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Leisure Cookmaster after sales support

  • 27-03-2018 09:31AM
    #1
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    Closed Accounts Posts: 9,048 ✭✭✭


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Comments

  • #2
    mittimitti
    Registered Users, Registered Users 2 Posts: 118 ✭✭mittimitti


    did you buy it in Ireland
    You are covered under sale of goods act and can go the small claims court road if the company that sold it to you wont help


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  • #4
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Is the retailer in Ireland, as your contract is with them?


  • #5
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  • #6
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    It has always been the retailer that you go back to with out of warranty issues. I've had many domestic appliances repaired over the year (some free, others paid for) and it has always been a repairman arranged by the retailer.


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  • #7
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  • #8
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Consumer law covers the contract between the purchaser and the retailer. Unfortunately, it doesn't really cover the relationship between the purchaser and the manufacturer.

    I think that would have to be covered off under some other aspect of law. Probably worth a discussion in the Legal Discussion forum to explore what options exist between you and the manufacturer.


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