Amazon.co.uk carrier: Asendia ?

When it's confirmed as Ascendia the ETA goes out something stupid, like if you are looking for a new release the ETA goes to something like 2-3 weeks from release date. Despite when ordering it may say TBC or 2-3 days from release.
If you check your orders in your Amazon account it should give you an ETA.
I have had stuff lost with them though.

I had one thing lost by Asendia that was coming from the US. Luckily, it was a very low-value shipment and the Amazon seller was happy to give a full refund.

Still waiting on another thing from the U.S. that may or may not have Asendia in the chain. No way to know as this one has no tracking number. But since it's been two out of three working weeks waiting, so far, I'm losing confidence either way.

And that could mean another refund request, which I don't like doing. Not because I feel dishonest about doing so, but because suspicion who might be placed upon me, and I could see how that would happen, as Amazon have a pretty liberal refund policy, but I think cut off people they think might be abusing it.

So, overall, no great fan of Asendia, here. Maybe Amazon might stop using them one day if too many of the packages they carry don't arrive and thus Amazon (well, 3rd party sellers, mainly) are hit with too many refund requests.