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@ eir reps - FUP and caps

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Comments

  • #272
    FourFourRED
    Registered Users, Registered Users 2 Posts: 10,368 ✭✭✭✭FourFourRED


    Sour Lemonz wrote: »
    You are already posting on Social Media :pac::pac::pac:

    Also making "demands" wont get you a response, you are not in position to demand anything, perhaps being polite and PMing the reps they may give you answer you require. :rolleyes:

    Go suck on a lemon son!

    EDIT: Thanks to Kyle (Eir Rep) who PM’d me. Restart of the router and my Mac solved the issue.


  • #273
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    FourFourFM wrote: »
    Sour Lemonz wrote: »
    You are already posting on Social Media :pac::pac::pac:

    Also making "demands" wont get you a response, you are not in position to demand anything, perhaps being polite and PMing the reps they may give you answer you require. :rolleyes:

    Go suck on a lemon son!

    EDIT: Thanks to Kyle (Eir Rep) who PM’d me. Restart of the router and my Mac solved the issue.
    More than welcome FourFourFM

    -Kyle


  • #274
    Dcully
    Moderators, Computer Games Moderators Posts: 14,803 Mod ✭✭✭✭Dcully


    I would also like to commend eir: Kyle , he PMed me directly looking for clarification about my issue.
    When i informed him of thew scenario he got back to me very promply to confirm i have the FUP removed from my account.

    Fair play to him, he seems to be really shaking up this board.

    I never have anything positive to say about eir but kudos where its due Kyle.


  • #275
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Dcully wrote: »
    I would also like to commend eir: Kyle , he PMed me directly looking for clarification about my issue.
    When i informed him of thew scenario he got back to me very promply to confirm i have the FUP removed from my account.

    Fair play to him, he seems to be really shaking up this board.

    I never have anything positive to say about eir but kudos where its due Kyle.
    Thank you so much Dcully

    Really appreciate it

    -Kyle


  • #276
    danny004
    Registered Users, Registered Users 2 Posts: 274 ✭✭danny004


    Well done Eir on the fast response time to thank people for thanking you shows at least the thread is still being read ,Now maybe if we could bring the thread back on point on some definitive guidance ,clarification and confirmation once instigated on how the rest of us on mass can remove the FUP.

    My circumstance is Im on the most expensive FTTC package with an additional mobile phone package six months into an 18 month contract and this is after completing a previous contract. 

    I dont want  Eir TV which is a significantly lesser product than Sky TV. So whats left for me to upgrade to so as to trigger the removal of the FUP


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  • #277
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    danny004 wrote: »
    Well done Eir on the fast response time to thank people for thanking you shows at least the thread is still being read ,Now maybe if we could bring the thread back on point on some definitive guidance ,clarification and confirmation once instigated on how the rest of us on mass can remove the FUP.

    My circumstance is Im on the most expensive FTTC package with an additional mobile phone package six months into an 18 month contract and this is after completing a previous contract. 

    I dont want  Eir TV which is a significantly lesser product than Sky TV. So whats left for me to upgrade to so as to trigger the removal of the FUP
    Also thanks to eir Sarah for sorting my fup problem.


  • #278
    Buttros
    Registered Users, Registered Users 2 Posts: 355 ✭✭Buttros


    Just rang there. A long (30 mins +) wait but once i got speaking to someone it was all very straight forward, quick and easy. 

    And to Echo some of the comments above. Thanks to Tracey for helping me out with the issues from last month. 

    Now i can download that update to Halo MCC :)


  • #279
    alanhiggyno1
    Registered Users, Registered Users 2 Posts: 1,499 ✭✭✭alanhiggyno1


    Buttros wrote: »
    Just rang there. A long (30 mins +) wait but once i got speaking to someone it was all very straight forward, quick and easy. 

    And to Echo some of the comments above. Thanks to Tracey for helping me out with the issues from last month. 

    Now i can download that update to Halo MCC :)

    Haha I was the same with a big ps4 update at start or month and now a huge 55gb call of duty update b4 u play it


  • #280
    Icyseanfitz
    Registered Users, Registered Users 2 Posts: 7,539 ✭✭✭Icyseanfitz


    FUP is driving our house nuts on eirs quickest 1000mbs package, can i get it removed? 


  • #281
    pmce4
    Registered Users, Registered Users 2 Posts: 409 ✭✭pmce4


    All this talk about the CAP being removed or not has me paranoid to the point where I will have to ask a rep to verify my cap has been removed.....

    PM on the way :-)


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