Weather disruption with Annual Leap Card

vg88 · 03-03-2018 6:46pm #1

Hello,

I was wondering if anyone knows if you can claim back off Dublin Bus for their annual leap card for the days that service was suspended for the weather?

Is it only for strikes?

rebel456 · 03-03-2018 6:49pm

moloner4 wrote: »

Hello,

I was wondering if anyone knows if you can claim back off Dublin Bus for their annual leap card for the days that service was suspended for the weather?

Is it only for strikes?

Did you have to use alternative transportation to get to work?

cython · 03-03-2018 7:03pm

rebel456 wrote: »

Did you have to use alternative transportation to get to work?

That's neither here nor there really. There's nothing to say an annual ticket is used exclusively for work purposes, even if the likelihood is that this is the case. Rather the issue is that the OP paid to have access to/use of a service that subsequently was not available.

As to the question of whether there will be refunds, I don't know, OP. Ophelia was the nearest similar event we had lately, but even then DB only withdrew services for part of the day, and had no full days without service, as I recall? Luas had a day with no service due to damage at their control centre, but don't know if they issued any refunds either. Might be worth a question to the DB twitter account or something if you're on there?

Jamie2k9 · 03-03-2018 7:06pm

Under a Red Alert you have no hope of a refund, transport operators didn't have a choice about service suspension. You could possible get something for the early/late suspensions outside of 16.00 Thursday-09.00 Today but I think you will be wasting your time even looking for it.

Strikes are within the control of Dublin Bus hence the refunds.

bucketybuck · 03-03-2018 7:09pm

Its really hard not to type something incredibly snarky here.

vg88 · 03-03-2018 7:18pm

Tweeted them as suggested and got told no.

So in one word answer: no

Doesn't really bother be but glad to know

Stephen15 · 03-03-2018 8:04pm

Jamie2k9 wrote: »

Under a Red Alert you have no hope of a refund, transport operators didn't have a choice about service suspension. You could possible get something for the early/late suspensions outside of 16.00 Thursday-09.00 Today but I think you will be wasting your time even looking for it.

Strikes are within the control of Dublin Bus hence the refunds.

It shouldn't matter the op paid for a service which he/she did not receive. DB are a transport operator just like airlines you should be entiled if the service you have is not provided surely, if your flight was cancelled you'd be refunded or rebooked why should DB be any different.

bebeman · 03-03-2018 9:30pm

Stephen15 wrote: »

if your flight was cancelled you'd be refunded or rebooked why should DB be any different.

It is no different, he will be "rebooked" on the first bus that comes along

h2005 · 03-03-2018 9:32pm

How much would the claim be worth if it was to succeed?

Stephen15 · 03-03-2018 9:35pm

bebeman wrote: »

It is no different, he will be "rebooked" on the first bus that comes along

If reebooking isin't an option which it obviously isin't as city buses do not have reservations obviously then the OP should be entitled to a refund IMO.

fly_agaric · 03-03-2018 10:18pm

Dublin bus wasn't running...
I had to use my personal wormhole (instead of my annual travel pass) to get across the city to an urgent appointment during the snowstorm + was expecting a refund:(

Losty Dublin · 03-03-2018 10:34pm

h2005 wrote: »

How much would the claim be worth if it was to succeed?

Divide your annual pass price by 365, then multiply that figure for each day missed, in this case two days. Not a lot all told but I guess that there is a principle involved here.

goingnowhere · 04-03-2018 10:34am

Dublin Bus no

However for Irish Rail yes, EC1371/2007 puts the onus on the railway undertaking to compensate passengers 'Force Majeure' does not apply

Railway Blame Third Party

EU courts have ruled that the classic 'Force Majeure' (beyond/outside our control) excuse is not acceptable and that the railway undertaking is wholly responsible. The passenger is entitled to compensation regardless of the cause of the delay Opinion Of Advocate General. http://curia.europa.eu/juris/document/document.jsf?text=&docid=135004&pageIndex=0&doclang=EN&mode=req&dir=&occ=first&part=1&cid=672652

http://www.railusers.ie/passenger_info/ec1371.php

GerardKeating · 04-03-2018 11:21am

goingnowhere wrote: »

Dublin Bus no

However for Irish Rail yes, EC1371/2007 puts the onus on the railway undertaking to compensate passengers 'Force Majeure' does not apply

http://www.railusers.ie/passenger_info/ec1371.php

But if most/everything was closed on the friday, there was nowhere to travel to, and maybe no joureny to be compensated for?

howiya · 04-03-2018 11:23am

GerardKeating wrote: »

But if most/everything was closed on the friday, there was nowhere to travel to, and maybe no joureny to be compensated for?

Plenty of people were working on Friday

bucketybuck · 04-03-2018 11:31am

Losty Dublin wrote: »

Divide you annual pass price by 365, then multiply that figure for each day missed, in this case two days. Not a lot all told but I guess that there is a principle involved here.

So, €1340/365=€3.67

I wonder what the principle is in chasing €3.67 because Dublin bus had to stop running under a red alert weather warning?

Collie D · 04-03-2018 11:48am

It was €5.50 a day for the strikes in 2016.

