Display and print sepa banking transaction

Gianpier · 06-10-2018 09:17AM #1

Hi, I have a problem to display my receipt about sepa banking transaction. I can't display neither full details about my transactions. I must print it to send receipt to confirm the payment. Help please.

Bank of Ireland: Jennifer · 06-10-2018 10:45AM

Gianpier wrote: »

Hi, I have a problem to display my receipt about sepa banking transaction. I can't display neither full details about my transactions. I must print it to send receipt to confirm the payment. Help please.

Hi Gianpier,

Thanks for getting in touch with us today. You can request a Proof of Payment to be sent to you by logging into your account through a Pc/Laptop, Select Service Desk from the Left hand navigation bar and select the option to ‘Ask a Question’ and one of our advisors will be more than happy to look into this for you. A proof of payment will then be sent to your Inbox and you can then print it if required.

Thanks Jen

Gianpier · 07-10-2018 06:08PM

Thanks, but I think it's absurd I can't see and manage properly my account. I'm using an online system to go fast and finally I've to wait somebody answer me during a work day!

Bank of Ireland: Jennifer wrote: »

Hi Gianpier,

Thanks for getting in touch with us today. You can request a Proof of Payment to be sent to you by logging into your account through a Pc/Laptop, Select Service Desk from the Left hand navigation bar and select the option to ‘Ask a Question’ and one of our advisors will be more than happy to look into this for you. A proof of payment will then be sent to your Inbox and you can then print it if required.

Thanks Jen

Bank of Ireland: Lorna · 08-10-2018 10:58AM

Hi Gianpier,

Thank you for getting back to us.
We will absolutely take your feedback on board.
Apologies if this has caused you any inconvenience.

Thanks,

Lorna

Display and print sepa banking transaction

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