store who tell me (having checked my eircode in store) that FTTH is available for connection to the property. Entering my details on fibrerollout.ie however tells me.....

    Perhaps try the Airwire checker: https://www.airwire.ie/index.php/avail

    If that says no and your house isn't marked in blue on the fibrerollout map, then the store probably made a mistake and mixed up fibre to the cabinet with FTTH, or something.

    If FTTH were available to you, there should be pretty noticeable black plastic boxes up on poles near you.


  • #465
    Yamanoto
    Closed Accounts Posts: 5,489 ✭✭✭Yamanoto


    cnocbui wrote: »
    Perhaps try the Airwire checker: https://www.airwire.ie/index.php/avail

    If that says no and your house isn't marked in blue on the fibrerollout map, then the store probably made a mistake and mixed up fibre to the cabinet with FTTH, or something.

    If FTTH were available to you, there should be pretty noticeable black plastic boxes up on poles near you.

    Thanks for that cnocbui, it's showing FTTH as available at my address. If that's the case, I'm a bit puzzled that wasn't communicated to us and I've essentially found out by accident.

    Can I now go to any provider or who handles the install / connection? I'm currently with VF but out of contract.


  • #466
    rob808
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭rob808


    Yamanoto wrote: »
    Thanks for that cnocbui, it's showing FTTH as available at my address. If that's the case, I'm a bit puzzled that wasn't communicated to us and I've essentially found out by accident.

    Can I now go to any provider or who handles the install / connection? I'm currently with VF but out of contract.
    well you can go with any Isp selling Eir FTTH but remember there only small number of ISP selling unlimited no caps like Eir Airwire and few more depends on locations .The rest have FUP best of luck.


  • #467
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,901 ✭✭✭✭cnocbui


    Yamanoto wrote: »
    Thanks for that cnocbui, it's showing FTTH as available at my address. If that's the case, I'm a bit puzzled that wasn't communicated to us and I've essentially found out by accident.

    Can I now go to any provider or who handles the install / connection? I'm currently with VF but out of contract.

    They don't seem to do much in terms of publicising it's availability. An Eir sales team did call at my door, but I doubt that is always the case. I signed up with Eir initially, but the price hike after 12 months is massive. Same for Vodafone. When my contract was up with Eir I switched to Eirwire as there is no nasty surprise after 12 months. Also their supplied router is way better, as is the customer service. Yes, you can go to any FTTH/brodband supplier. Open Eir would be contacted to do the installation and they in turn would likely contract K&N to do it.

    Now although it sounds like you may be in luck, do you have one of these anywhere near your house?:

    P3034756-copy.jpg

    I gather that sometimes the fibre is below ground, so if there isn't a DP box on a pole, it's just possible there is one underground.

    There can be a significant issues getting a fibre cable to the house that sometimes prevent or delay an installation.


  • #468
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Yamanoto wrote: »
    Thanks for that cnocbui, it's showing FTTH as available at my address. If that's the case, I'm a bit puzzled that wasn't communicated to us and I've essentially found out by accident.

    Can I now go to any provider or who handles the install / connection? I'm currently with VF but out of contract.

    If you're showing up on Airwire list but not other ISP it is probably because of how frequently they update their own list.
    Airwire are a small company and don't do much marketing.
    Eir won't advertise it as available until they add you to their list.
    You can possibly expect some door to door sales from Eir soon, don't listen to them and make you own mind up on who to go with. The door to door guys can be pushy and have no problem lying to secure sales.


  • #469
    limktime
    Registered Users, Registered Users 2 Posts: 150 ✭✭limktime


    cnocbui wrote: »
    They don't seem to do much in terms of publicising it's availability. An Eir sales team did call at my door, but I doubt that is always the case. I signed up with Eir initially, but the price hike after 12 months is massive. Same for Vodafone. When my contract was up with Eir I switched to Eirwire as there is no nasty surprise after 12 months. Also their supplied router is way better, as is the customer service. Yes, you can go to any FTTH/brodband supplier. Open Eir would be contacted to do the installation and they in turn would likely contract K&N to do it.

    Now although it sounds like you may be in luck, do you have one of these anywhere near your house?:

    P3034756-copy.jpg

    I gather that sometimes the fibre is below ground, so if there isn't a DP box on a pole, it's just possible there is one underground.

    There can be a significant issues getting a fibre cable to the house that sometimes prevent or delay an installation.

    It's good to hear that Airwire's customer service is good once you're set up. I've an order placed with them for a year and FTTH isn't available yet, which is fair enough, but their sales and customer service don't respond to my emails. I've sent them 4 or 5 emails since last September and they don't respond.

    I've had the odd response from Martin on here but I try to make contact through the general channels rather than directly contact him. He doesn't respond a lot of the time either. I've stuck with them because I can't stand some of the other ISPs but the lack of communication is concerning.


  • #470
    stuchyg
    Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭stuchyg


    Just had the engineer out to do site survey. Couldn't complete installation as it appears that our ducting is in three separate pieces near the entry point.

    It looks like a small strip of path will need to be taken up and a single piece of ducting put down, do eir provide this service or is it up to me to source it?


