Swithcing to Elec Ire - have not received a callback ?

Lewotsil · 2017-10-05 10:43:40

Hi I signed up to switch to Elec Ireland and was told on Monday I would get a callback on Tuesday to confirm switchoverdate .............still waiting ?

05-10-2017 11:43AM

#1

Lewotsil

Registered Users, Registered Users 2 Posts: 410 ✭✭

Join Date: June 2007

Posts: 349

Hi
I signed up to switch to Elec Ireland and was told on Monday I would get a callback on Tuesday to confirm switchoverdate .............still waiting ?

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#2 05-10-2017 01:46PM

Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi Lewotsil,

We are sorry to read of this delay. The Sales PAYG team are currently experiencing unusually high volumes of inbound telephone calls, and are finding it difficult to free up an outbound telephone line.

If you private message us your name and telephone number, we can check the status of your request as soon as possible.

Thanks,
Una

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