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FTTC showing up on eir broadband checker but not on Vodafone fibre broadband

  • 28-10-2018 5:44pm
    #1
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,873 ✭✭✭✭


    I have a friend in the village who is connected to vodafone red connect at the moment and was telling him about FTTC now available with speeds up to 100mbps (he is currently getting 11mbps down figure on a speedtest.net for his vodafone red connect ) he was pretty impressed that he could get fibre, but he is still in contract (about another 12 months he thinks) I said maybe if he stays with vodafone maybe they could swap him over to the vodafone fibre 100mbps package - could they do something like that?

    when I got home I put his landline number into https://www.eir.ie/broadband/ checker and it came back with
    "Speeds of up to 100Mb are available at your home"
    However I put his landline number into Vodafone landline checker and it said 'speeds of up to 24mbps is available at this address (ADSL is it maybe?)

    So could it be a fact that the eir broadband checker is up to date information and that Vodafone has not updated the details yet? - If it shows up as up to 100mbps on the eir site, does it go hand in hand he should be able to get up to 100mbps with Vodafone?

    Thanks,
    Tagged:


Comments

  • #2
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Andy From Sligo wrote: »
    I have a friend in the village who is connected to vodafone red connect at the moment and was telling him about FTTC now available with speeds up to 100mbps (he is currently getting 11mbps down figure on a speedtest.net for his vodafone red connect ) he was pretty impressed that he could get fibre, but he is still in contract (about another 12 months he thinks) I said maybe if he stays with vodafone maybe they could swap him over to the vodafone fibre 100mbps package - could they do something like that?

    when I got home I put his landline number into https://www.eir.ie/broadband/ checker and it came back with
    "Speeds of up to 100Mb are available at your home"
    However I put his landline number into Vodafone landline checker and it said 'speeds of up to 24mbps is available at this address (ADSL is it maybe?)

    So could it be a fact that the eir broadband checker is up to date information and that Vodafone has not updated the details yet? - If it shows up as up to 100mbps on the eir site, does it go hand in hand he should be able to get up to 100mbps with Vodafone?

    Thanks,

    It's likely that the exchange hasn't actually launched yet. Didn't open eir tell you it would be November? I'd expect eir retail may be accepting pre-orders then scheduling installations for after the RFO (ready for order) date.

    He should get similar speeds with any of the ISPs that sell the service. I am unsure if Vodafone will move him to FTTC without a fee, he'd need to clarify that with them.


  • #3
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,873 ✭✭✭✭Andy From Sligo


    Dayana Slimy Barrier wrote: »
    It's likely that the exchange hasn't actually launched yet. Didn't open eir tell you it would be November? I'd expect eir retail may be accepting pre-orders then scheduling installations for after the RFO (ready for order) date.

    He should get similar speeds with any of the ISPs that sell the service. I am unsure if Vodafone will move him to FTTC without a fee, he'd need to clarify that with them.

    Thanks there Dayana Slimy Barrier - no, it might have been airwire that said that - I havent been in touch with openeir about FTTC in the village - only FTTH to my address


  • #4
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Andy From Sligo wrote: »
    Thanks there navi - no, it might have been airwire that said that - I havent been in touch with openeir about FTTC in the village - only FTTH to my address

    You posted this.

    https://www.boards.ie/vbulletin/showpost.php?p=108442675&postcount=4672

    I take it from that response that they meant both FTTC and FTTH. If your friend is within this exchange he'll likely have to wait for it to launch.


  • #5
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,873 ✭✭✭✭Andy From Sligo


    Dayana Slimy Barrier wrote: »
    You posted this.

    https://www.boards.ie/vbulletin/showpost.php?p=108442675&postcount=4672

    I take it from that response that they meant both FTTC and FTTH. If your friend is within this exchange he'll likely have to wait for it to launch.

    ah right i forgot all about that - so the FTTC and the FTTH is run by both the same exchange/cabinet? (it very confusing)

    Also very confusing is the eir website saying "Speeds of up to 100Mb are available at your home" ... if its not physically available / live


  • #6
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Andy From Sligo wrote: »
    ah right i forgot all about that - so the FTTC and the FTTH is run by both the same exchange/cabinet? (it very confusing)

    Also very confusing is the eir website saying "Speeds of up to 100Mb are available at your home" ... if its not physically available / live

    Usually exchanges would have been FTTC enabled months or years before getting FTTH. Yours hasn't so work must be going on in parallel to get both launched.

    eir seem to accept pre-orders if an exchange is going live within a couple of weeks. As I said though installs will not be done until after the RFO date. They used always launch exchanges on Wednesdays for some reason so I'd guess the date of the RFO is 7th of November.


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  • #7
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,873 ✭✭✭✭Andy From Sligo


    thanks navi - for the info


  • #8
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    The Eir checker ignores the launch date. So even when it's still weeks to the launch, it just reports: yes ! Once the premise is listed, that is.

    Vodafone are extremely lazy updating their data. From what I've seen they currently operate of a dataset from end August. So until they get their act together to update their database, no luck for your friend anyhow.

    And the Airwire checker will tell you (on a weekly basis), if it's available, when it's proposted to be available, if you have a chance to get it or if you're just out of luck.

    At the end of the day .. if you're only focused on one provider, then checking other providers availability checks is not getting you anywhere. No matter what Eir or Airwire or anyone else reports ... that doesn't make Vodafone update their data. And as long as they don't do that, you won't be able to order the product from them. Full stop.

    /M


  • #9
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Oh ..

    and then there's the issue, that Vodafone actually is very reluctant to upgrade you, unless you pay them more, while in contract.

    /M


  • #10
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,873 ✭✭✭✭Andy From Sligo


    I was like saying to him , I reckon what they will want you to do is cancel your existing Vodafone Red connect first (and hell knows how much that would cost seeing as you are still in contract!) and then sign up as a new user to Vodafone fibre package

    either way I have made myself look an idiot now because I said to him that I checked the eir website and that he can get fibre now... I shall have to tell him tomorrow that its just showing up that its available to order on the eir site but not live at the moment (or until a couple of weeks)


  • #11
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Patience is a virtue. At least there is progress. That's better than no progress.

    /M


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  • #12
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,873 ✭✭✭✭Andy From Sligo


    maybe at the start of November or a couple of weeks from now- I will sit down and laugh at all this ... maybe :)

    if i ever have some grandchildren and they tell me they are having problem ordering their 10gbps FTTH connection I can tell them about the time when I was waiting to get my 150mbps connection to my home and how long we had to wait for the villages FTTC to become live :)


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