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Ordered a new sim earlier and then recieved an email stating I had entered into a new

  • 09-04-2018 09:17PM
    #1
    Tangatagamadda Chaddabinga Bonga Bungo
    Registered Users, Registered Users 2 Posts: 3,009 ✭✭✭


    Hi Eir,

    I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

    I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

    Kind regards.


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Tangatagamadda Chaddabinga Bonga Bungo wrote: »
    Hi Eir,

    I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

    I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

    Kind regards.
    Hi Tangatagamadda Chaddabinga Bonga Bungo,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    Tangatagamadda Chaddabinga Bonga Bungo
    Registered Users, Registered Users 2 Posts: 3,009 ✭✭✭Tangatagamadda Chaddabinga Bonga Bungo


    eir: Thomas wrote: »
    Tangatagamadda Chaddabinga Bonga Bungo wrote: »
    Hi Eir,

    I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

    I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

    Kind regards.
    Hi Tangatagamadda Chaddabinga Bonga Bungo,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Thanks. PM sent.


  • #4
    Odyssey 2005
    Registered Users, Registered Users 2 Posts: 21,051 ✭✭✭✭Odyssey 2005


    .


  • #5
    R.F.
    Registered Users, Registered Users 2 Posts: 585 ✭✭✭R.F.


    would appear I wasnt the only one to get upgraded to 18 month contract


  • #6
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Tangatagamadda Chaddabinga Bonga Bungo wrote: »
    eir: Thomas wrote: »
    Tangatagamadda Chaddabinga Bonga Bungo wrote: »
    Hi Eir,

    I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

    I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

    Kind regards.
    Hi Tangatagamadda Chaddabinga Bonga Bungo,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Thanks. PM sent.
    I have responded to your PM.

    Thanks

    Thomas


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  • #7
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    R.F. wrote: »
    would appear I wasnt the only one to get upgraded to 18 month contract
    Hi R.F, 

    I can see Thomas has responded to you on another thread in relation to this. 

    Thanks 

    Tracey 


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