Blue Screen Acer Aspire 5552 laptop?

Hello 1 · 2018-11-19 12:48:14

I was just browsing online, and had about two tabs open on my laptop. Then, my laptop froze and then a blue screen appeared, with a message " A problem has occurred and Windows has been shut down to prevent damage to your computer". Almost instantly, my laptop then restarted itself. I have had the laptop almost 7 years,…

19-11-2018 01:48PM

#1

Hello 1

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I was just browsing online, and had about two tabs open on my laptop.

Then, my laptop froze and then a blue screen appeared, with a message " A problem has occurred and Windows has been shut down to prevent damage to your computer".
Almost instantly, my laptop then restarted itself. I have had the laptop almost 7 years, and had the original hard drive replaced (where it had failed) 3 years ago.
Anything I can do to back up EVERYTHING (e.g. photos, documents, music,etc.) if the hard drive fails??

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#2 19-11-2018 02:03PM

mordeith

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Just buy an external hard drive and copy everything across

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#3 19-11-2018 03:16PM

bonzodog2

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Or maybe one of the cloud backup providers.
edit, sorry the below isnt true, its another laptop I have in to fix
Incidentally, that model (5552) can have 2 internal hard disks

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