Huawei P20/P20 Pro

maximoose · 18-01-2019 03:15PM

I've done that, no joy sadly.

Seems to be whatsapp only

ferrigan101 · 18-01-2019 04:16PM

beer enigma wrote: »

Anyone know where I can turn on the missed call notification ?

For some reason if i miss a call, I don't get either a dot on the phone icon or a message, its only by going into calls that I see the red missed call notice.

I had this problem, nothing I did in settings would make it show up. I used a notification app called Prof reminder which seemed to kick the actual notifications to show up.

Slattsy · 18-01-2019 09:26PM

Picked up the P20 for 50e on the 30e monthly plan bill pay with Three.

Great deal.

How do I get a clock to show on the lock screen though? Can't find it anywhere.

FastFullBack · 18-01-2019 09:30PM

Slattsy wrote: »

Picked up the P20 for 50e on the 30e monthly plan bill pay with Three.

Great deal.

How do I get a clock to show on the lock screen though? Can't find it anywhere.

Security & Privacy -> Screen lock and password -> Always on Display

Slattsy · 18-01-2019 09:38PM

FastFullBack wrote: »

Security & Privacy -> Screen lock and password -> Always on Display

Thanks but I still can't see an Always on Display option there?!

FastFullBack · 18-01-2019 09:52PM

Slattsy wrote: »

Thanks but I still can't see an Always on Display option there?!

Sorry it's called always display information. You can search the settings as well. Helps to find things that are buried in the menus.

Slattsy · 18-01-2019 10:03PM

FastFullBack wrote: »

Sorry it's called always display information. You can search the settings as well. Helps to find things that are buried in the menus.

Is it on the Pro, only? Because I don't see that anywhere.

FastFullBack · 18-01-2019 10:58PM

Slattsy wrote: »

Is it on the Pro, only? Because I don't see that anywhere.

Ah ok maybe. Not sure. I have the pro

Slattsy · 18-01-2019 11:15PM

FastFullBack wrote: »

Ah ok maybe. Not sure. I have the pro

You bastard! Ha ha

rizzee · 19-01-2019 03:53PM

Yeah it's only the Pro that has the always on display.

iHungry · 19-01-2019 09:36PM

I'd say you could download an app for that.

dragona · 21-01-2019 10:23PM

dragona wrote: »

My husband got himself a P20, can't charge it at night as it beeps constantly while charging. The phone is on.Using supplied cable. Is there a setting to turn this off somewhere?

Have looked but can't see anything, not going to switch it off every time to charge!

Figured it out, it was a faulty charger plug.

17togo · 22-01-2019 09:22AM

Apologies if this has been brought up before, but myself and the wife have a p20. Really like the the phone, great battery life and brilliant camera. But, quite regularly when I go to make a call the phone won't connect the call, the same on my wifes phone. On the call screen it will just keep saying 'dialling' and after about 10 secs it'll stop and say 'call ended'. The 'call forwarding enabled' message doesn't appear, that's when I know the call isn't gonna connect. We're both on the three network. And it's not because we've no network coverage, if the normal call doesn't connect we can ring eachother on whattsapp no problem so we obviously still have coverage.

Just wondering if anyone else has experienced this.

dinevalesco · 22-01-2019 09:24AM

Not sure if this is the issue or not but you could try switching off 'WiFi Calling' - see if that makes a difference.

17togo · 22-01-2019 09:37AM

dinevalesco wrote:

Not sure if this is the issue or not but you could try switching off 'WiFi Calling' - see if that makes a difference.

Thanks but I don't think that would be the problem, this can happen when I'm not connected to WiFi too, I've tried turning off the mobile data when having the problem too, still no joy. But then 5 minutes later I'll try and the call will go through. Its strange though cos when I can't make a call, my wife has also tried to ring me and she also cant call. I've contacted three when this has happened and they've checked the area I'm in and said there's been no outages or faults. Very frustrating.

fermanagh_man · 22-01-2019 11:04PM

17togo wrote: »

Apologies if this has been brought up before, but myself and the wife have a p20. Really like the the phone, great battery life and brilliant camera. But, quite regularly when I go to make a call the phone won't connect the call, the same on my wifes phone. On the call screen it will just keep saying 'dialling' and after about 10 secs it'll stop and say 'call ended'. The 'call forwarding enabled' message doesn't appear, that's when I know the call isn't gonna connect. We're both on the three network. And it's not because we've no network coverage, if the normal call doesn't connect we can ring eachother on whattsapp no problem so we obviously still have coverage.

