Smell of mould and musty taste from my tap water.

Living Off The Splash · 27-08-2017 08:39PM #1

I live in Blackrock South County Dublin. I believe we are connected to the Leopardstown water reservoir. Over the past few days there has been a bad smell of must/mould from our drinking water. It also tastes the same. Is there a problem in the area?

Irish Water: Mairead · 28-08-2017 11:29AM

Hi Living Off The Splash,

Thanks for getting in touch.

We can certainly look into this on your behalf, if you can provide the following details by private message:

- Name;
- Address; and
- Contact number.

Thanks,
Mairead

Living Off The Splash · 28-08-2017 01:51PM

Irish Water: Mairead wrote: »

Hi Living Off The Splash,

Thanks for getting in touch.

We can certainly look into this on your behalf, if you can provide the following details by private message:

- Name;
- Address; and
- Contact number.

Thanks,
Mairead

Hi Mairead,

I just do not understand why you need this detailed information. It is in the Avoca Park area of Blackrock. Thanks

Irish Water: Agata · 28-08-2017 02:04PM

Hi,

As we are not aware of any similar instance in your area, we would like to investigate this matter for you. In order to do so we need those details.

Kind regards,
Agata

kjbflood · 31-08-2017 09:06AM

Irish Water: Agata wrote: »

Hi,

As we are not aware of any similar instance in your area, we would like to investigate this matter for you. In order to do so we need those details.

Kind regards,
Agata

Same issue in Carysfort Grove Blackrock since weekend

Irish Water: Micheal · 31-08-2017 09:42AM

Hi kjbflood,

Thanks for your message.

We are sorry to read you are also experiencing similar water quality disruptions.

Please PM us the following details and we will investigate:

- Name;
- Address; and
- Contact number

Kind regards,
Micheal

Living Off The Splash · 31-08-2017 01:26PM

Water still smelling and tasting of mould in the Avoca area of Blackrock. We had to purchase bottled water today. There are huge roadworks on Avoca Avenue at the moment, I hope a pipe has not been dislodged or something.

Irish Water: Micheal · 31-08-2017 03:19PM

Hi Living Off The Splash,

Thanks for your message.

We're very sorry to hear that you are still experiencing water quality disruptions.

We have notified your local Water Department in Dun Laoghaire-Rathdown of this matter who will investigate. We thank you for your patience in the meantime as investigation works take place.

Please do not hesitate to contact us again should you have any further queries.

Kind regards,
Micheal

Living Off The Splash · 04-09-2017 09:47AM

Hi Michael,

No improvement. Talking to two people over the weekend. One in Stillorgan, one in Blackrock. Both have noticed smell and taste from water. Seems to be a wider problem and looks as if it is the Leopardstown water reservoir causing the problem. Regards

Irish Water: Siobhan · 04-09-2017 02:04PM

Hi Living Off The Splash,

We have requested an update on this matter and will let you know if we receive any new information.

If you have any questions in the meantime, please let us know.

Kind Regards,
Siobhan

Living Off The Splash · 04-09-2017 02:23PM

Irish Water: Siobhan wrote: »

Hi Living Off The Splash,

We have requested an update on this matter and will let you know if we receive any new information.

If you have any questions in the meantime, please let us know.

Kind Regards,
Siobhan

It's all over the newspapers and Irish Water are telling me "As we are not aware of any similar instance in your area, we would like to investigate this matter for you. In order to do so we need those details." How do you not know about this?

Living Off The Splash · 04-09-2017 02:31PM

It's on ASKABOUTMONEY now.

https://www.askaboutmoney.com/threads/smell-and-taste-of-mould-from-water.204914/

Irish Water: Siobhan · 05-09-2017 12:42PM

Hi Living Off The Splash,

We've been informed by the Local Water Department that you are served from the Ballyboden Reservoir.

This reservoir is an uncovered treated water reservoir and there is a project currently underway on-site to deliver a covered reservoir by Quarter 4 2018.

The sampling results for the reservoir indicate the presence of very low levels of an organic compound called Geosmin. It can result in some people detecting a slightly earthy taste or odour from their drinking water.

We can confirm that there is no threat to public health and all samples comply with the Drinking Water Regulations. We have increased our normal water quality sampling programme as a precaution to keep the situation under close review. We have put in place measures at the reservoir site to address this issue.

We hope this information will be helpful. If you have any further questions, please let us know.

Kind Regards,
Siobhan

Byrnea22 · 05-09-2017 10:14PM

Irish Water: Siobhan wrote: »

Hi Living Off The Splash,

We've been informed by the Local Water Department that you are served from the Ballyboden Reservoir.

