I am trying to get a response from a local branch regarding an enduring power of atto

bisset · 2019-12-22 21:07:37

I had a meeting in a local branch regarding an enduring power of attorney in respect of an account holder. No response to subsequent email or phone call. How can I get the branch to return my call.

22-12-2019 10:07PM

#1

bisset

Registered Users, Registered Users 2 Posts: 440 ✭✭

Join Date: September 2010

Posts: 363

I had a meeting in a local branch regarding an enduring power of attorney in respect of an account holder. No response to subsequent email or phone call. How can I get the branch to return my call.

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#2 23-12-2019 11:49AM

Bank of Ireland: Kathryne

Closed Accounts Posts: 218 ✭✭

Join Date: July 2019

Posts: 212

Hi Bisset,

Thanks for getting in touch with us, we hope you're keeping well.

We can certainly follow up on this for you. Could you send us a private message with some more information on this? We're very sorry to hear that you haven't heard back from the branch. Please be assured that we will have this looked into for you.

Many thanks,
Kat

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