Warranty Ran Out

parishsavings · 25-12-2017 02:16PM #1

Hi, I bought a car with a 6 month warranty which had 70K miles, 6 years old.

I now have it 9 months and a number of problems have shown up, one of these problems is that 2 injectors have gone. Now, to my mind, injectors would not give up overnight, they would wear out over time.
What would be my rights in this scenario given that the car is out of warranty but only by few months, and injectors have given up very prematurely given the age and mileage? There are also problems with the steering, again not a normal wear and tear issue.

Fighting Tao · 25-12-2017 02:21PM

parishsavings wrote: »

Hi, I bought a car with a 6 month warranty which had 70K miles, 6 years old.

I now have it 9 months and a number of problems have shown up, one of these problems is that 2 injectors have gone. Now, to my mind, injectors would not give up overnight, they would wear out over time.
What would be my rights in this scenario given that the car is out of warranty but only by few months, and injectors have given up very prematurely given the age and mileage? There are also problems with the steering, again not a normal wear and tear issue.

No rights. The warranty is up. Simple as that.

parishsavings · 25-12-2017 02:28PM

Fighting Tao wrote: »

No rights. The warranty is up. Simple as that.

Surely the car is not fit for its purpose under the sale of goods and supply of services act 1980?

Toyotafanboi · 25-12-2017 02:28PM

Fighting Tao wrote: »

No rights. The warranty is up. Simple as that.

That it exactly, as unfortunate as it is for the OP.

The car was bought as a used car and as such you have to appreciate that the car isn't new and will have wear/ aging proportionate to it's 6 years, 70k kms useage. The warranty was for a fixed period and the faults occurred outside it.

bucketybuck · 25-12-2017 02:28PM

parishsavings wrote: »

Now, to my mind, injectors would not give up overnight, they would wear out over time.

No, actually. If the injectors had been faulty back in the warranty period then there would have been evidence of that long before now. They are a vital component of a fuel injection system and if they are faulting then you will have all the subsequent issues such as loss of power, misfire or even just warnings on the dash. The same issues you have probably had recently in fact.

Its physically possible there could be faults in the injection system since sale but its very unlikely in your case.

What is the fault with the steering, which is another component that you notice problems with pretty quickly?

Del2005 · 25-12-2017 02:28PM

Fighting Tao wrote: »

No rights. The warranty is up. Simple as that.

Sale of goods and supply of services act would disagree.

martinr5232 · 25-12-2017 02:32PM

They didnt just give up they are six years old with 70 miles and god knows how much bad diesel gone through them. Or maybe its an electrical fault either way your warranty is up three months. Even if you bought the car brand new and it was out three months chances are you wouldnt get warranty of any kind.

bucketybuck · 25-12-2017 02:32PM

parishsavings wrote: »

Surely the car is not fit for its purpose under the sale of goods and supply of services act 1980?

Del2005 wrote: »

Sale of goods and supply of services act would disagree.

The good old "sale of goods act". Such a shame its no use in any of these situations.

parishsavings · 25-12-2017 02:33PM

Power Steering is being lost intermittently.
I would consider these items as faults, not normal wear and tear, the car is low mileage for its age

mickdw · 25-12-2017 02:49PM

parishsavings wrote: »

Power Steering is being lost intermittently.
I would consider these items as faults, not normal wear and tear, the car is low mileage for its age

If there were such faults that were wear and tear you should have noticed these within the warranty period and addressed them.
Given that you dont report any issues at that stage, you have no comeback.
Best to forget about warranty as the stress of fighting a losing battle is not worth it.
If you give car details here including engine etc you might get advice re common issues and best fix.
Any idea that the mileage is legit?
That would be one avenue of comeback if it was found not to be.

parishsavings · 25-12-2017 02:54PM

If I have no comeback, then what is the purpose in buying from a reputable garage?!
I am already stressed!

Gorgeousgeorge · 25-12-2017 02:55PM

Sorry to say you have no comeback. For What you will argue the dealer will have a counter argument.

