Has anyone ever used handyhardware.ie

slpower01 · 05-02-2013 02:24PM #1

Just wondering what peoples experiences with these are?? looking to buy something today that only these supply cheapish in Ireland so wondering what people thing of them before I hand over money.

Thanks,
Steven.

jack of all · 05-02-2013 06:39PM

I've bought from them on a few occasions, usually when looking for something that can't be got readily elsewhere in Ireland. I've found them good to deal with, speedy delivery etc and when I did have a problem on one occasion it was quickly rectified to my satisfaction so I would have no hesitation in recommending them. They seem to have a huge product range, always worth a browse.

slpower01 · 06-02-2013 12:29AM

They do seem VERY EXPENSIVE for a few things... but the item I am looking for works out pretty decent as otherwise it would have to be ordered from England, At least someone can recommend them!

buck65 · 06-02-2013 11:14AM

What you looking for?

jack of all · 06-02-2013 01:13PM

They are expensive for some items but I have found them good price-wise, on occasion, after doing my research, especially for more specialist items, particularly when delivery cost is a factor.

slpower01 · 06-02-2013 05:09PM

I was looking for either 4 plastic or 2 metal (longer) saw horses for holding sheet goods..... eventually found some 1 meter wide metal ones on www.iedepot.com which including delivery was €42 and if you order before 3pm they will give you next day delivery (I'll wait and see if that works out to be correct).

slpower01 · 06-02-2013 05:12PM

I seen handyhardware charge nearly €2200 for a DeWalt mitre saw and stand when I know a lad that got the same saw and stand in Herco in Drogheda for just over 1k

5T3PH3N · 06-02-2013 06:39PM

I've used them a few times now for hand tools and other small stuff. Spent near €1000 at this stage over the past 3years or so. The last order was for a lot of hand tools and it ended up coming in a few different deliveries and 2 items worth about €35 were left out, I emailed them about it but I got no reply, that was last summer and haven't used them since.
I've started using Caulfield Industrial, Parfix, Axminster, RS.ie, Workshop Heaven and they've all been great.

I've noticed the powertools on Handyhardware are hugely overpriced for the top end stuff. I'm getting a new LS1013l for €480 and it's €1044 on their site!?

slpower01 · 06-02-2013 07:00PM

5T3PH3N wrote: »

I've used them a few times now for hand tools and other small stuff. Spent near €1000 at this stage over the past 3years or so. The last order was for a lot of hand tools and it ended up coming in a few different deliveries and 2 items worth about €35 were left out, I emailed them about it but I got no reply, that was last summer and haven't used them since.
I've started using Caulfield Industrial, Parfix, Axminster, RS.ie, Workshop Heaven and they've all been great.

I've noticed the powertools on Handyhardware are hugely overpriced for the top end stuff. I'm getting a new LS1013l for €480 and it's €1044 on their site!?

Yeah I was gobsmacked looking at a few of their prices, axminster are amazing and so are machinemart its just trying to get something here ASAP... hopefully iedepot can keep things on time, a lot of the stuff they seem to do looks like the lidl/aldi stuff under a different name.

bink · 12-01-2018 08:56PM

Old post, but relevant. I ordered a plane, the blade was rubbish/brittle, I returned it at my own expense and have been fobbed off every time I interacted with them. Ugh, typical oirish cute hoor 'business' - "**** you, here's a free kick in the hole on the way out the door, now **** off, we don't care about the small claims court, reputation, integrity and certainly not stupid little customers. Go to be ****ed, I have your money.

eoinie · 12-01-2018 09:43PM

Seems to be a one-man garage operation and the guy is a thieving wanker. Sent me the wrong blade and wouldn't take it back.Small minded with no regard for customer. Avoid this ****head like the plague.

the_pen_turner · 12-01-2018 09:52PM

never used them but they always seem to be twice the price of other places.

...__... · 12-01-2018 10:34PM

thanks for the tip ill avoid in future

I use screwfix cant complain so far

jonon9 · 13-01-2018 01:54AM

Old thread but for anyone interested in buying power tools check out the links below. Iv bought off them and they are very good on prices compared to Irish prices. For power tools I never buy in Ireland.

http://www.powertoolworld.co.uk/

https://www.toolstop.co.uk//

13-01-2018 08:28AM

Handyhardware are the Same company as onlinetradsmen.ie they are very expensive for most things. They seem to stock items that you can't get elsewhere. Then after you order & have paid they tell you that it's not in stock and it will take longer than promised. Wouldn't be my favourite place to deal with but can't say they even ripped me off either

