Huawei

dragona · 23-05-2019 03:36PM

zep wrote: »

I'm not sure that you understand to be honest, your contract does not cover the software updates and an email is certainty not a contract :rolleyes: As I stated, based on your logic, if you get 1 update in the next 12 months your argument is invalidated. You will not get Android updates, you may get a patch or 2 over the next 90 days but that's not an Android update.
Your relaying what they told you? As I said earlier , what do you expect them to say? They are making assumptions with no facts to back them up.

Ok, so what do we do? Nothing??

....... · 23-05-2019 03:44PM

zep wrote: »

I'm not sure that you understand to be honest, your contract does not cover the software updates and an email is certainty not a contract :rolleyes: As I stated, based on your logic, if you get 1 update in the next 12 months your argument is invalidated. You will not get Android updates, you may get a patch or 2 over the next 90 days but that's not an Android update.
Your relaying what they told you? As I said earlier , what do you expect them to say? They are making assumptions with no facts to back them up.

My contract covers the supply of a phone that is fit for purpose and of merchantable quality under the sale of goods and supply of services act.

If that phone suddenly becomes no longer fit for purpose then I have the full backing of consumer law to break contract with Three.

What are you suggesting? That they give me a refund NOW for a situation that MAY or MAY NOT happen and certainly isnt happening for the next 3 months? Im already a year into contract. Its likely that by the time my contract is up the phone will still be working fine!

Im a bit lost at why you are so upset about this? Dont like your phone? Get a new one! Its a phone!! Its not a heart transplant valve thats failing!

zep · 23-05-2019 03:54PM

dragona wrote: »

Ok, so what do we do? Nothing??

It depends how long we all have our phones, I'm not letting it rest. Paid €779 for a phone that may not be what was advertised. As mine is only 3 weeks old I've been on to Comreg and solicitor.

zep · 23-05-2019 04:00PM

....... wrote: »

My contract covers the supply of a phone that is fit for purpose and of merchantable quality under the sale of goods and supply of services act.

If that phone suddenly becomes no longer fit for purpose then I have the full backing of consumer law to break contract with Three.

What are you suggesting? That they give me a refund NOW for a situation that MAY or MAY NOT happen and certainly isnt happening for the next 3 months? Im already a year into contract. Its likely that by the time my contract is up the phone will still be working fine!

Im a bit lost at why you are so upset about this? Dont like your phone? Get a new one! Its a phone!! Its not a heart transplant valve thats failing!

I'm not saying that you should get a refund, you have your phone long enough so tough. Break your contract is fine for you as you obviously didn't pay full price for the phone.

I never said I didn't like the phone, I paid €779 only 3 weeks ago and now I won't get Android 10 etc, where my older OnePlus 6 will. Im not in contract with them.

zep · 23-05-2019 04:01PM

....... wrote: »

My contract covers the supply of a phone that is fit for purpose and of merchantable quality under the sale of goods and supply of services act.

If that phone suddenly becomes no longer fit for purpose then I have the full backing of consumer law to break contract with Three.

What are you suggesting? That they give me a refund NOW for a situation that MAY or MAY NOT happen and certainly isnt happening for the next 3 months? Im already a year into contract. Its likely that by the time my contract is up the phone will still be working fine!

Im a bit lost at why you are so upset about this? Dont like your phone? Get a new one! Its a phone!! Its not a heart transplant valve thats failing!

I'd also say your contract only covers provision of services, not the phone.

Gatling · 23-05-2019 05:15PM

zep wrote: »

It depends how long we all have our phones, I'm not letting it rest. Paid €779 for a phone that may not be what was advertised. As mine is only 3 weeks old I've been on to Comreg and solicitor.

And what was their reply or suggestions here

zep · 24-05-2019 07:55AM

Gatling wrote: »

And what was their reply or suggestions here

Still waiting ComReg, solicitor said that they should be willing to replace/refund devices as gesture of good will as they will not meet the sales brief in 90 days.
Consumer rights are limited as there's currently nothing faulty with Huawei phones.
But we are still looking into it.

Western Lowland Gorilla · 24-05-2019 08:15AM

Balmed Out wrote: »

How so? I contacted amazon today for a laptop purchased at the end of February but no joy.

Went on live chat. Said I knew of two people (from boards but I didn't say that) who were given full refunds of devices purchased up to 7 months ago.

Tried once hours after Google announced their initial intention to suspend service in the future.

didn't work....but then I tried again the next day.. And it did work. (the 90 day reprieve had already been announced at this stage)

zep · 24-05-2019 08:22AM

Western Lowland Gorilla wrote: »

Went on live chat. Said I knew of two people (from boards but I didn't say that) who were given full refunds of devices purchased up to 7 months ago.

Tried once hours after Google announced their initial intention to suspend service in the future.

didn't work....but then I tried again the next day.. And it did work. (the 90 day reprieve had already been announced at this stage)

Fair play Amazon, but I've always felt Amazon actually provide good customer service. Three on the other hand :mad:

....... · 24-05-2019 09:21AM

zep wrote: »

Fair play Amazon, but I've always felt Amazon actually provide good customer service. Three on the other hand :mad:

Who did you buy your phone from?

zep · 24-05-2019 09:34AM

....... wrote: »

Who did you buy your phone from?

