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Archer C9 Issues

  • 03-09-2019 10:44PM
    #1
    jeffk
    Registered Users, Registered Users 2 Posts: 6,115 ✭✭✭


    Got it yesterday and had nothing but issues and before I send it back I am wondering is there anything that can be done

    Want to have two WiFi bands under one ssid, but randomly my phone keeps saying no internet connection

    The wifi signal in general seems to be crap, keep getting a pop to say its poor or my phone switched back to mobile data

    The same on fire-stick, fair or marginal wifi and barely loads/caches much of youtube/streaming videos

    Have moved the aerials

    Checked and hub 3 is bridged ok

    After trying to change settings etc, the router freezes up and then goes back to the start and have to set it up again


    Thanks for any replies, before I send it back and regret it, maybe :confused:


Comments

  • #2
    jeffk
    Registered Users, Registered Users 2 Posts: 6,115 ✭✭✭jeffk


    Connect (no Internet access)

    Phone back to data twice since I posted


  • #3
    jeffk
    Registered Users, Registered Users 2 Posts: 6,115 ✭✭✭jeffk


    Firestick won't connect to 5, only 2.4

    Says good signal strength

    But then lists three things to fix it


  • #4
    beauf
    Closed Accounts Posts: 22,457 ✭✭✭✭beauf


    Is it on the latest firmware?


  • #5
    jeffk
    Registered Users, Registered Users 2 Posts: 6,115 ✭✭✭jeffk


    beauf wrote: »
    Is it on the latest firmware?

    Sure is


  • #6
    jeffk
    Registered Users, Registered Users 2 Posts: 6,115 ✭✭✭jeffk


    Looking at it there this morning and scratches on it and came with no plastic on the front of router

    Also the aerials are in a bag that's too big and not a clip close like I've seen on YouTube reviews


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  • #7
    beauf
    Closed Accounts Posts: 22,457 ✭✭✭✭beauf


    Probably a return, perhaps faulty.

    Try an older firmware then.

    I've an older Archer C7 and don't have those problems.
    I do find the VM hub drops internet sporadically, then comes back about 1 mins later.
    often at the same time of day or night. I think they reset IP's or something.


  • #8
    jeffk
    Registered Users, Registered Users 2 Posts: 6,115 ✭✭✭jeffk


    beauf wrote: »
    Probably a return, perhaps faulty.

    Try an older firmware then.

    I've an older Archer C7 and don't have those problems.
    I do find the VM hub drops internet sporadically, then comes back about 1 mins later.
    often at the same time of day or night. I think they reset IP's or something.

    Thanks for suggestions but already in box ready to go back

    I wouldn't mind odd drop for ip reset, but this was constant no matter what I do. Then randomly factory resetting

    I dunno what to do now, live with hub 3 or try another router or brand of router


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