Enterprise Rent-A-Car Violations email address

homer911 · 22-11-2018 09:44PM #1

I hired a car from Enterprise last month and was about 15 hours late paying a toll fee for the car. I kept the receipt. I have since received a letter saying they will charge my credit card for it and a 7.50 admin fee

The email address they provided in the letter is x1-TrafficViolations@erac.com where the x could be i, I l, or maybe L. Its definitely followed by a 1 and a hyphen.

All variants of this email address bounce back to me. Anyone out there know the correct address?

Seems like a sneaky way of them making a few extra bucks..

cml387 · 23-11-2018 09:17AM

It's really an own goal to give a car hire company an opportunity like this.
Why do you want to email them?

homer911 · 23-11-2018 11:06AM

cml387 wrote: »

Why do you want to email them?

To avoid paying a fee I've already paid of course!

L1011 · 23-11-2018 11:32AM

If it was late the receipt isn't going to be of any use, they will still have been charged the late element and will still add a processing fee to it.

theguzman · 25-11-2018 03:31PM

Presumably this is the M50, I rented with Hertz recently and they just charge you the €3.10 themselves and you'd don't pay at all. Very convenient for me and tourists alike especially tourists who'd forget or would be unsure how to pay.

Enterprise Rent-A-Car Violations email address

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