Addle · 04-03-2018 11:56am

Would you have to declare the refund for tax purposes as the original payment was tax deductible?
Just on principle...

rebel456 · 05-03-2018 7:40pm

cython wrote: »

That's neither here nor there really. There's nothing to say an annual ticket is used exclusively for work purposes, even if the likelihood is that this is the case. Rather the issue is that the OP paid to have access to/use of a service that subsequently was not available.

As to the question of whether there will be refunds, I don't know, OP. Ophelia was the nearest similar event we had lately, but even then DB only withdrew services for part of the day, and had no full days without service, as I recall? Luas had a day with no service due to damage at their control centre, but don't know if they issued any refunds either. Might be worth a question to the DB twitter account or something if you're on there?

It is actually 'here and there'. As subsequent posters have also stated, was there an alternative journey cost for working on Friday needing to be compensated for?

Dublin Bus services were cancelled outside of the control of Dublin Bus - different to strike action which is deemed a fault of the company. As with an airline you will be rebooked for next available service, in the OP's case a bus the following day when services resume.

cython · 05-03-2018 7:46pm

rebel456 wrote: »

It is actually 'here and there'. As subsequent posters have also stated, was there an alternative journey cost for working on Friday needing to be compensated for?

Dublin Bus services were cancelled outside of the control of Dublin Bus - different to strike action which is deemed a fault of the company. As with an airline you will be rebooked for next available service, in the OP's case a bus the following day when services resume.

Nothing to do with work though, is it? There are any number of alternative journeys that a season ticket holder might have used their ticket for that day, not just travel to and from work. And while I accept the distinction between the weather influence vs a strike, that stands on its own, and it's specious reasoning to bring alternative journey cost into it.

L1011 · 06-03-2018 9:10am

Addle wrote: »

Would you have to declare the refund for tax purposes as the original payment was tax deductible?
Just on principle...

After the strikes a few years ago it seemed revenue worked out an agreement with the providers on that. Notionally the Irish Rail strike refunds were travel vouchers but you got cash for them

ongarboy · 06-03-2018 10:48pm

There is principle and just being....well...miserly! When I think of all the volunteers who demonstrated such community spirit this last week, who shoveled and cleared common area snow for hours, made hot dinners for vulnerable neighbours, maybe used petrol to visit someone on their own, donated coal or logs, gave up their days or nights to encourage homeless people to come indoors...and then to think someone would be petty enough to claim the price of 2 cups of coffee from this calamitous event....well, I'm sorry but principles, my arse!!

OP, do let us know what you plan to spend your windfall on!!

Spanish Eyes · 07-03-2018 8:00pm

Do you claim a refund for the time you are on holliers and cannot use your Annual Leap Card, and for Christmas Day and Stephen's Day (rail)?

You should try it.:pac:

Fred Swanson · 07-03-2018 8:30pm

This post has been deleted.

bucketybuck · 07-03-2018 8:38pm

Fred Swanson wrote: »

This post has been deleted.

Because its petty to go looking for €3.67 refund on an annual pass simply because a red weather warning prevented buses from running?

Stephen15 · 07-03-2018 10:16pm

bucketybuck wrote: »

Because its petty to go looking for €3.67 refund on an annual pass simply because a red weather warning prevented buses from running?

€3.67 could mean a lot for someone on zero hours who wasn't paid for the snow days.

bucketybuck · 07-03-2018 10:44pm

Stephen15 wrote: »

€3.67 could mean a lot for someone on zero hours who wasn't paid for the snow days.

Sure. The difference between life and death even.

Fred Swanson · 07-03-2018 10:52pm

This post has been deleted.

bucketybuck · 07-03-2018 11:31pm

Fred Swanson wrote: »

This post has been deleted.

You don't need to be in the grip of a celtic tiger boom to have some perspective on chasing a €3.67 refund from a €1340 annual travel pass when the reason for the loss was a red alert weather warning putting all buses off the road.

So go ahead, be sanctimonious and pretend that the starving kids in Africa wouldn't have turned their nose up at €3.67 and that it is extravagantly wasteful not to demand a refund for the serious loss incurred. While you're doing that I'll continue to think this is all a bit petty.

vg88 · 08-03-2018 12:04am

ongarboy wrote: »

There is principle and just being....well...miserly! When I think of all the volunteers who demonstrated such community spirit this last week, who shoveled and cleared common area snow for hours, made hot dinners for vulnerable neighbours, maybe used petrol to visit someone on their own, donated coal or logs, gave up their days or nights to encourage homeless people to come indoors...and then to think someone would be petty enough to claim the price of 2 cups of coffee from this calamitous event....well, I'm sorry but principles, my arse!!

OP, do let us know what you plan to spend your windfall on!!

All it was a question, not a demand. BTW i would have donated it to the Irish Cancer Society, a cause that I donate platelets monthly to.

Dravokivich · 08-03-2018 12:15pm

Stephen15 wrote: »

€3.67 could mean a lot for someone on zero hours who wasn't paid for the snow days.

They wouldn't be on taxsaver either.

Weather disruption with Annual Leap Card

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