Samsung S10, S10 Plus, S10 E, S10 5G

phone insured (€99 for 12 months through Dircet.ie) and waiting on Three too send me on a Proof Of Purchase reciept (was onto them twice yesterday and said it would be send without 8 hours and still didnt arrive) too order my buds

unhappys10 wrote: »

Very happy with the battery life on my S10+. Charged it Friday night, spent a lot of time playing with it Saturday and some more today and I'm putting it on charge now at 9%.

Applied for buds Sat morning and got the text today to say I'll have them within 30 days this morning.

Don't find the battery life that great on s10 bute possibly have wrong settings etc. I'll have a research tomorrow and see why.

For those of us that bought directly from Samsung Ireland did anyone get paperwork in their delivery about sending back their trade in phone?

I only got a receipt in case l needed to return the new phone. Nothing else.

Kilsmum

Cina wrote:

Nope, nothing. I sent a message to Exertis using my order page, no response yet.

Cina wrote:

The whole thing seems pretty shoddily handled.

Agreed. I'll ring them later and let you know how l get on.

I preordered the s10 and at the time was told it would arrive on Friday, they called me on Friday to say they had run out of stock and it might be a few weeks before I get my phone.....thats Vodafone.

kilsmum wrote: »

For those of us that bought directly from Samsung Ireland did anyone get paperwork in their delivery about sending back their trade in phone?

I only got a receipt in case l needed to return the new phone. Nothing else.

Kilsmum

Cina wrote: »

Nope, nothing. I sent a message to Exertis using my order page, no response yet.

The whole thing seems pretty shoddily handled.

Someone already replied on this thread. They didn't send out the trade in pack with the phones as to allow people a chance to transfer their data to the new phone and set it up.

There is also a cooling off period that allows for the new phone to be returned if you change your mind. Up to 28 days according to the form included. I'd say they will wait for that to expire before looking for the old trade in.

Cienciano wrote: »

Anyone upgrade from an s8 and is there much difference?

I heard you don't even need nova launcher, stock is that good.

Upgraded from S8+, definitely notice a huge different, in terms of colour, details captured etc low light pic has a huge improvement too.

the stock launcher is much more customisable on One UI but not as much as Nova Launcher but Nova Launcher's customisation is on another level. Had Nova launcher on my S8+ as well but didnt bother install Nova Launcher on the S10+ that's how good the stock launcher is.

PTH2009 wrote: »

phone insured (€99 for 12 months through Dircet.ie)

Hi which insurance company do you insure your phone with? couldnt find any information about Dircet.ie

Have had the worst experience with GadgetInsurance before so would not insure with them again. BlueInsurance also use the same third party (DirectGroup.co.uk) to handle insurer's claims so definitely wouldnt go for BlueInsurance.

Any other recommendation? Bought the phone simfree so couldnt use network provider insurance :(

Got an email from the Samsung Trade In Program this afternoon.

They will send a prepaid envelope to return the phone to Samsung. The phone has to be network unlocked.

I should get the envelope in 3 to 5 days.

Kilsmum

What would the trade in value of an S8 with a crack (albeit small) on it be from Samsung? I'd hardly expect the full 300 but if I got minimum 200 that would be tempting.

kilsmum wrote: »

The phone has to be network unlocked.

This always makes me laugh. They made the f'in phone. They have the unlock code. I know its easier for them if its pre unlocked but that shouldn't be a blocker to trading in.

rizzee wrote: »

What would the trade in value of an S8 with a crack (albeit small) on it be from Samsung? I'd hardly expect the full 300 but if I got minimum 200 that would be tempting.

If I remember rightly, they won't accept any damage only general wear and tear.

Reati wrote: »

This always makes me laugh. They made the f'in phone. They have the unlock code. I know its easier for them if its pre unlocked but that shouldn't be a blocker to trading in.

They didn't make the iPhone 6 I'll be sending them.

Fr_Dougal wrote: »

I went from an S8+ to an S10+, happy with the upgrade - but not ecstatic. The thing that really made it worthwhile for me was the dual sim.

The camera on the S8 is still pretty good, I’d hang on until the price drops; I bought because I was due an upgrade from VF.

Yeah, I think now the generations are close enough that every 3rd is fine. I went from an s7 to an s8 and the s7 was great. Only did it cos of an upgrade and second hand price of the s8 made it worthwhile. If I was intelligent I'd upgrade and sell the S10, but unfortunately I'm not. When I get a nice shiny box and I know a fancy new phone is in it, I have to use it myself.

PTH2009 wrote: »

Three really taking the piss

Was into them again today about sending on a proof of purchase document and they said they send it on and it's my email domain is the problem. So I gave them another address and still hasn't arrived

Would a screenshot of the original confirmation email of the phone purchase do ??

If it’s for claiming the earphones then yes it will. Samsung have listed documents that are acceptable and the confirmation email is one of them.