You are out of your warranty. What car is it

James Bond Junior · 25-12-2017 02:58PM

What kind of car is it? It may be a model where these faults are common and someone may be able to steer you in the right direction.

martinr5232 · 25-12-2017 02:58PM

parishsavings wrote:

If I have no comeback, then what is the purpose in buying from a reputable garage?! I am already stressed!

How long would you expect your vehicle to be covered ??

Toyotafanboi · 25-12-2017 03:00PM

parishsavings wrote: »

If I have no comeback, then what is the purpose in buying from a reputable garage?!
I am already stressed!

You buy it based on the deal at hand.

The deal included 6 months warranty, which is now up. If the faults occurred in the warranty, they would have fixed them.

Should the warranty be indefinite on a used car? Or at what point do you think it would be reasonable to stop chasing the dealer baring in mind the warranty terms were agreed at the time of sale?

Seth Brundle · 25-12-2017 03:02PM

What did the dealer say when you reported these issues within the warranty period?

bazz26 · 25-12-2017 03:03PM

parishsavings wrote: »

If I have no comeback, then what is the purpose in buying from a reputable garage?!
I am already stressed!

You did in that you got a warranty with the car when you bought the car, it has now expired. Why bother putting limitations on warranties if the expectancy is for a dealer to cover fixing everything that breaks on a car for the rest of its life?

Del2005 · 25-12-2017 03:08PM

bucketybuck wrote: »

The good old "sale of goods act". Such a shame its no use in any of these situations.

Buying 2nd hand cars has the same protection as buying new and if you read a warranty it's in addition to your consumer rights. A car should last more than 9 months without developing issues.

http://www.citizensinformation.ie/en/consumer_affairs/motoring/advice_on_buying_a_used_car_in_ireland.html

OP plenty of people have got repairs and even returned cars using the sale of goods act. Make sure to read the legislation

http://www.irishstatutebook.ie/eli/1980/act/16/enacted/en/html

parishsavings · 25-12-2017 03:11PM

Toyotafanboi wrote: »

You buy it based on the deal at hand.

The deal included 6 months warranty, which is now up. If the faults occurred in the warranty, they would have fixed them.

Should the warranty be indefinite on a used car? Or at what point do you think it would be reasonable to stop chasing the dealer baring in mind the warranty terms were agreed at the time of sale?

Given the nature of the problems, the low mileage and I only have it 9 months, I would expect some assistance from the dealer, I haven't spoken with the dealer yet as they are closed for Christmas

parishsavings · 25-12-2017 03:11PM

Toyotafanboi wrote: »

You buy it based on the deal at hand.

The deal included 6 months warranty, which is now up. If the faults occurred in the warranty, they would have fixed them.

Should the warranty be indefinite on a used car? Or at what point do you think it would be reasonable to stop chasing the dealer baring in mind the warranty terms were agreed at the time of sale?

Given the nature of the problems, the low mileage and I only have it 9 months, I would expect some assistance from the dealer, I haven't spoken with the dealer yet as they are closed for Christmas

bazz26 · 25-12-2017 03:20PM

OP, there is a big difference between a dealer offering goodwill in contributing towards fixing the issues and what seems to be your earlier expectation that they should fix the issues at their expense.

I have a genuine question. Why would dealers or any manufacturers really go to the bother of offering warranties on second hand goods if they are bound by the sale of goods act to fix them at any age and/or even outside of any additional warranty period offered?

Toyotafanboi · 25-12-2017 03:21PM

parishsavings wrote: »

Given the nature of the problems, the low mileage and I only have it 9 months, I would expect some assistance from the dealer, I haven't spoken with the dealer yet as they are closed for Christmas

A dumb priest never got a parish. You can ask for sure but any potential goodwill is completely at their discretion, go in with the mindset that you have no entitlement. You will catch more flies with honey, as they say.

parishsavings · 25-12-2017 03:22PM

bazz26 wrote: »

OP, there is a big difference between a dealer offering goodwill in contributing towards fixing the issues and what seems to be your earlier expectation that they should fix the issues at their expense.

