Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

Service stopped working

  • 10-12-2018 09:42PM
    #1
    CitizenFloor
    Registered Users, Registered Users 2 Posts: 308 ✭✭


    I paid for 2 months of Eir Sport online, via Eir's website https://www.setantago.com, on October 6th, 2018. I paid for two months up front (€14.99 per month, €29.98 in total).
    I.e. Two months up front to view the service from October 6th to December 6th.



    I paid for two months, and the service was cut after 1 month.



    How do I get a refund?


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    CitizenFloor wrote: »
    I paid for 2 months of Eir Sport online, via Eir's website https://www.setantago.com, on October 6th, 2018. I paid for two months up front (€14.99 per month, €29.98 in total).
    I.e. Two months up front to view the service from October 6th to December 6th.



    I paid for two months, and the service was cut after 1 month.



    How do I get a refund?
    Hi CitizenFloor, 

    I'm sorry to hear this. 

    Our eir sports team on 0818 20 30 40 will be able to assist you with this, alternatively, you can email them at cs@eirsport.ie

    Thanks 

    Tracey 


  • #3
    CitizenFloor
    Registered Users, Registered Users 2 Posts: 308 ✭✭CitizenFloor


    Hi....I emailed that address on the 7th. What is the expected turnaround?


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    CitizenFloor wrote: »
    Hi....I emailed that address on the 7th. What is the expected turnaround?
    The standard timeframe is up to 3 working days. 

    The best advice I can offer is to contact them directly to query this. 

    Thanks

    Tracey 


Advertisement