Virgin media in Castlebar

Westernyelp · 10-08-2017 09:24AM

naughto wrote:

Has any one ordered any of there product

I have. Hoping for install tomorrow

naughto · 11-08-2017 06:09PM

Westernyelp wrote: »

I have. Hoping for install tomorrow

Did u get it installed?

FaganJr · 11-08-2017 06:46PM

Westernyelp wrote:

I have. Hoping for install tomorrow

Yes, tell us all about the Ninja.

the whole year inn · 12-08-2017 11:53AM

Says it will be avaliable soon at my address.I seen Siro is avaliable now aswell.

Westernyelp · 12-08-2017 05:17PM

FaganJr wrote:

Yes, tell us all about the Ninja.

The ninja was a guy called Stephen. Pleasant enough fella and the install was quick and easy. Haven't had a chance to properly test it out yet as I have been away smpretty much since then

jca · 12-08-2017 06:59PM

Westernyelp wrote: »

The ninja was a guy called Stephen. Pleasant enough fella and the install was quick and easy. Haven't had a chance to properly test it out yet as I have been away smpretty much since then

Was there a legacy system in place or is it brand new completely? If it's brand new, what is involved in the install?

Westernyelp · 14-08-2017 06:51PM

jca wrote:

Was there a legacy system in place or is it brand new completely? If it's brand new, what is involved in the install?

. New connection. Biscuit tin size box on the outside of the house. Drill through to a small cigarette box size unit. This is plugged directly in to electricity socket and connected to modem

jca · 14-08-2017 07:18PM

Westernyelp wrote: »

. New connection. Biscuit tin size box on the outside of the house. Drill through to a small cigarette box size unit. This is plugged directly in to electricity socket and connected to modem

Coax from unit to modem? Are you getting good speeds? I'm delighted with the service tbh.

FaganJr · 14-08-2017 08:26PM

Westernyelp wrote:

. New connection. Biscuit tin size box on the outside of the house. Drill through to a small cigarette box size unit. This is plugged directly in to electricity socket and connected to modem

Any pics?? Did you get multiroom?

FaganJr · 09-09-2017 02:47PM

Newport side of town won't be going live until 30/11!!!! Got a call back yesterday to confirm date!! Doubt I'll wait until then!!

jca · 09-09-2017 02:52PM

FaganJr wrote: »

Newport side of town won't be going live until 30/11!!!! Got a call back yesterday to confirm date!! Doubt I'll wait until then!!

Unless you have ftth available to you I'd wait, I certainly wouldn't be going for a phone line type BB.

FaganJr · 09-09-2017 06:42PM

jca wrote:

Unless you have ftth available to you I'd wait, I certainly wouldn't be going for a phone line type BB.

Eir & Vodafone, will have it soon enough. My plan at the moment is costing me. So need an introductory offer to keep bills down

jca · 09-09-2017 09:59PM

FaganJr wrote: »

Eir & Vodafone, will have it soon enough. My plan at the moment is costing me. So need an introductory offer to keep bills down

I know VM are doing introductory offers €20 off for the first 4 months €60 per month after that 12 month contract. It's really only for 3 months as there's a €20 installation charge on the first bill.

Kristopherus · 10-09-2017 12:35AM

This is my experience with V.M. Had a webchat with a rep regarding when would intallation start after the cabling is done. Actavo have been in my area for past 2 weeks and have cabled as far as my gaff and there is a terminal box there. He was'nt overly helpful and, at the end asked me for my Eircode. Said I would get a call within 3 days to let me know what services I could get. That was last Saturday. No call, but this evening got a text from them, which went as follows:

"Hi, its Virgin Media. We've just checked your postcode. Sadly, it looks like we can't provide services at you home yet. We're really sorry about that"

I replied that they were talking nonesense.:D, and asked them to indicate how long after cabling is done, that installs can be done.

jca · 10-09-2017 12:47AM

Kristopherus wrote: »

This is my experience with V.M. Had a webchat with a rep regarding when would intallation start after the cabling is done. Actavo have been in my area for past 2 weeks and have cabled as far as my gaff and there is a terminal box there. He was'nt overly helpful and, at the end asked me for my Eircode. Said I would get a call within 3 days to let me know what services I could get. That was last Saturday. No call, but this evening got a text from them, which went as follows:

"Hi, its Virgin Media. We've just checked your postcode. Sadly, it looks like we can't provide services at you home yet. We're really sorry about that"

I replied that they were talking nonesense.:D, and asked them to indicate how long after cabling is done, that installs can be done.

