Amazon Prime Shipping

TitianGerm · 24-10-2018 06:32PM

Hungryhill wrote: »

Both purchases were marked as 'sold and delivered by Amazon' + PRIME.
I was wondering if anyone finds Amazon Prime faster (they promise 2-days to EIRE) because to me seems slower (?)

When I originally signed up to Prime my first 2 or 3 deliveries were about 4 days from ordering.

I've had about 15 items delivered in 2 days with Prime in the last two months though. All delivered with An Post and the label always says Express.

Ordered a keyboard on Sunday morning and for some reason it's coming with DHL and won't be delivered until Monday.

Hungryhill · 24-10-2018 06:56PM

I'll keep trying.... Normally without PRIME, to qualify for free shipping to Ireland the purchase must be at least £25. So far it seems to me that the only advantage is free shipping for <£25 (but longer delivery times).

Discodog · 24-10-2018 06:58PM

I just ordered an item with over a 7 day delivery even with Prime even though it's fulfilled by Amazon. I raised it with CS & they say that "Prime delivery does not apply to Ireland "

spix · 24-10-2018 07:02PM

Discodog wrote: »

I just ordered an item with over a 7 day delivery even with Prime even though it's fulfilled by Amazon. I raised it with CS & they say that "Prime delivery does not apply to Ireland "

It may as well not apply going by how few items support it. All items which get 1 day delivery to UK should get 2 day delivery to Ireland otherwise they shouldn't even bother doing this cause no1 is going to continue the subscription once they realise how bad it is.

my3cents · 24-10-2018 07:04PM

There own site when viewed from Ireland has a green (what other colour could they have used

) banner stating....

Unlimited two day delivery to the Republic of Ireland with Prime.

spix · 24-10-2018 07:08PM

I heard similar stupidity recently as well, on the live chat. I ordered something and after ordering decided i'll give prime a try and then used the change shipping speed option to change it to priority. Assumed this would be free seeing as I just subscribed to prime but it charged me without any notification. They told me priority shipping is not free with prime but they'll waive the charge as a gesture of good will. I just cancelled the order and done it again, lo and behold with free priority delivery, they went silent when I told them.

ArthurG · 24-10-2018 07:37PM

I’ve had constant problems with the 2 day delivery. However each time it happened I’ve rang them and invariably I get a free month of Prime. I’m ok with that. It does seem that an post is struggling.

Discodog · 24-10-2018 08:09PM

ArthurG wrote: »

I’ve had constant problems with the 2 day delivery. However each time it happened I’ve rang them and invariably I get a free month of Prime. I’m ok with that. It does seem that an post is struggling.

Do we know that it's an Anpost problem? Does the tracking confirm this?

spix · 24-10-2018 08:10PM

Discodog wrote: »

Do we know that it's an Anpost problem? Does the tracking confirm this?

Once they're shipped with anpost its always been delivered within 2 days for me. It's the delay before shipping which makes things take longer.

my3cents · 24-10-2018 08:12PM

Discodog wrote: »

Do we know that it's an Anpost problem? Does the tracking confirm this?

I had one item that was Prime when I ordered it the came with iParcel :mad: so there is still some mucking around being done at Amazons end but I think some of it is to do with availability and people are buying stuff that they think is in stock when its isn't and is on back order either that or there more demand than the stock can cope with.

Discodog · 24-10-2018 08:12PM

spix wrote: »

Once they're shipped with anpost its always been delivered within 2 days for me. It's the delay before shipping which makes things take longer.

I would agree. It's the dispatch times that are getting longer

RFOLEY1990 · 25-10-2018 08:53AM

Find it good value. I order quite a bit off amazon UK and use parcel motel for delivery as am at work til late in the evening most days so an extra €3 per delivery for peace of mind is OK.

For £7.99 per month you get the delivery service plus the streaming which I find is getting better than Netflix

Hungryhill · 25-10-2018 06:14PM

I will check the movies again because the first impression they seem the usual Netflix-like rubbish. I signed up mostly for the promised 2-day delivery to Ireland, which does not appear to be true.
Right before Black Friday, Cyber Monday and the Christmas presents shopping, I was really looking forward to the 2-day delivery with free shipping etc.

Discodog · 27-10-2018 03:04PM

This gets funnier. I just got an update. My item is being delivered by DHL today

But the DHL tracking says that it in Germany

I wonder if they are going to drop it by parachute ?

my3cents · 27-10-2018 03:07PM

Discodog wrote: »

This gets funnier. I just got an update. My item is being delivered by DHL today

But the DHL tracking says that it in Germany

I wonder if they are going to drop it by parachute ?

Thats common for stuff thats coming with DHL from Germany, I get often get car parts from Germany and see the item as being out for delivery when its still in Germany. iirc you'll probably get the item by An Post.

TitianGerm · 27-10-2018 03:07PM

Discodog wrote: »

This gets funnier. I just got an update. My item is being delivered by DHL today

But the DHL tracking says that it in Germany

I wonder if they are going to drop it by parachute ?

