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Prepay bundle renewal lag

  • 08-11-2017 12:39PM
    #1
    Thephantomsmask
    Registered Users, Registered Users 2 Posts: 1,374 ✭✭✭


    Hi, I topped up €20 yesterday for my port in twenty unlimited offer to renew today. There seems to be a lag between the previous month expiring at midnight and the new bundle being applied as I was docked €1.61 in credit for data usage before I got a text at 3am to say the offer had been applied. Fortunately I had more than €20 credit or this would have caused my bundle not to renew at all. This is the first time this has happened since I ported into meteor in April. 


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Thephantomsmask wrote: »
    Hi, I topped up €20 yesterday for my port in twenty unlimited offer to renew today. There seems to be a lag between the previous month expiring at midnight and the new bundle being applied as I was docked €1.61 in credit for data usage before I got a text at 3am to say the offer had been applied. Fortunately I had more than €20 credit or this would have caused my bundle not to renew at all. This is the first time this has happened since I ported into meteor in April. 
    Hi there,

    Thanks for getting in touch. If you PM me your number, full name and In I'll look into this for you.

    - Adam


  • #3
    Thephantomsmask
    Registered Users, Registered Users 2 Posts: 1,374 ✭✭✭Thephantomsmask


    PM sent, thanks! 


  • #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Thephantomsmask wrote: »
    PM sent, thanks! 
    Thanks, I've responded to your Pm.

    - Adam


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