I have a genuine question. Why would dealers or any manufacturers really go to the bother of offering warranties on second hand goods if they are bound by the sale of goods act to fix them at any age and/or even outside of any additional warranty period offered?

I wouldn't say they should fix them at any age, but the car should be fit for its purpose, and I would think you would agree a car should go for longer than 9 months, so I hope you can see where I am coming from

boardsuser1 · 25-12-2017 03:23PM

Can you seek an extended warranty from the garage of purchase for a fee?

I have 5 months warranty left but have only done 5000 kms, long story, can't imagine it developing problems in the time frame left.

I've only driven it an average of once every 6 weeks since September.

parishsavings · 25-12-2017 03:25PM

The option to purchase an extended warranty would be a great thing, anything thanks for the advice, I will report back and let everyone know how I got on!

Del2005 · 25-12-2017 03:27PM

bazz26 wrote: »

I have a genuine question. Why would dealers or any manufacturers really go to the bother of offering warranties on second hand goods if they are bound by the sale of goods act to fix them at any age and/or even outside of any additional warranty period offered?

Because they are hoping that people will think that they have no other option when it expires but to pay, fortunately our government actually did one thing good which is making our consumer protection laws so good that a warranty in this country is not really necessary. All the warranty does is make it a little easier to get issues resolved.

OP if you want non biased information on your rights ask in the consumer issues forum.

https://touch.boards.ie/forum/580

bazz26 · 25-12-2017 03:29PM

But it was fit for purpose at the time of purchase and for 9 months afterwards including the 6 month warranty period.

Going by that logic if I bought a second hand car from a dealer 10 years ago, it's now 15 years old and the engine has died on me last week. Should the dealer I bought it off of 10 years ago be obliged to replace the engine because it is no longer fit for purpose now? Dealers would be out of business if they had to be liable for a every car they ever sold for the rest of its life.

parishsavings · 25-12-2017 03:29PM

Del2005 wrote: »

Because they are hoping that people will think that they have no other option when it expires but to pay, fortunately our government actually did one thing good which is making our consumer protection laws so good that a warranty in this country is not really necessary. All the warranty does is make it a little easier to get issues resolved.

OP if you want non biased information on your rights ask in the consumer issues forum.

https://touch.boards.ie/forum/580

Thanks Del, but I probably can't repost the same query elsewhere or moderators will delete it!

parishsavings · 25-12-2017 03:31PM

bazz26 wrote: »

But it was fit for purpose at the time of purchase and for 9 months afterwards including the 6 month warranty period.

Going by that logic if I bought a second hand car from a dealer 10 years ago, it's now 15 years old and the engine has died on me last week. Should the dealer I bought it off of 10 years ago be obliged to replace the engine because it is no longer fit for purpose now? Dealers would be out of business if they had to be liable for a every car they ever sold for the rest of its life.

That is a different timeframe, 15 years is a long time, unless it is a Toyota!!!
Dealers never go out of business because someone like myself struggling to get by has to pay up!

bazz26 · 25-12-2017 03:34PM

Del2005 wrote: »

Because they are hoping that people will think that they have no other option when it expires but to pay, fortunately our government actually did one thing good which is making our consumer protection laws so good that a warranty in this country is not really necessary. All the warranty does is make it a little easier to get issues resolved.

OP if you want non biased information on your rights ask in the consumer issues forum.

https://touch.boards.ie/forum/580

I find it very hard to believe that it is a simple open and close case to be honest. You would think that all it would take is a few successful instances for word to travel and people cop on to such legislation.

porsche boy · 25-12-2017 03:38PM

parishsavings wrote:

... Dealers never go out of business because someone like myself struggling to get by has to pay up!

Yes they do! Dozens if not hundreds went to the wall during the recession.
Either way go have a chat with the garage but I'd say you wont get far.

Warranty Ran Out

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