Just wondering if anyone else has experienced this.

I had a similar issue but with receiving calls, I emailed customer support and got the following reply, it fixed my problem might do the same for you possibly?!

Sandra (Huawei Support)

Oct 22, 15:46 CEST

Thank you for contacting Huawei Support UK.
We are sorry to hear about the situation which has prompted you to write to us.
In order to solve this issue, we recommend to wipe the cache partition. In order to do this, please follow the below steps:
1. Turn the device off completely.
2. Press and hold the volume up + power key at the same time, until you get into the recovery menu.
3. Select "Wipe cache partition" (navigate by using the volume keys and power button to select).
4. Confirm the action by selecting "Wipe cache partition" again.
5. At the end of this process, the recovery menu appears for the second time - select "Reboot system now".

Note: Please make sure to select Wipe cache partition, and not Wipe data/factory reset - the latter will erase all data on the internal storage of the device.

17togo · 23-01-2019 07:20AM

fermanagh_man wrote:

Thank you for contacting Huawei Support UK. We are sorry to hear about the situation which has prompted you to write to us. In order to solve this issue, we recommend to wipe the cache partition. In order to do this, please follow the below steps: 1. Turn the device off completely. 2. Press and hold the volume up + power key at the same time, until you get into the recovery menu. 3. Select "Wipe cache partition" (navigate by using the volume keys and power button to select). 4. Confirm the action by selecting "Wipe cache partition" again. 5. At the end of this process, the recovery menu appears for the second time - select "Reboot system now".

Thanks, I've just tried that now so hopefully it'll make a difference.

Cionn · 23-01-2019 11:50AM

17togo wrote: »

Thanks, I've just tried that now so hopefully it'll make a difference.

Can you let me know if this worked for you, I am on Tesco Mobile and i have the same issue.

Cheers

keano25 · 23-01-2019 04:32PM

Everytime I get a text the notification on lock screen shows 2 messages.

I've gone into messages and marked all messages as read..
Still no good..

Any ideas?

17togo · 23-01-2019 05:39PM

Cionn wrote:

Can you let me know if this worked for you, I am on Tesco Mobile and i have the same issue.

I've made a few phone calls today without any problem, so fingers crossed. Maybe try it anyway, it doesnt affect the phone any other way by doing it!

Gatling · 23-01-2019 06:20PM

keano25 wrote: »

Everytime I get a text the notification on lock screen shows 2 messages.

I've gone into messages and marked all messages as read..
Still no good..

Any ideas?

Did you look at social media such as FB messenger ?

keano25 · 24-01-2019 08:41AM

Gatling wrote: »

Did you look at social media such as FB messenger ?

Ya nothing there. It comes up as the actual text message icon..

Nyum Nyum · 26-01-2019 02:00PM

Just got notification of Android 9 being ready to download (3 PAYG)

Gatling · 26-01-2019 02:16PM

Nyum Nyum wrote: »

Just got notification of Android 9 being ready to download (3 PAYG)

Virgin bill pay too ,

Mundo7976 · 26-01-2019 02:17PM

Any ideas when these will reduce in price for payg?

Gatling · 26-01-2019 02:22PM

Mundo7976 wrote: »

Any ideas when these will reduce in price for payg?

They only recently went back up in price in-store your best bet might be watching Amazon

17togo · 26-01-2019 09:09PM

Cionn wrote:

Can you let me know if this worked for you, I am on Tesco Mobile and i have the same issue.

3 days in and the problem hasn't returned so I'd definitely say that gas solved it!

Wombatman · 26-01-2019 11:25PM

Just got this phone. Ran AnTuTu benchmarking app. The phone got pretty hot. Anyone else experience this?

irishgeo · 27-01-2019 09:35AM

Gatling wrote: »

Nyum Nyum wrote: »

Just got notification of Android 9 being ready to download (3 PAYG)

Virgin bill pay too ,

Nothing here for me yet virgin bill pay.

Cionn · 27-01-2019 10:08AM

I am on Tesco Mobile bill pay and got the update yesterday

Huawei P20/P20 Pro

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