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Vodafone are USELESS

  • 27-05-2017 05:40PM
    #1
    Kieron Wood
    Registered Users, Registered Users 2 Posts: 14 ✭


    Got a message from Vodafone about Red Roaming (to which I'm not subscribed) saying I was getting a credit refund and if I was STILL opted into Red Roaming...I've NEVER been! The Vodafone shop in Nutgrove couldn't help and told me to contact customer 'service' - and "sit over there". Customer 'service' offered to take back the credit, but didn't know why I had received the message. I contacted Live Chat when I got home. "Oh it must have been a mistake" was the response I got! They're almost as useless as Virgin.
    Tagged:


Comments

  • #2
    Oxter
    Registered Users, Registered Users 2 Posts: 304 ✭✭Oxter


    Kieron Wood wrote: »
    Got a message from Vodafone about Red Roaming (to which I'm not subscribed) saying I was getting a credit refund and if I was STILL opted into Red Roaming...I've NEVER been! The Vodafone shop in Nutgrove couldn't help and told me to contact customer 'service' - and "sit over there". Customer 'service' offered to take back the credit, but didn't know why I had received the message. I contacted Live Chat when I got home. "Oh it must have been a mistake" was the response I got! They're almost as useless as Virgin.

    What has this got to do with Apple Devices?

    It's a Vodafone issue


  • #3
    Kieron Wood
    Registered Users, Registered Users 2 Posts: 14 ✭Kieron Wood


    I have an Apple Smartphone!


  • #4
    Avatar MIA
    Closed Accounts Posts: 6,748 ✭✭✭Avatar MIA


    Kieron Wood wrote: »
    I have an Apple Smartphone!

    And?


  • #5
    Kieron Wood
    Registered Users, Registered Users 2 Posts: 14 ✭Kieron Wood


    Sorry, I thought an Apple Smartphone counted as an Apple device...


  • #6
    Avatar MIA
    Closed Accounts Posts: 6,748 ✭✭✭Avatar MIA


    Kieron Wood wrote: »
    Sorry, I thought an Apple Smartphone counted as an Apple device...

    They are, but the problem isn't with the phone manufacturer. It's a vodafone issue (if it's even an issue).


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