Texting on wifi calling isn't working properly

Gtapo · 08-11-2017 02:55PM #1

Hi when i have eir wifi call switched on when i send text messages on my iPhone while eir wifi call is switched on they message gets to the person but it says on my phone that it is undelivered but it works fine when eir wifi calling is switched off. Thanks

eir: Adam · 09-11-2017 05:46PM

Gtapo wrote: »

Hi when i have eir wifi call switched on when i send text messages on my iPhone while eir wifi call is switched on they message gets to the person but it says on my phone that it is undelivered but it works fine when eir wifi calling is switched off. Thanks

Hi Gtapo,

Thanks for getting back in touch. Can you try doing a location update on your phone by putting it in flight mode for 10 minutes then restarting it please? After you do this can you check if this issue persists, please?

- Adam

Gtapo · 09-11-2017 05:49PM

I tried that and it still doesn't work. Thanks

eir: Adam wrote: »

Hi Gtapo,

Thanks for getting back in touch. Can you try doing a location update on your phone by putting it in flight mode for 10 minutes then restarting it please? After you do this can you check if this issue persists, please?

- Adam

Gtapo · 10-11-2017 04:41PM

How can it be fixed.Thanks

Gtapo wrote: »

I tried that and it still doesn't work. Thanks

eir: Adam · 13-11-2017 03:31PM

Gtapo wrote: »

How can it be fixed.Thanks

Gtapo wrote: »

I tried that and it still doesn't work. Thanks

Could you try your SIM in a different device and try it please?

- Adam

Texting on wifi calling isn't working properly

Comments