Cargiant - buy without seeing

Villan11 · 10-01-2020 08:49PM #1

Hey there,
trying to get a workaround for buying from Cargiant. Having spoken to their reasonably helpful customer team it is possible that I might be happy to but a car based on service check and their own inspection.

The problem I am having is they won't take a deposit unless I or someone I know actually calls in and sees the car. I don't really want to book flights and boat to travel over and find the car purchased by someone else.

Anyone else had this issue and got a way around it?

Dravokivich · 10-01-2020 08:52PM

Why are you set on this 1 car?

bazz26 · 10-01-2020 08:59PM

I'd tell them to sod off and keep it. No shortage of cars for sale over there.

Villan11 · 10-01-2020 09:01PM

Only car that meets my criteria and budget, typical. Looks like I need to purhcase before 31st Jan but at the moment there's only one car to chose from...

bazz26 · 10-01-2020 09:01PM

what's so special about 31st Jan?

Villan11 · 10-01-2020 09:03PM

Probably have to pay Customs Duty and VAT for non-EU import, in other words Brexit

wonski · 10-01-2020 09:04PM

Could be something linked to distance selling etc.

Just a thought.

Also if you are looking for a car and there is just one that meets your criteria don't just settle for that one, especially without having a chance to test drive it. Be more patient.

un5byh7sqpd2x0 · 10-01-2020 09:04PM

Villan11 wrote: »

Probably have to pay Customs Duty and VAT for non-EU import, in other words Brexit

You won't, because of the transition period

bazz26 · 10-01-2020 09:06PM

Villan11 wrote: »

Probably have to pay Customs Duty and VAT for non-EU import, in other words Brexit

There is a period of transition until Dec 31 due to negotiating with the EU so it's very unlikely anything will change on our side between now and then.

Villan11 · 10-01-2020 09:07PM

Thanks folks!

Yes Wonski, I can get ahead of myself at times. Have test driven same make/model here but it's 7K dearer, albeit with lower mileage.

Hope you're right @Dogg Munde, Revenue are very non-commital on info
Thanks Bazz26, perhaps the deadline is not quite looming so. More time will certainly give me more options!

Guy:Incognito · 10-01-2020 09:08PM

bazz26 wrote: »

I'd tell them to sod off and keep it. No shortage of cars for sale over there.

They probably dont want to take a deposit, site unseen then the person to not like the car and start kicking up a stink in the showroom for their deposit back.

Whocare · 10-01-2020 09:09PM

Villan11 wrote: »

Only car that meets my criteria and budget, typical. Looks like I need to purhcase before 31st Jan but at the moment there's only one car to chose from...

I can see why bought few car there .and lot of car have minor body damage scratches etc .as it looks to me they buy straight out the auction and most they do to them is wash it .and car with lot of scratches minor dent they just
Call them managers discounted specials

Villan11 · 10-01-2020 09:09PM

Yup. although they clearly state that deposits are non-refundable.

RE: Brexit, this seems to state that 1st Feb deadline is genuine....

L-M · 10-01-2020 09:10PM

What car is it?

Villan11 · 10-01-2020 09:12PM

C350e

Del2005 · 10-01-2020 09:15PM

Villan11 wrote: »

Hey there,
trying to get a workaround for buying from Cargiant. Having spoken to their reasonably helpful customer team it is possible that I might be happy to but a car based on service check and their own inspection.

The problem I am having is they won't take a deposit unless I or someone I know actually calls in and sees the car. I don't really want to book flights and boat to travel over and find the car purchased by someone else.

Anyone else had this issue and got a way around it?

Would an AA or RAC inspection do? They cost a bit but you get a competitive report from them.

Villan11 · 10-01-2020 09:19PM

Del2005 wrote: »

Would an AA or RAC inspection do? They cost a bit but you get a competitive report from them.

That's the annoying thing, I was prepared to pay RAC inspector for top inspection but Cargiant won't let them in the door until I pay deposit, which I can't do.