I just used the website to check my address and when I got all the green ticks I went ahead and ordered it, the installer arrived the next day, job Oxo. From the time they installed the new cabinet to going live took about 4 weeks.

FaganJr · 10-09-2017 11:59AM

jca wrote:

I just used the website to check my address and when I got all the green ticks I went ahead and ordered it, the installer arrived the next day, job Oxo. From the time they installed the new cabinet to going live took about 4 weeks.

Do you mean the big green cabinet similar to the EIR Fttc cabinet. If so that has been in more than 4 weeks and the guy working on the fiber cabling/connections in the cabinet is also finished. But still given a date of 30/11

Kristopherus · 10-09-2017 03:01PM

FaganJr wrote: »

Do you mean the big green cabinet similar to the EIR Fttc cabinet. If so that has been in more than 4 weeks and the guy working on the fiber cabling/connections in the cabinet is also finished. But still given a date of 30/11

So you're sure to have a happy household for Christmas:D

jca · 10-09-2017 03:35PM

FaganJr wrote: »

Do you mean the big green cabinet similar to the EIR Fttc cabinet. If so that has been in more than 4 weeks and the guy working on the fiber cabling/connections in the cabinet is also finished. But still given a date of 30/11

Yep, that's the one. My setup is a rework of the ancient legacy system maybe that's why the system went live more quickly.

irishgeo · 27-09-2017 06:09PM

Any using virgin media broadband in castlebar willing to give me an idea on how good bad it is?

godskitchen · 27-09-2017 08:16PM

irishgeo wrote: »

Any using virgin media broadband in castlebar willing to give me an idea on how good bad it is?

Not myself but a friend.

Painless install, getting slightly above the speed they are paying for, doesn't seem to suffer at peak times but I would imagine not many on it right now.

Westernyelp · 27-09-2017 09:37PM

I have it about six weeks now. Install was easy. Had no issues so far. Good speeds too

About 180- 200mb on WiFi usually

But can be down below 150 sometimes

Mickeroo · 28-09-2017 12:52PM

Anyone get a date for when the estates on the Newport road are supposed to go live? Got the letter allowing my to jump ship from eir but doesn't look like the timing has gone my way.

FaganJr · 28-09-2017 07:30PM

Mickeroo wrote:

Anyone get a date for when the estates on the Newport road are supposed to go live? Got the letter allowing my to jump ship from eir but doesn't look like the timing has gone my way.

30/11 according to reps a few weeks ago

Mickeroo · 29-09-2017 09:59AM

FaganJr wrote: »

30/11 according to reps a few weeks ago

Ah balls, I only have until 23rd October to jump ship.

naughto · 29-09-2017 10:56AM

Mickeroo wrote: »

Ah balls, I only have until 23rd October to jump ship.

Are u out of contract with eir?

Mickeroo · 29-09-2017 10:58AM

naughto wrote: »

Are u out of contract with eir?

No but they'er bumping their prices by a fiver so have sent out a letter saying you have 30 days to leave as a result.

FaganJr · 29-09-2017 12:57PM

Mickeroo wrote:

Ah balls, I only have until 23rd October to jump ship.

Well that was a few weeks ago, I haven't bothered or had time checking with them since. Might be worth checking again? They usually put new areas live for the beginning of a month. So Newport Rd may be live Monday??

FaganJr · 29-09-2017 08:04PM

Mickeroo wrote: »

Ah balls, I only have until 23rd October to jump ship.

Just checked this evening, and Newport Rd is live, so I stuck in the order, hopefull by this time next week will be up and running!

FaganJr · 30-09-2017 02:13PM

Westernyelp wrote: »

I have it about six weeks now. Install was easy. Had no issues so far. Good speeds too

About 180- 200mb on WiFi usually

But can be down below 150 sometimes

Did you get TV or just Broadband , just curious what TV Box they are supplying now?
Thanks

Westernyelp · 30-09-2017 04:22PM

FaganJr wrote:

Did you get TV or just Broadband , just curious what TV Box they are supplying now? Thanks

Didn't get the tv package. Impressed with the broadband though

Virgin media in Castlebar

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