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    Wifi Calling

    • 20-03-2019 02:56PM
      #1
      CKTC
      Registered Users, Registered Users 2 Posts: 26
      ✭


      Hi,

      Bought a new phone recently  and am unable to make or receive calls unless I am on a wifi connection. I have wifi calling enabled and if I turn it off, I can't make r receive any calls at all!

      Can you please advise?


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    Comments

    • #2
      eir: Grainne
      Closed Accounts Posts: 798 eir: Grainne
      ✭✭✭


      CKTC wrote: »
      Hi,

      Bought a new phone recently  and am unable to make or receive calls unless I am on a wifi connection. I have wifi calling enabled and if I turn it off, I can't make r receive any calls at all!

      Can you please advise?
      Hi CKTC, 

      Sorry to hear you are having problems with your phone. 

      Could you PM the following details and I can look into this for you?
      1. Registered Name
      2. Registered Address
      3. Account Number
      4. DOB
      5. Are you the Account Holder?
      6. Mobile Number & PIN? 
      7. Is this happening in every location? 

      Thanks, 
      Grainne


    • #3
      CKTC
      Registered Users, Registered Users 2 Posts: 26 CKTC
      ✭


      eir: Grainne wrote: »
      CKTC wrote: »
      Hi,

      Bought a new phone recently  and am unable to make or receive calls unless I am on a wifi connection. I have wifi calling enabled and if I turn it off, I can't make r receive any calls at all!

      Can you please advise?
      Hi CKTC, 

      Sorry to hear you are having problems with your phone. 

      Could you PM the following details and I can look into this for you?
      1. Registered Name
      2. Registered Address
      3. Account Number
      4. DOB
      5. Are you the Account Holder?
      6. Mobile Number & PIN? 
      7. Is this happening in every location? 

      Thanks, 
      Grainne
      pm sent, thanks


    • #4
      eir: Grainne
      Closed Accounts Posts: 798 eir: Grainne
      ✭✭✭


      CKTC wrote: »
      eir: Grainne wrote: »
      CKTC wrote: »
      Hi,

      Bought a new phone recently  and am unable to make or receive calls unless I am on a wifi connection. I have wifi calling enabled and if I turn it off, I can't make r receive any calls at all!

      Can you please advise?
      Hi CKTC, 

      Sorry to hear you are having problems with your phone. 

      Could you PM the following details and I can look into this for you?
      1. Registered Name
      2. Registered Address
      3. Account Number
      4. DOB
      5. Are you the Account Holder?
      6. Mobile Number & PIN? 
      7. Is this happening in every location? 

      Thanks, 
      Grainne
      pm sent, thanks
      Thanks for the PM. 

      I will respond to you shortly. 

      Thanks, 
      Grainne


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