Hailo/myTaxi "accidently" post promo codes on twitter

Sappy404 · 22-05-2017 04:50PM

moloner4 wrote: »

got 15 off today by ticking it

Had you added the others too?

Pelvis · 22-05-2017 05:03PM

What happens if I used €13 of the €15 voucher? Is that the whole voucher gone?

vg88 · 22-05-2017 05:05PM

Sappy404 wrote: »

Had you added the others too?

yes

seamus · 22-05-2017 05:14PM

TallGlass wrote: »

why they changed the name is beyond me.

They're building a cross-European brand, and it turns out that "Hailo" means nothing outside of the UK and Ireland cos it's an English pun on words. The Irish CEO was on the radio talking about it at the time.

Maintaining multiple brands for the same product is difficult and it also means that when and Irish person went to Berlin, they wouldn't automatically recognise/trust the "MyTaxi" brand, and vice-versa.

bk · 22-05-2017 05:34PM

seamus wrote: »

They're building a cross-European brand, and it turns out that "Hailo" means nothing outside of the UK and Ireland cos it's an English pun on words. The Irish CEO was on the radio talking about it at the time.

Maintaining multiple brands for the same product is difficult and it also means that when and Irish person went to Berlin, they wouldn't automatically recognise/trust the "MyTaxi" brand, and vice-versa.

Uber, Google, Hoover, * etc. mean nothing too! Yet they are now world wide brands.

Mytaxi is such a boring, Germanic style name IMO. Hailo was interesting and like the above could have become a widespread brand with the right marketing.

Uber - Is an actual adverb, but not widely used and nothing to do with Taxis.

Google - Is a play on the word Googol, the number 1 followed by 100 zeros. Not that most English speakers would know that, never mind foreign speakers.

Hoover - A brand name for vacuum cleaners that has now entered normal speech.

TallGlass · 22-05-2017 05:46PM

In Germany they could have kept the Hailo brand, surely in Germany it isn't going to be 'My Taxi'. Just the logo would be the same. I dunno I think they should have stuck with Hailo for some reason, even in normal conversation you'd say 'can you Hailo a taxi or I will Hailo one now', now it will just be 'get a taxi there', no mention of company names. You wouldn't say, get a 'my taxi' there would you. Same way as you'd say Google that there, there than Yahoo that for us.

I think that had to have been worth something for the company. But hey, I am not a marketing genius so obliviously they know what they are at.

Tar.Aldarion · 22-05-2017 06:22PM

Yeah it was way better and the app is worse now. The drivers have been ranting to me about it too. Friends of mine had no idea what Hailing was but it didn't really matter. MyTaxi is pretty poor, especially as it's something people might be saying anyway.

The Moldy Gowl · 22-05-2017 07:12PM

Meh. Its a taxi app. Couldnt care less what they call it.

I press a button to pick me up and he picks me up with no fuss.
I actually prefer this app becuase i am able to swipe away the notification that im in a car and dont have to be pressured into rating him like the hailo app.
I press 1 button and a taxi is on the way

Also couldnt care less if the taxis are complaining about it. Just leave me alone and dont talk to me.
They will complain about anything regardless.

Im in dublin though.

markpb · 22-05-2017 08:31PM

The Moldy Gowl wrote: »

Also couldnt care less if the taxis are complaining about it.

Any complaints I've seen from drivers are that it's bringing them to the wrong place to pick up passengers. If it's true, that's something passengers might care about.

Curb Your Enthusiasm · 22-05-2017 08:32PM

Vouchers now disabled altogether for legal reasons apparently.......

cee_jay · 22-05-2017 08:44PM

Curb Your Enthusiasm wrote: »

Vouchers now disabled altogether for legal reasons apparently.......

I just prebooked a taxi for tomorrow morning and voucher was still active.

The Moldy Gowl · 22-05-2017 09:04PM

markpb wrote: »

Any complaints I've seen from drivers are that it's bringing them to the wrong place to pick up passengers. If it's true, that's something passengers might care about.

Id hazard a guess and say thats the customers themselves putting in the wrong address.

Creamy Goodness · 22-05-2017 09:21PM

I'd hazard a guess of it being **** gps chips inside the majority of phones. Having worked on location apps for android and iOS there's a huge difference in accuracy. Some people will just mash the screen until something happens too

Curb Your Enthusiasm · 22-05-2017 10:26PM

Very strange, back again now!

This is the page I was taken to when the vouchers stopped working... http://de.mytaxi.com/aktuell

Mantis Toboggan · 22-05-2017 11:40PM

15 euro voucher valid until tomorrow... Eh thanks Mytaxi!

irlrobins · 23-05-2017 06:47AM

Used the Tues €10 one this morning without issue.

cee_jay · 23-05-2017 07:37AM

irlrobins wrote: »

Used the Tues €10 one this morning without issue.

Same

Thanks OP!

bk · 23-05-2017 09:05AM

TallGlass wrote: »

In Germany they could have kept the Hailo brand, surely in Germany it isn't going to be 'My Taxi'. Just the logo would be the same. I dunno I think they should have stuck with Hailo for some reason, even in normal conversation you'd say 'can you Hailo a taxi or I will Hailo one now', now it will just be 'get a taxi there', no mention of company names. You wouldn't say, get a 'my taxi' there would you. Same way as you'd say Google that there, there than Yahoo that for us.

