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Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

Do your Loyalty Representatives actually answer the phone?

14-02-2019 10:47AM

#1

NickD

Registered Users, Registered Users 2 Posts: 335 ✭✭

Join Date: November 2010

Posts: 326

Or should i just sign up for Vodafone and have done with it?

46 minutes on hold. And counting

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Comments

#2 14-02-2019 11:04AM

NickD

Registered Users, Registered Users 2 Posts: 335 ✭✭

Join Date: November 2010

Posts: 326

Never mind they answered just before the hour.

0
#3 14-02-2019 11:26AM

BronsonTB

Registered Users, Registered Users 2 Posts: 1,911 ✭✭✭

Join Date: May 2008

Posts: 1643

FYI - https://www.boards.ie/ttfthread/2057916504/12

Sligo Metalhead

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#4 19-02-2019 02:49PM

eir: Linzi

Closed Accounts Posts: 527 ✭✭✭

Join Date: January 2019

Posts: 518

NickD wrote: »

Or should i just sign up for Vodafone and have done with it?

46 minutes on hold. And counting

BronsonTB wrote: »

FYI - https://www.boards.ie/ttfthread/2057916504/12

eir customers are currently facing longer than normal, and longer than acceptable, wait times when contacting our Customer Care call centres. We apologise for this temporary situation and we appreciate our customers' patience as we continue to transition to our new call centres in Cork, Limerick and Sligo over the next few months and to a far better experience for all of eir's customers.

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