Anyone else having problems with Three data?

crustybla · 31-03-2018 09:59PM #1

So I switched from iD to Three today. Took hours to get my number ported over but 9 hours and 3 online chats with Three later I still have no data. Has anyone any idea what the problem might be? I have switched phone on/off and inserted/removed sim to no avail.
This may be the shortest I've ever been with a mobile provider the way this is going. I miss iD!:(

ED E · 01-04-2018 12:52AM

Configure the correct APN?

Bogwoppit · 01-04-2018 12:56AM

Wife moved to 3 a couple of weeks ago, only got data today after many many calls.

crustybla · 01-04-2018 02:31PM

Thanks for the replies guys. Yet another phone call this morning and the guy said he would email me instructions to follow, he mentioned APN. There's nothing on my screen where that stuff is so it could be that. That was at 10 this morning and I haven't received email yet.

biebiebie · 01-04-2018 02:54PM

Try these APN settings in the meantime.

http://ask3.three.ie/SRVS/CGI-BIN/WEBISAPI.DLL/,/?Command=New,Kb=ROIWebportal,Ts=ROIWeb,T=CaseDoc,varset_CatID=1868,Case=obj(10003)

crustybla · 01-04-2018 03:12PM

Biebiebie ohmygod thank you! It worked!!

Three, take note! This wonderful person has managed to solve your problem for you in under 5 minutes! It's a pity your employees haven't a clue. Biebiebie has saved you a customer (for now). Please pm them with some credit or something, it's the least you can do.

Thanks again Biebiebie.x

biebiebie · 01-04-2018 03:58PM

Excellent!
Happy to be of assistance

(And I don't work for Three)

Anyone else having problems with Three data?

Comments