This reservoir is an uncovered treated water reservoir and there is a project currently underway on-site to deliver a covered reservoir by Quarter 4 2018.

The sampling results for the reservoir indicate the presence of very low levels of an organic compound called Geosmin. It can result in some people detecting a slightly earthy taste or odour from their drinking water.

We can confirm that there is no threat to public health and all samples comply with the Drinking Water Regulations. We have increased our normal water quality sampling programme as a precaution to keep the situation under close review. We have put in place measures at the reservoir site to address this issue.

We hope this information will be helpful. If you have any further questions, please let us know.

Kind Regards,
Siobhan

Hi Siobhan,

I live in Donnybrook and am having the same issue here. Do you know if we are the same reservoir/is this the same cause?

Thanks,
Aoife

Living Off The Splash · 06-09-2017 09:00PM

"We have put in place measures at the reservoir site to address this issue."

Care to let us know what these are?

Irish Water: Siobhan · 07-09-2017 09:59AM

Hi Byrnea22 and Living Off The Splash,

Byrnea22 wrote: »

Hi Siobhan,

I live in Donnybrook and am having the same issue here. Do you know if we are the same reservoir/is this the same cause?

Thanks,
Aoife

I can confirm that Donnybook is also served from the Ballyboden Reservoir.

Living Off The Splash wrote: »

"We have put in place measures at the reservoir site to address this issue."

Care to let us know what these are?

The HSE have been consulted on this issue and measures have been put in place to address it including:

- Increased sampling and visual inspections
- Increased bird control and monitoring
- Additional drainage
- Increased dust control and monitoring

The EPA also audited the reservoir at Ballyboden on 23 August and are satisfied with the actions and monitoring in place to address this current taste and odour issue and that there is no immediate risk to water quality.

According to the World Health Organisation in their Guidelines for Drinking-water Quality geosmin has 'aesthetic concerns, not public health issues'.

Irish Water therefore can confirm that the treated water at Ballyboden complies with the Drinking Water Regulations. We have increased our normal water quality sampling programme as a precaution to keep the situation under close review.

If you have any more questions, please let me know.

Kind Regards,
Siobhan

Living Off The Splash · 15-10-2017 10:00PM

Today, since first posting, I do not have a smell or taste of mould from my tap water. I can stop buying the 5 litre bottles at last.

Irish Water: Micheal · 19-10-2017 01:20PM

Hi Living Off The Splash,

Thanks for your message.

We're very glad to hear this. Please do not hesitate to contact us again should you have any further queries.

Kind regards,
Micheal

Living Off The Splash · 19-10-2017 01:50PM

Irish Water: Micheal wrote: »

Hi Living Off The Splash,

Thanks for your message.

We're very glad to hear this. Please do not hesitate to contact us again should you have any further queries.

Kind regards,
Micheal

When it wasn't there I missed it. Shows what a great privilege it is to be able to drink a nice glass of water straight from your tap. Regards

Irish Water: Agata · 23-10-2017 10:07AM

Hi Living Off The Splash,

Thanks for your message. We are continuously working to improve the infrastructure and water quality across the country.

Please let us know if there is anything else we can help you with.

Regards,
Agata

Lubsko · 18-04-2018 10:42AM

same issue in Bray

Irish Water: Allanah · 18-04-2018 11:12AM

Hi Lubsko,

Lubsko wrote: »

same issue in Bray

Thanks for getting in touch.

We can look into this if you send the following details via PM.

- Name;
- Address; and
- Contact number.

Thanks,
Allanah

Aularge · 10-06-2018 06:46PM

Hi,
Same issue here for the last 2 days; Dun Laoghaire area.

Irish Water: Allanah · 11-06-2018 09:41AM

Hi Aularge,

Thanks for getting in touch.

Would you mind sending the following details via PM and we can look into this matter for you:

- Name;
- Address; and
- Contact number.

Thanks in advance,
Allanah

Twinklie · 25-07-2018 02:17PM

I'm also getting a mouldy taste from the water in our office in Athlone. It's a boiling water filtered tap and the taste is just recent also.

Irish Water: Mairead · 25-07-2018 02:37PM

Hi Twinklie,

Twinklie wrote: »

I'm also getting a mouldy taste from the water in our office in Athlone. It's a boiling water filtered tap and the taste is just recent also.

If you send a PM with the following details, we will be happy to look into this for you.

- Name;
- Address; and
- Contact number.

You can also find more information on taste and smell on your supply here.

Thanks,
Mairead

Smell of mould and musty taste from my tap water.

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