I bought from Three as i am already with them on Sim Only, wishing I purchased from Amazon now.

....... · 24-05-2019 09:41AM

zep wrote: »

I bought from Three as i am already with them on Sim Only, wishing I purchased from Amazon now.

Ah I was wondering why you were so aggressive in tone about Three.

The problem is that we dont KNOW that they wont meet the sales brief in 90 days.

No one knows, so Im surprised your solicitor said that. Im also surprised that you bothered engaging a solicitor. Because so long as you have recorded all your contact with Three, if this DOES blow up there will be a huge number of people looking for resolution and Comreg will no doubt issue a directive.

But in fairness, its been signposted for ages that the yanks were going to make life very difficult for Huawei.

24-05-2019 12:06PM

P smart 2019 owner here. Agree with previous poster about yank sentiments.

Cienciano · 24-05-2019 12:23PM

Everyone needs to calm the fúck down. Your phone works grand

maximoose · 31-05-2019 10:40AM

So the last few days have been interesting

Huawei added back to the Wifi, SD, Bluetooth and JEDEC associations

Mate 20 Pro also back on the Android Q beta list.

Panic over?

OldMrBrennan83 · 31-05-2019 01:34PM

maximoose wrote: »

So the last few days have been interesting

Huawei added back to the Wifi, SD, Bluetooth and JEDEC associations

Mate 20 Pro also back on the Android Q beta list.

Panic over?

Until August anyway.

bogman · 31-05-2019 02:58PM

Why anyone would want to return the best phone an the market at the moment eludes me, my P30 Pro is awesome, camera streets ahead of anything out there, what's to fear... maybe they should have purchased an IPhone first day.

Captcha · 05-06-2019 10:34AM

bogman wrote: »

Why anyone would want to return the best phone an the market at the moment eludes me, my P30 Pro is awesome, camera streets ahead of anything out there, what's to fear... maybe they should have purchased an IPhone first day.

China be stealing your ideas

Mr E · 20-06-2019 03:22PM

Android Q coming to Huawei afterall (hopefully!)

https://twitter.com/HuaweiMobileUK/status/1141648146851868673?s=19

Cotts72 · 20-06-2019 04:14PM

Mr E wrote: »

Android Q coming to Huawei afterall (hopefully!)

https://twitter.com/HuaweiMobileUK/status/1141648146851868673?s=19

Very tempted by the p30 but the potential lack of Google play store is a killer

Keith186 · 20-06-2019 08:24PM

Cotts72 wrote: »

Very tempted by the p30 but the potential lack of Google play store is a killer

The tweet says all apps will remain available so play store should remain.

The issue is if Huawei are looking to get future updates signed by Google and they're not allowed to do it, then all the Gapps won't work if you updated to an unsigned Android version.
Sounds like Android Q is sorted at least but maybe not R if the ban comes into effect.
I'm not sure if individual monthly security updates have to be signed by Google or not so that could be an issue.

Cotts72 · 20-06-2019 10:34PM

Keith186 wrote: »

The tweet says all apps will remain available so play store should remain.

The issue is if Huawei are looking to get future updates signed by Google and they're not allowed to do it, then all the Gapps won't work if you updated to an unsigned Android version.
Sounds like Android Q is sorted at least but maybe not R if the ban comes into effect.
I'm not sure if individual monthly security updates have to be signed by Google or not so that could be an issue.

The article says 'access a world of apps' but doesn't specify whether that's from the play store. The think it's still up in the air and they are covering themselves that way

Keith186 · 21-06-2019 12:27PM

Seems to confirm that's it's remaining in this article. Don't think security updates are going to be an issue either.

https://www.t3.com/amp/news/huawei-p30-pro-mate-20-android-q-update

"In its statement, Huawei confirms that all of its existing portfolio will continue to receive security updates and will not lose access to the Google Play Store."

zep · 21-06-2019 12:48PM

Cotts72 wrote: »

Very tempted by the p30 but the potential lack of Google play store is a killer

This does not and will not affect the Play Store. May affect future versions of Android but not the store.

py2006 · 22-06-2019 03:32PM

I'm so confused over all this. I was considering holding out for the Mate P30 Pro in October but probably should avoid?

OldMrBrennan83 · 29-06-2019 01:35PM

As expected, trade talks begin and ban is no more.

https://twitter.com/alexdobie/status/1144909307647070209

https://twitter.com/TechAltar/status/1144899880189595649

Mr E · 29-06-2019 02:45PM

Roll on November 2020. The sooner that orange idiot is out of office, the better.

Cotts72 · 29-06-2019 11:19PM

Irish huawei sales will start to fly again I'd imagine

OldMrBrennan83 · 29-06-2019 11:23PM

Cotts72 wrote: »

Irish huawei sales will start to fly again I'd imagine

The networks and other vendors made some booboo handing out free money for these really. It was never going to stick.

Cotts72 · 30-06-2019 03:52AM

OldMrBrennan83 wrote: »

The networks and other vendors made some booboo handing out free money for these really. It was never going to stick.

100%,i know a few that managed to get the money back alright, should have held off until confirmed! I don't even have a huawei but will be jumping on the p30 pro bandwagon now

Huawei

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