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Irish Rail- Selective Customer Service ????

  • 27-10-2017 07:54PM
    #1
    PeterParker957
    Closed Accounts Posts: 2,177 ✭✭✭


    Most nights I'm on either the 5 25pm from Heuston or 7.00pm. This evening I'm on 7.45pm.

    My gripe is that usually if a train is 20 mins due and hasn't boarded there's an announcement.

    The new boards show arrivals. The train at my platform is delayed and due at 7.56pm. No way we're moving before 8.

    My question is they know tbis train is at least 29 mins late leaving so why tf are they not announcing it ??? Platform called ages ago so packed now.


Comments

  • #2
    Jamie2k9
    Registered Users, Registered Users 2 Posts: 11,013 ✭✭✭✭Jamie2k9


    PeterParker957 wrote: »
    Most nights I'm on either the 5 25pm from Heuston or 7.00pm. This evening I'm on 7.45pm.

    My gripe is that usually if a train is 20 mins due and hasn't boarded there's an announcement.

    The new boards show arrivals. The train at my platform is delayed and due at 7.56pm. No way we're moving before 8.

    My question is they know tbis train is at least 29 mins late leaving so why tf are they not announcing it ??? Platform called ages ago so packed now.

    There was a lot of disruption this evening, it was probally a case of getting the train in and out as soon as possible.


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