Why is it impossible to talk to anyone at BOI!!!!!

deecom · 2019-06-18 13:56:02

Rang customer service get stuck at the options menu, press one for personal, press to for business. You have not selected a valid option! I have used three different phones, always the same! BOI at the rate you treat customers you won't have many soon!

18-06-2019 02:56PM

#1

deecom

Registered Users, Registered Users 2 Posts: 422 ✭✭

Join Date: July 2003

Posts: 368

Rang customer service get stuck at the options menu, press one for personal, press to for business. You have not selected a valid option!

I have used three different phones, always the same!

BOI at the rate you treat customers you won't have many soon!

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Comments

#2 19-06-2019 10:20AM

Bank of Ireland: Lorna

Closed Accounts Posts: 423 ✭✭

Join Date: July 2018

Posts: 418

Hi deecom,

Thanks for getting in touch.

I'm sorry to hear that you've had difficulty getting through to us. We'd like to help you here.

Can you tell us which department you're looking for?

Thanks,

Lorna

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#3 19-06-2019 12:12PM

deecom

Registered Users, Registered Users 2 Posts: 422 ✭✭

Join Date: July 2003

Posts: 368

Looking for personal account assistance on 365

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#4 19-06-2019 12:17PM

Bank of Ireland: Lorna

Closed Accounts Posts: 423 ✭✭

Join Date: July 2018

Posts: 418

Thanks for getting back to us deecom.

You can contact our Digital Activation team directly on Freephone number 1800946156. They can help with all log on queries.

They're open until 5pm today and there is little to no wait time.

Thanks,

Lorna

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