watching recordings from old HD box

cracker · 2018-12-08 17:56:27

Hi I have just upgraded to Sky Q and during the install the engineer said it was possible to watch recordings on the old HD box once I still have the viewing card. Is this correct? I tried connecting it today and just get a blank screen

08-12-2018 06:56PM

#1

cracker

Registered Users, Registered Users 2 Posts: 197 ✭✭

Join Date: November 2005

Posts: 132

Hi

I have just upgraded to Sky Q and during the install the engineer said it was possible to watch recordings on the old HD box once I still have the viewing card. Is this correct? I tried connecting it today and just get a blank screen

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Comments

#2 08-12-2018 07:52PM

Atlantic Dawn

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GDY151

Join Date: January 2010

Posts: 86169

You can't watch recordings on the box once subscription has been cancelled, viewing card or no viewing card.

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#3 12-12-2018 11:28PM

edward901

Registered Users, Registered Users 2 Posts: 154 ✭✭

Join Date: January 2015

Posts: 115

If you pair the viewing card with the old box you should be able to watch the recording.Maybe I am wrong with this.A phone call to sky will sort your query.

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