Found an agency called clickmechanic that do inspections. Might try a live chat with them and see if there local fella will just turn up on spec and pretend to be a punter and do a visual inspection and test drive on my behalf

L-M · 10-01-2020 09:25PM

Are the deposits refundable? How much is the deposit?

Villan11 · 10-01-2020 09:26PM

£200 non refundable

L-M · 10-01-2020 09:43PM

Villan11 wrote: »

£200 non refundable

Is it not worth the risk if the car is 7000 cheaper?

Surely the AA inspection is that price?

Villan11 · 10-01-2020 09:45PM

Potentially, but I don't have a mechanism to pay it, Cargiant are insisting that I or someone that can represent me goes to see the car first.

L-M · 10-01-2020 09:51PM

Villan11 wrote: »

Potentially, but I don't have a mechanism to pay it, Cargiant are insisting that I or someone that can represent me goes to see the car first.

Sorry, I’m half asleep here. I can see where they’re coming from, bit of a pain.

Whocare · 10-01-2020 10:09PM

Villan11 wrote: »

Potentially, but I don't have a mechanism to pay it, Cargiant are insisting that I or someone that can represent me goes to see the car first.

Then go over what the problem? Like your buying a car not a dress

User1998 · 10-01-2020 10:35PM

Seems a bit stupid. Most dealers will take a refundable deposit over the phone to hold the car. If your not happy with the car you get your money back. Any time I’ve went over thats what I did. I wouldn’t like to go over either without the car being held for me just in case it sold. I never bothered with a mechanical inspection tho.

Don’t mind people when they start talking about vat and duty from February. You’ve plenty of time and another one will pop up that suits your needs.

You could just take the risk and go over, hope the car doesn’t sell, and hope it all checks out in the inspection. Bit messy tho

User1998 · 10-01-2020 10:38PM

Whocare wrote: »

Then go over what the problem? Like your buying a car not a dress

What if they went over and the car was sold or didn’t check out in the mechanical inspection, or was just poor condition. It would be a right pain in the hole

Whocare · 10-01-2020 10:51PM

User1998 wrote: »

What if they went over and the car was sold or didn’t check out in the mechanical inspection, or was just poor condition. It would be a right pain in the hole

Cargiant don't care it as simple as that people just need to realiser it .

User1998 · 10-01-2020 10:57PM

Whocare wrote: »

Cargiant don't care it as simple as that people just need to realiser it .

Well if thats their attitude then I’d skip right past them

supervento · 10-01-2020 10:59PM

Villan11 wrote: »

Hey there,
trying to get a workaround for buying from Cargiant. Having spoken to their reasonably helpful customer team it is possible that I might be happy to but a car based on service check and their own inspection.

The problem I am having is they won't take a deposit unless I or someone I know actually calls in and sees the car. I don't really want to book flights and boat to travel over and find the car purchased by someone else.

Anyone else had this issue and got a way around it?

PM’d you

Whocare · 10-01-2020 11:08PM

User1998 wrote: »

Well if thats their attitude then I’d skip right past them

I know but there massive place .like Ryanair to Stansted tomorrow return is less than €120 with a rental car less than 200 all in .

User1998 · 10-01-2020 11:11PM

Whocare wrote: »

I know but there massive place .like Ryanair to Stansted tomorrow return is less than €120 with a rental car less than 200 all in .

Yeah if you didn’t have a ferry booked it wouldn’t cost much but just the hassle of it all if the car wasn’t right. Possibly taking the day off work as well. Wouldn’t be too bad if you had alternative cars to look at but op is set on this car it seems

Whocare · 10-01-2020 11:24PM

User1998 wrote: »

Yeah if you didn’t have a ferry booked it wouldn’t cost much but just the hassle of it all if the car wasn’t right. Possibly taking the day off work as well. Wouldn’t be too bad if you had alternative cars to look at but op is set on this car it seems

Yeah I know when there a few years ago looking at Passat was all most sure that I was going to buy it. But when I see it it was covered in scratches black so the worst colour for scratches

Cargiant - buy without seeing

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