Eir rural FTTH thread

If all you want is a decent tv service (I.e. not sky sports) then the human Freesat box is great. Does a good job of recording a series, 8 day UK EPG, showcase and good interface. Just replace sky box, same satellite.

Almost as good as basic sky+ and it's free.

Gonzo wrote: »

with Eir FTTH, only Eir offer TV and it's not good. Vodafone also have a tv service but as they dont resell Eir's FTTH, it's not available unless you have a decent FTTC connection.

The only options are Eir TV, Sky dish or a Free to air system.

When you say Eir’s not good do you mean the selection of channels or the quality of the connection?

ED E wrote: »

The hardware. And cutting corners using homeplugs.

My sister's both have the eir tv service. The channels are fine. They really dislike the interface. Not as friendly as sky or humax.

Has anyone had to get a trench dug to get the FTTH installed and if so how expensive is it. Thanks

sean72 wrote: »

I currently have the Humax it’s a great box but I was looking for a way to get the sports channels really. Sky, BT, Eir etc. Thought there’d be a bundle with FTTH of some sort. Is there an issue with FTTH and TV???

All Eir broadband customers get all the BT Sport and Eir Sports channels for free - you just add them to your Sky card (don't need an active subscription) or use the app.

I just did a check (again) for availability of FTTH on fibrerollout.ie
I put my eircode into the "check rural 300K" section and got a positive result, "Great news, Fibre Broadband is now available to you offering speeds of between 30Mb/s and 1000Mb/s"
Then I looked at my house on the map and see it is still blue/planned, although the vast bulk of my neighbours are green, including next door on both sides; one of them is actually connected.
So I tried the "Check Number" section, inputting area code, number and eircode, and got a negative result, "Broadband with speeds up to 6Mb/s is available at your address". I actually have about 3.5Mb/s on a good day.

I have, a few weeks ago, sent a query to fibrepower@openeir.ie, which they acknowledged, but have not answered my questions about when I will be live or why I am still "planned" while my neighbour is connected.

I had a chat with some OpenEir (not KN) techs, who were working on a fault recently on my road, about it, and they said it's bullshine that I cannot get connected, "the fibre is live and we are all on the same fibre, if it's live for my neighbours, it's live for me", to paraphrase.

I asked if it might be that all the necessary ports in the exchange were not yet tested/commissioned, and that this might be done on a phased basis, and they just have not got around to mine yet. They said no, once the fibre went live every house it passed should be able to be connected.

On the fibre from the exchange, that passes my house, there are a total of 79 green and 16 blue. I'm not at the end of the fibre. The blue houses seemed to be randomly scattered around the fibre, both close to, and far from, the exchange.

The Openeir tech strongly suggested that there must be some problem with my eircode, but wasn't able to suggest where I might go to get that checked.

My eircode is correct on finder.eircode.ie, funnily enough, on the fibrerollout page, the eircode has a different address (which is correct in a way because there is always confusion between what the correct townland name is here, but sin scéal eile!) Anyway I double checked with my connected, and other, neighbours eircodes and the same difference of addresses is there for them too.

I could sit back and wait until, hopefully, some day, my house status will change to green on the map. But that has a risk that if there is something that needs to be corrected re my info on the database, it might never go green.

Does anyone know of any rationale why some houses might still be blue on a live fibre?

Or why the "check rural 300K" section got a positive result and the "Check Number" section a negative?

I'm in Co. Galway, btw, on the Turloughmore exchange.

The FTTH crews marked your EIRCODE as active for FTTH.
Your PH Number has not be matched to your EIRCODE.
So your PH just gives the copper prequal value.

Gonzo wrote: »

first go to https://www.eir.ie/broadband/ and put in your telephone number and check. You don't need an eircode for this checker.

The next one will fail for you because it requires an Eircode.:https://www.eir.ie/broadband/1000mb-fibre/

On the http://fibrerollout.ie/ website check by eircode and telephone number together will provide a positive result if the telephone line is passing even if the Eircode isn't.

I'm in a similar situation to yourself, my Eircode is completely failing, my house is marked blue while all the other houses around me are marked green.

My telephone line passes the test but the eircode fails. I was able to get FTTH as my telephone number passes. Ive told OpenEir a number of times about my Eircode but the error still hasn't been fixed.

On the eir website, checking my phonline alone never comes back with a result, just getting the spinning circle for ever while it goes off and checks.

On the eir website, checking my eircode alone, passes, FTTH available.

On the fibrerollout site my phone number + eircode fails, but my eircode alone passes in the "check rural 300K"

So I will try contacting a provider and insist they use my eircode, not my number, to check for availability. Though I think I have read in some threads that the sales teams don't seem to have the ability to check eircodes, just numbers. We'll see.

Yeah thats the direct debit charge, I had that at first too. If you go with direct debit it will be €55 a month.

Latest update: just received the following from Openeir,
Thank you for your recent query regarding the availability of fibre in your area.

Based on the information you provided, I have reviewed your details and I can advise, you are within an area due to be fibre enabled; the current forecast date suggests that your area should be connected to the fibre network by December 2017.

For further updates on the fibre rollout out progress in your area please refer to http://fibrerollout.ie/eircode-lookup/

Kind regards,

Jennifer

Open Eir Fibre Power Team

Before I agreed contract with Eir sales today I was assured by Eir sales and their web site that fibre was live in my area and they would call to install within 4-7 days. I have it in writing.
Unbelievable......not really!!!!!!

KN and McCabes(?) working on road between Dunsany and Kiltale today (Tara Exchange). Underground section.

sean72 wrote: »

Excuse the stupidity but where the FTTH (yellow) line is activated and the houses along the line turn green from blue, why are there some houses that remain blue along the activated line?

Technically yes it is presumed that the houses turn green the fibre cables are live. However there has been several postings saying that if your house is green it is not always the case that the fibre cable isn't quite live yet but should be soon. Open Eir wants to publicize that they have more premises passed than they really have for ftth.