Plus Hailo included more then just Taxi's, it also included Black Cars service (which are licensed PSV's, but not Taxi's). In the US Uber has already expanded far beyond just Taxi's, UberPool, even food deliveries!

The future of such services are on demand self driving car services, they won't have anything to do with "taxi's", eventually Taxi's will become a quaint idea from the past like horse drawn carriages. Seems like a bad branding move IMO.

Tar.Aldarion · 23-05-2017 12:26PM

Used the 15 and 10 so far, great stuff

dodzy · 23-05-2017 01:00PM

Tar.Aldarion wrote: »

Used the 15 and 10 so far, great stuff

Just applied the three promo codes. 10 expires today, 8 & 5 for wed and thurs respectively also applied without issue (mytaxi).

joeKel73 · 24-05-2017 10:44AM

Rarely need to get a taxi but had to drop the car in for repair today and used the €8 voucher to get dropped back to work for €2 - thanks OP!

joeKel73 · 24-05-2017 02:42PM

Forgot to mention, my MyTaxi experience was quite different from any Hailo trip I've had. Any Hailo trip I did before was an actual taxi and they entered the fare into the app from the meter.

The MyTaxi driver was a regular car (came up with the reg on the app, not the taxi number) and they had no ID on display and no meter - the app calculated the fare. Like Uber when I used it abroad.

Was Hailo always actual taxis or was that just coincidence from my previous trips?

Tar.Aldarion · 24-05-2017 02:44PM

The fancier hailos weren't taxis - just nice cars, all my mytaxi's have been taxis so far.

bk · 24-05-2017 02:49PM

J o e wrote: »

Forgot to mention, my MyTaxi experience was quite different from any Hailo trip I've had. Any Hailo trip I did before was an actual taxi and they entered the fare into the app from the meter.

The MyTaxi driver was a regular car (came up with the reg on the app, not the taxi number) and they had no ID on display and no meter - the app calculated the fare. Like Uber when I used it abroad.

Was Hailo always actual taxis or was that just coincidence from my previous trips?

That is very strange, it should be only Taxi's!

Hailo was normally Taxi's, they did have an extra level called Hailo Exec which was for Limo's and Black car services, but that cost extra and those vehicles were still licensed PSV's (Public Service Vehicles).

The Moldy Gowl · 24-05-2017 02:49PM

Tar.Aldarion wrote: »

The fancier hailos weren't taxis - just nice cars, all my mytaxi's have been taxis so far.

That was hailo executive no?
Hailo plus was a scam, would regulary get something like a scoda or a ford focus the few times i got a free one.

bk · 24-05-2017 02:52PM

Hailo had three levels:

Hailo: Taxis, but any old banger
Hailo+: Taxis, but only newer cars over a certain spec
Hailo Exec: Limo's and black cars, think 5 series BMW's etc. Weren't taxis, but are licensed PSV's (like the old Hackney license).

The downside of these black car services is that they aren't allowed to use bus lanes.

I'm not sure what MyTaxi has, haven't downloaded it yet.

ibarelycare · 24-05-2017 02:55PM

J o e wrote: »

Forgot to mention, my MyTaxi experience was quite different from any Hailo trip I've had. Any Hailo trip I did before was an actual taxi and they entered the fare into the app from the meter.

The MyTaxi driver was a regular car (came up with the reg on the app, not the taxi number) and they had no ID on display and no meter - the app calculated the fare. Like Uber when I used it abroad.

Was Hailo always actual taxis or was that just coincidence from my previous trips?

That sounds like what used to be known as a Hailo Exec. I only ever got one of them once as a "free" upgrade (but ended up getting charged more... Got a credit for it when I got in touch with Hailo). The other annoying thing about them was that they're not supposed to use bus lanes. Presume MyTaxi has something similar but there's nothing on their website about it.

Edit: Started typing this ages ago, saw others replied before I did

Thanks for the codes btw OP!

joeKel73 · 24-05-2017 03:16PM

ibarelycare wrote: »

That sounds like what used to be known as a Hailo Exec. I only ever got one of them once as a "free" upgrade (but ended up getting charged more... Got a credit for it when I got in touch with Hailo).

This sounds like what happened. It was a nice Audi A8.

They didn't give a breakdown of the cost but it was higher than expected - I didn't query it as the voucher code covered most of it. €10.20 for a 4km trip in clear traffic (5mins).

Tar.Aldarion · 24-05-2017 03:36PM

The charge for a 4km trip would be €8 (€3.60 + 4 x €1.10). More expensive if its over 3 minutes per kilometer.

I'd be careful with the fancier ones too, they do tend to overcharge forcing you to contact hailo/mytaxi. At least last time it had free bottles of water!

bk · 24-05-2017 03:38PM

Sounds weird, if I remember correctly in the Hailo app, you had the option to decline the "free upgrade", which is always a good idea during peak hours when you definitely want to be using the bus lane. Maybe it still has that, you just didn't notice.

BTW Hailo+ was added when Uber launched here. Uber would only accept bigger, nicer, newer cars on their service while Hailo accepted any old banger, thus they launched Hailo+ to compete with Uber, however even then it wasn't as good a service.

This is why I always still try Uber first, generally better vehicles.

Hailo/myTaxi "accidently" post promo codes on twitter

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