Can I get a refund for a speaker that's not faulty, it's just a piece of crap?

JackieChang · 28-09-2017 12:47PM #1

Got a set of speakers from Lidl. Sound quality is worse than my phone. Is that a good enough reason to get a refund?

stronglikebull · 28-09-2017 12:51PM

Lidl will usually refund when you return something, as long as you have the receipt. Tell them the sound quality is not fit for purpose anyway.

Xterminator · 29-09-2017 12:30PM

HI OP

the product has to be fit for purpose.
now if they are broken - its usually very straightforward to get an exchange.

where you say they are rubbish, you are putting forward an opinion. the cost of the speakers, and the quality of the phone speakers you are comparing them to, would have a bearing here. some people have unrealistic expectations.

if you have only purchased the speakers, and have all the packaging id say you stand a great chance of getting a refund in Lidl. Because they are usually very good at dealing with these things, store policy seems to be very reasonable.

coylemj · 29-09-2017 12:38PM

Xterminator wrote: »

where you say they are rubbish, you are putting forward an opinion. the cost of the speakers, and the quality of the phone speakers you are comparing them to, would have a bearing here. some people have unrealistic expectations.

+1 if he tried to get a refund in the likes of Power City, he would be politely told to PFO.

FizzleSticks · 05-10-2017 10:15PM

This post has been deleted.

JackieChang · 05-10-2017 10:41PM

Just an update. I told them the speaker was very bad quality. Had no problem getting a refund.

0ph0rce0 · 05-10-2017 10:43PM

And the lesson here. Cheap is ****e

Can I get a refund for a speaker that's not faulty, it's just a piece of crap?

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