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Revolut app photos on iPhone

  • 08-01-2020 08:49PM
    #1
    webpal
    Registered Users, Registered Users 2, Paid Member Posts: 1,504 ✭✭✭


    I had to do a factory reset on my phone. I noticed that all the receipts that I took photos of in my revolut app have disappeared. Revolut said my pics are on my phone and not on their servers.

    I never saw these pics on my phone or iCloud and had always assumed they were stored on revolut. Is there a hidden folder on iPhone and if so how do I back this up?


Comments

  • #2
    august12
    Registered Users, Registered Users 2 Posts: 1,274 ✭✭✭august12


    webpal wrote: »
    I had to do a factory reset on my phone. I noticed that all the receipts that I took photos of in my revolut app have disappeared. Revolut said my pics are on my phone and not on their servers.

    I never saw these pics on my phone or iCloud and had always assumed they were stored on revolut. Is there a hidden folder on iPhone and if so how do I back this up?
    I did a Google search on this and it is a common issue, if app is uninstalled, receipt photos are gone but from my reading,.the photos should be on your device somewhere or in the cloud if you have that turned on, I think that is located in settings under backup, I don't have an iPhone by the way.


  • #3
    webpal
    Registered Users, Registered Users 2, Paid Member Posts: 1,504 ✭✭✭webpal


    august12 wrote: »
    I did a Google search on this and it is a common issue, if app is uninstalled, receipt photos are gone but from my reading,.the photos should be on your device somewhere or in the cloud if you have that turned on, I think that is located in settings under backup, I don't have an iPhone by the way.

    I don't this it's the case with iPhone, at least they are not visible. Not on iCloud either


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