That's happened to my keyboard as well. Shipping information hasn't updated since Wednesday when it was in Koln.

Discodog · 27-10-2018 03:33PM

This is guaranteed to piss off customers.

MBSnr · 27-10-2018 03:48PM

Same with me. Prime delivery to UK address next day. Change it to Ireland, over a week. Happened on 4 of the last 5 orders. Waste of money to get Prime if this goes on. Got on to chat to resolve and they said they'd try and contact the warehouse to get expedited shipping. They said it was due to logistic reasons that it could not ship to Ireland in 2 days from their Scottish warehouse. I asked how it could be picked and packed to appear in London from Scotland over night then, but not Ireland? The agent didn't have an answer.

Fair enough it shipped next day after talking to the agent but that was 5 days ago and it was without tracking. Not appeared yet, so very unimpressed.

Discodog · 27-10-2018 05:17PM

Amazon just apologised & can't explain the "error" but they have given me a £10 credit so it pays to complain.

my3cents · 27-10-2018 05:52PM

Discodog wrote: »

Amazon just apologised & can't explain the "error" but they have given me a £10 credit so it pays to complain.

I should have complained every time I've had that. Its a very common issue with stuff coming on the cheap from Germany.

afaik DHL is the nearest thing Germany have to An Post. When you get that daft out for delivery msg for stuff thats but actually still in Germany you normally have at least another 3 working days often longer to wait.

So DHL here means a courier service in Germany it can mean a dead slow parcel service.

Hungryhill · 27-10-2018 08:17PM

I (the OP) now think PRIME is good!

After my first two rather disappointing orders via PRIME, just now (Saturday evening) I have a ordered a 24mm socket to remove my wheels.

Since this is just a £3 item, before PRIME it would have attracted an unreasonable shipping cost. Instead, as per screenshot, free shipping and in my hands next Wednesday, which is pretty much a 2-day delivery (also considering the bank holiday weekend).

This to me is very important because it means I can buy small & inexpensive items and have them with free shipping in a very reasonable time.

muffler · 27-10-2018 11:13PM

Hungryhill wrote: »

I can buy small & inexpensive items and have them with free shipping in a very reasonable time.

I thought you still had to spend a minimum of £25 with the only benefit being the 2 day delivery

my3cents · 27-10-2018 11:15PM

muffler wrote: »

I thought you still had to spend a minimum of £25 with the only benefit being the 2 day delivery

No minimum £25 limit when you are paying for Prime.

Zimmerframe · 27-10-2018 11:25PM

UPS/iparcel seem to have their own version of Prime, two day delivery..
When Amazon tracking reports "out for delivery by 8:00 pm today", then I know I will get the package two days later.

TitianGerm · 27-10-2018 11:31PM

Zimmerframe wrote: »

UPS/iparcel seem to have their own version of Prime, two day delivery..
When Amazon tracking reports "out for delivery by 8:00 pm today", then I know I will get the package two days later.

All my Primo orders bar the latest one (keyboard) have been delivered with An Post.

Discodog · 28-10-2018 09:42AM

It gets madder. I ordered a jacket which has been dispatched from the UK. The delivery date is the 7th of November. 10 days UK to Ireland ? Another item that I ordered yesterday is being delivered on Wednesday. It's totally unpredictable. Both orders from the UK & both fulfilled by Amazon.

Hilarious email from Amazon containing the following:

What I’ve now done for you is that I’ve now immediately contacted the An Post depot and put this incident to the depot managers view and sent a strong complaint and asked them to deliver the parcel as soon as possible.

They only dispatched it today so it's still in the UK

keano25 · 30-10-2018 06:28PM

Surprise surprise.. once again the two day shipping to Ireland has let me down. No item again today.

Really considering cancelling Prime now altogether.

my3cents · 30-10-2018 06:31PM

keano25 wrote: »

Surprise surprise.. once again the two day shipping to Ireland has let me down. No item again today.

Really considering cancelling Prime now altogether.

Contact them and complain you might get a couple of months free Prime.

Discodog · 30-10-2018 06:32PM

I have had increasing problems. The CS is atrocious - they used to be so good. I have an email confirming a £5 credit & another one denying it.

I just got a reply from Jeff Bezos's office

troyzer · 30-10-2018 08:29PM

muffler wrote: »

Log into their live chat or get them to call you and they will normally sort this for you.

A mate pre-ordered a game thats due for release next week and when he checked the order status it was giving an estimated deliver date of about 4 days after the game release date. So he got onto live chat and they said they would arrange with the courier to have it delivered on the release date. Result!

I just had this experience. I pre-ordered a few 4k Blu Rays which all happened to be released yesterday. For some reason, they don't offer priority delivery on un-released items leading to the bizarre situation where if you pre-order, you won't get the items until a week or two after release but if you order using priority deliver on release day, you get them quicker.

Makes absolutely no sense.

Amazon Prime Shipping

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