Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

Problems Paying Eir Mobile Bill

  • 06-02-2018 04:34PM
    #1
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭


    I recently ported back to Vodafone and have a bill I need to pay but not for love nor money will the IVR give me options to pay my bill because I'm no longer a customer nor will it allow me proceed to speak to an agent. Can you please provide a direct phone number (international format+3531XXXXX) so I can pay my final bill. I haven't the patience for 1901 or 1905 anymore and likely wont work from abroad when I go tomorrow.

    Thanks


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Ah-Watch wrote: »
    I recently ported back to Vodafone and have a bill I need to pay but not for love nor money will the IVR give me options to pay my bill because I'm no longer a customer nor will it allow me proceed to speak to an agent. Can you please provide a direct phone number (international format+3531XXXXX) so I can pay my final bill. I haven't the patience for 1901 or 1905 anymore and likely wont work from abroad when I go tomorrow.

    Thanks
    Hi Ah-Watch,

    If its a case where your account is terminated the IVR system will no longer recognise your mobile number or account number, I would recommend calling 1800 503 303. They can organise to take payment.

    I'm sorry for any inconvenience caused.

    Thanks

    Thomas


  • #3
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭Ah-Watch


    eir: Thomas wrote: »
    Hi Ah-Watch,

    If its a case where your account is terminated the IVR system will no longer recognise your mobile number or account number, I would recommend calling 1800 503 303. They can organise to take payment.

    I'm sorry for any inconvenience caused.

    Thanks

    Thomas

    I’m now out of the country which is why I asked for the international number. I can not dial 1800 from here. Can you please get me a number which can be dialed from abroad.

    Thanks


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Ah-Watch wrote: »
    eir: Thomas wrote: »
    Hi Ah-Watch,

    If its a case where your account is terminated the IVR system will no longer recognise your mobile number or account number, I would recommend calling 1800 503 303. They can organise to take payment.

    I'm sorry for any inconvenience caused.

    Thanks

    Thomas

    I’m now out of the country which is why I asked for the international number. I can not dial 1800 from here.  Can you please get me a number which can be dialed from abroad.

    Thanks
    Our international customer care number is +353 1 430 7085.

    Thanks

    Thomas


Advertisement