  • #471
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,901 ✭✭✭✭cnocbui


    stuchyg wrote: »
    Just had the engineer out to do site survey. Couldn't complete installation as it appears that our ducting is in three separate pieces near the entry point.

    It looks like a small strip of path will need to be taken up and a single piece of ducting put down, do eir provide this service or is it up to me to source it?

    That would be your responsibility. It's not good for there to be any joint in ducting that is buried, but if it's a must you should ensure it is made absolutely watertight. Also make sure there are no blockages before burying or getting them back to install. After the install, seal the ends of the ducting so nothing can get in. The foam lagging for water pipes, cut into a thin strip and wound around the cable to slightly more than duct ID and then pushed partially into duct worked for me.


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  • #472
    stuchyg
    Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭stuchyg


    cnocbui wrote: »
    That would be your responsibility. It's not good for there to be any joint in ducting that is buried, but if it's a must you should ensure it is made absolutely watertight. Also make sure there are no blockages before burying or getting them back to install. After the install, seal the ends of the ducting so nothing can get in. The foam lagging for water pipes, cut into a thin strip and wound around the cable to slightly more than duct ID and then pushed partially into duct worked for me.

    Thanks for the response, will probably be a while before proceeding now, can't imagine I'd have much change for 200 quid to get someone out to do it. I only assume he rodded the rest of the line for blockages from where he could access it. My wish for decent internet will need to wait a while longer


  • #473
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 13,924 ✭✭✭✭Johnboy1951


    cnocbui wrote: »
    That would be your responsibility. It's not good for there to be any joint in ducting that is buried, but if it's a must you should ensure it is made absolutely watertight. Also make sure there are no blockages before burying or getting them back to install. After the install, seal the ends of the ducting so nothing can get in. The foam lagging for water pipes, cut into a thin strip and wound around the cable to slightly more than duct ID and then pushed partially into duct worked for me.

    It was my understanding that provided the actual terminations were sealed that dampness or water would have no effect, as the cable is made for such environments.

    Was my interpretation incorrect?
    I have seen Fibre cables completely submerged without any apparent effect on their function.


  • #474
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,901 ✭✭✭✭cnocbui


    Johnboy1951 wrote: »
    It was my understanding that provided the actual terminations were sealed that dampness or water would have no effect, as the cable is made for such environments.

    Was my interpretation incorrect?
    I have seen Fibre cables completely submerged without any apparent effect on their function.

    Oh no, you are absolutely correct. These are just my criteria. If water can get in then there is a likelihood it could bring other stuff with it. If you have an end of conduit buried, and water can get in from the soil, it's going to bring fine silt with it. 10-20 years of that and there is a good chance you have a solid plug of clay at the low point. Ends of conduit above ground unsealed, will get 20 years worth of insects, slugs, bits of leaf, dust and so on, going down it. It's just so easy to seal vs unblocking.


  • #475
    Liamo_mu
    Closed Accounts Posts: 258 ✭✭Liamo_mu


    LOS light flashing red kilteel co Kildare near rathcoole.


    Anyone else get this today. Just what you need after getting back from work EY.


  • #476
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    I could be wrong but that sounds like there is a problem with your dropline.
    Just contact your ISP.


  • #477
    Liamo_mu
    Closed Accounts Posts: 258 ✭✭Liamo_mu


    tuxy wrote: »
    I could be wrong but that sounds like there is a problem with your dropline.
    Just contact your ISP.

    My line is underground so don't really get how it could be damaged. Hopefully not anyway.


  • #478
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Liamo_mu wrote: »
    My line is underground so don't really get how it could be damaged. Hopefully not anyway.

    It's probably ok then. Possibly something else was damaged from the storm, further down the line


  • #479
    babi-hrse
    Registered Users, Registered Users 2 Posts: 787 ✭✭✭babi-hrse


    Generally no they would rather drop a pole than dig a duct. But if there are overhead parallel power lines it'll have to be in a duct. This is on the network for everything on customers side it's the customers responsibility eg trees blockages agreements with neibhours.


  • #480
    stuchyg
    Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭stuchyg


    stuchyg wrote: »
    Thanks for the response, will probably be a while before proceeding now, can't imagine I'd have much change for 200 quid to get someone out to do it. I only assume he rodded the rest of the line for blockages from where he could access it. My wish for decent internet will need to wait a while longer

    Got a call from KN yesterday stating that their engineer and tech can fix the problem. 113 euro over the 12 month of my contract. They stated that the survey lists three blockages so I purposefully pointed out that it needs a new duct and she said they can fix it. Has anyone had kn out for work that would require digging up a section of paving


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  • #481
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 13,924 ✭✭✭✭Johnboy1951


    stuchyg wrote: »
    Got a call from KN yesterday stating that their engineer and tech can fix the problem. 113 euro over the 12 month of my contract. They stated that the survey lists three blockages so I purposefully pointed out that it needs a new duct and she said they can fix it. Has anyone had kn out for work that would require digging up a section of paving

    Take pics before and after, in case you are not happy with the result.


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