eir wifi password not working

Coillte_Bhoy · 31-10-2017 01:44PM #1

Suddenly stooped working, originally it was just my laptop that wouldnt connect but then i decided to disconnected my smart phone and tried to connect again but password wasnt accepted. My smart Tv continued to stay connected for anther 2 days but now thats not working ether, password isnt accepted. I ahvent touched the modem or anything and everything seems normal with the lights etc . Im at a loss here

Coillte_Bhoy · 31-10-2017 05:59PM

Was onto live chat there on my eir and did the pinhole reset etc and was told there is a fault on the line and they will send an engineer out in 2/3 working days. Should i reasonably expect them to keep to this? Has anyone had experience of an engineer being sent out?

eir: Adam · 01-11-2017 03:26PM

Coillte_Bhoy wrote: »

Was onto live chat there on my eir and did the pinhole reset etc and was told there is a fault on the line and they will send an engineer out in 2/3 working days. Should i reasonably expect them to keep to this? Has anyone had experience of an engineer being sent out?

Hi there,

I have responded to you on your other post about this. Apologies for that,m it was before I seen this one. 2-3 working days is the standard timeframe to get a technician out to fix a fault, however, it may be longer than this at this time as there is still some damage nationwide caused by storm Ophelia so the availability of technicians is limited.

- Adam

eir wifi password not working

Comments