Replacement Oven warranty

Payton · 2019-07-14 20:46:05

Hi, My 2 yr old built in oven failed and the part is obsolete so I'm getting a new oven under warranty. I asked when I get the new oven that I get to start a new 3 yr warranty and the company said it would only cover the remaining portion of the warranty which is 1 year. I was under the impression that I would be get a new…

14-07-2019 09:46PM

#1

Payton

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Hi, My 2 yr old built in oven failed and the part is obsolete so I'm getting a new oven under warranty. I asked when I get the new oven that I get to start a new 3 yr warranty and the company said it would only cover the remaining portion of the warranty which is 1 year.
I was under the impression that I would be get a new 3 yr warranty?

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Comments

#2 14-07-2019 09:49PM

Whiplashy

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No your original warranty stands. You’re not buying the replacement oven so you don’t get a new warranty.

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#3 14-07-2019 09:51PM

colm_mcm

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No, usually the guarantee is for a set period of time, and any replacements carry the remainder of the original guarantee.

Now, in practice, you can end up getting a fresh guarantee on a replacement item from a store when you register it with the manufacturer (places like Harvey Norman issue a till receipt for the replacement), you might get store credit for the faulty item and use that to buy a replacement.

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