13-01-2018 08:42AM

I had issue when ordering, like that took money and confirmed order. After 2 weeks, no sign. Rang and the lad that took call toldme item was out of stock and I had to pick a replacement. The replacement was cheaper so he said he'd send gift for inconvenience. Sent me a packet of possihead screw driver tips. All got to me amonth later!! It's a shambles of a company by all accounts. Screwfix are way better.

the_pen_turner · 13-01-2018 01:40PM

Sleeper12 wrote: »

Handyhardware are the Same company as onlinetradsmen.ie they are very expensive for most things. They seem to stock items that you can't get elsewhere. Then after you order & have paid they tell you that it's not in stock and it will take longer than promised. Wouldn't be my favourite place to deal with but can't say they even ripped me off either

that's a bad start

_Brian · 13-01-2018 07:56PM

Yea.
I ordered a product, they fobbed me off for maybe three weeks and then sent me a similar product but not what I ordered, would never deal with them again.

markc1184 · 19-01-2018 05:55PM

I ordered a couple of bits off this site last week before seeing this thread. Ordered on the 12th, shipped on the 17th and arrived today.

andymckite · 01-05-2018 08:23AM

Would never use Handyhardware.ie again. Ordered items off them and, after I followed up, I was told they were waiting for some items to arrive. I never received my order and they have not returned any of my numerous calls / emails to refund my money. Stay well clear of them!!

GrumpyMe · 01-05-2018 03:00PM

andymckite wrote: »

Stay well clear of them!!

Good advice!
BTW how did you pay?

Louus1967 · 22-06-2018 05:31PM

Stay well clear of these. Hard to believe in this day and age they are taking money off people and then saying they don't have the product. Not even an apology. Customer service non existent.

ganmo · 30-08-2018 06:47PM

jebus was jus gonna order something off them cause i know exactly where their business is but not now

jack of all · 31-08-2018 08:43PM

I've posted on my experience with this company before. More recently I decided to "take a chance" with Handyhardware again. I wanted to buy a particular tool (a Knipex pliers) that was coming in at about €15 more from my usual online suppliers, so I decide to order from Handyhardware. It was delivered a little later than promised, but delivered it was and I'm very happy with the product and the service. Guess I've been lucky with them so far!

keano25 · 20-01-2020 12:44AM

There delivery is so slow and customer service is shocking m

20-04-2020 09:44AM

Anyone else placed an order with them lately?

Absolute nightmare. All in stock when I ordered 3 weeks ago and a complete disaster since then. Cannot make any contact as their phone line, email, facebook are all sending automated responses. They claim to still be open and delivering but have zero customer service availability.
I cannot even cancel an order with them now and have no clue what's happening with my order. They had an online chat two weeks ago and someone told me my order would be delivered within days but it wasn't and now the online chat is an automated bot that is basically useless.

Will never order from them again. I appreciate they are busy but jesus... stop taking orders and catch up if you cannot deliver and don't claim on your site how you're still open and delivering when you clearly are not.

20-04-2020 10:36AM

They are Irish & I hate to knock Irish businesses but they are bad. During normal times delivery can take weeks but with Covid 19 there is no telling how long. In fairness even Woodies are warning of up to two weeks delivery

hackersphorr · 27-04-2020 10:46AM

Jjjjjjjjbarry wrote: »

Anyone else placed an order with them lately?

Absolute nightmare. All in stock when I ordered 3 weeks ago and a complete disaster since then. Cannot make any contact as their phone line, email, facebook are all sending automated responses. They claim to still be open and delivering but have zero customer service availability.
I cannot even cancel an order with them now and have no clue what's happening with my order. They had an online chat two weeks ago and someone told me my order would be delivered within days but it wasn't and now the online chat is an automated bot that is basically useless.

Will never order from them again. I appreciate they are busy but jesus... stop taking orders and catch up if you cannot deliver and don't claim on your site how you're still open and delivering when you clearly are not.

Hi, have you had any luck receiving your order? I placed an order 2 weeks ago, still being "processed". Very frustrating

27-04-2020 11:59AM

hackersphorr wrote: »

Hi, have you had any luck receiving your order? I placed an order 2 weeks ago, still being "processed". Very frustrating

Bought something recently. It took a while but arrived.

GrumpyMe · 27-04-2020 12:15PM

Their sale prices are noteworthy too...

okidoki987 · 27-04-2020 02:45PM

GrumpyMe wrote: »

Their sale prices are noteworthy too...

One for bargain alerts :rolleyes:, I think

.

Has anyone ever used handyhardware.ie

Comments