Suspicious Activity (not really) email received

chonix · 2018-10-24 17:22:59

Hello, I've received an email detecting "suspicious activity" on a transaction. Turns out is the billing for my Netflix Account. I've replied to the e-mail with the stated information. And still can't use my card to pay Netflix. And seems my card is blocked.... Can you guys help me? Thanks in advance

24-10-2018 06:22PM

#1

chonix

Registered Users, Registered Users 2 Posts: 504 ✭✭✭

Join Date: September 2016

Posts: 455

Hello, I've received an email detecting "suspicious activity" on a transaction.
Turns out is the billing for my Netflix Account.

I've replied to the e-mail with the stated information. And still can't use my card to pay Netflix. And seems my card is blocked....

Can you guys help me?
Thanks in advance

0

Comments

#2 24-10-2018 11:32PM

chonix

Registered Users, Registered Users 2 Posts: 504 ✭✭✭

Join Date: September 2016

Posts: 455

Issue solved. You can close the thread. Just called the customer line.

0
#3 25-10-2018 09:34AM

Bank of Ireland: Lorna

Closed Accounts Posts: 423 ✭✭

Join Date: July 2018

Posts: 418

Hi chonix,

Thank you for keeping us updated.

If you have any other queries, give us a shout.

Thanks,

Lorna

0