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Eir Fibre Bill Issue

  • 21-12-2018 11:48AM
    #1
    spillcoe
    Registered Users, Registered Users 2 Posts: 201 ✭✭


    Hi, I sent a private message to Ahren on the 18th regarding an issue with my first bill after signing up for fibre broadband. Can you please give me an update on when this is expected to be answered? Also I have a query with regard to webtext - it is no longer available on the My Eir dashboard online - can you check this too please?

    Thanks


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    spillcoe wrote: »
    Hi, I sent a private message to Ahren on the 18th regarding an issue with my first bill after signing up for fibre broadband. Can you please give me an update on when this is expected to be answered? Also I have a query with regard to webtext - it is no longer available on the My Eir dashboard online - can you check this too please?

    Thanks
    Hi there spillcoe.

    I have replied to your PM there.

    Thank you.
    -Ahren


  • #3
    spillcoe
    Registered Users, Registered Users 2 Posts: 201 ✭✭spillcoe


    eir: Ahren wrote: »
    spillcoe wrote: »
    Hi, I sent a private message to Ahren on the 18th regarding an issue with my first bill after signing up for fibre broadband. Can you please give me an update on when this is expected to be answered? Also I have a query with regard to webtext - it is no longer available on the My Eir dashboard online - can you check this too please?

    Thanks
    Hi there spillcoe.

    I have replied to your PM there.

    Thank you.
    -Ahren
    Hi Ahren, my bill is still incorrect. I sent another PM last week - can you let me know if someone is looking into this? Thanks


  • #4
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    spillcoe wrote: »
    eir: Ahren wrote: »
    spillcoe wrote: »
    Hi, I sent a private message to Ahren on the 18th regarding an issue with my first bill after signing up for fibre broadband. Can you please give me an update on when this is expected to be answered? Also I have a query with regard to webtext - it is no longer available on the My Eir dashboard online - can you check this too please?

    Thanks
    Hi there spillcoe.

    I have replied to your PM there.

    Thank you.
    -Ahren
    Hi Ahren, my bill is still incorrect. I sent another PM last week - can you let me know if someone is looking into this? Thanks
    Hi spillcoe.

    I have received your PM and will respond to you there now.

    -Ahren


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