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Moved house, closed accounts, need to set up new account on same e-mail and I can't

  • 23-10-2018 12:31PM
    #1
    Registered Users, Registered Users 2 Posts: 504 ✭✭✭


    Hi all,

    I've moved house from ground floor to first floor.
    New tenant on ground floor called to close my account / change it to his name.
    Landlord ringed Electric Ireland (you guys) to create an account to my name.
    Papers arrived yesterday, but CAN'T use same e-mail account as previous account is closed and tied to my Debit Card.
    Need to resolve my situation and I don't want any energy cuts nor being in debt with the electricity company. Using another e-mail address is not an option.

    Can you help me set up my NEW electricity meter into the existing account?
    Thanks


Comments

  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi chonix,

    Thank you for choosing Electric Ireland.

    If you private message us the two relevant Electric Ireland account numbers, stating that you are/were the account-holder and confirming your new address, previous address and date of birth, we will assist you as soon as possible.

    Thanks again,
    Una


  • Registered Users, Registered Users 2 Posts: 504 ✭✭✭chonix


    Hi chonix,

    Thank you for choosing Electric Ireland.

    If you private message us the two relevant Electric Ireland account numbers, stating that you are/were the account-holder and confirming your new address, previous address and date of birth, we will assist you as soon as possible.

    Thanks again,
    Una
    Thanks Una. Just sent a PM with the relevant information.


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