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Paid for a subscription but can't change Avatar

54and56 · 2019-06-04 12:23:59

Hi, I purchased a subscription on Sunday but I'm not being given the option to upload my own custom Avatar. Can you update my account or tell me what I'm doing wrong?

04-06-2019 01:23PM

#1

54and56

Registered Users, Registered Users 2 Posts: 7,854 ✭✭✭

Join Date: April 2015

Posts: 7443

Hi,

I purchased a subscription on Sunday but I'm not being given the option to upload my own custom Avatar.

Can you update my account or tell me what I'm doing wrong?

0

Comments

#2 04-06-2019 03:07PM

Boards.ie: Mark

Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

Hi there,

Could you PM me with the email address that's associated with your PayPal address please?

How can I? User's guide to some features on the new site

0
#3 04-06-2019 03:56PM

54and56

Registered Users, Registered Users 2 Posts: 7,854 ✭✭✭

Join Date: April 2015

Posts: 7443

Boards.ie: Mark wrote: »

Hi there,

Could you PM me with the email address that's associated with your PayPal address please?

Done.

0
#4 04-06-2019 04:34PM

Boards.ie: Mark

Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

That's great, thanks very much. I've added the subscription to your account. You should now have access to the various subscriber features, but if you run into any issues please let me know.

How can I? User's guide to some features on the new site

0

This discussion has been closed.