Transfer files from Huawei y5 ii

sligojoek · 23-05-2017 11:55PM #1

I'm trying to transfer a few videos from my wife's y5 to my laptop. When I plug it in via USB I'm getting a message on the phone saying "Charging only". She only has the phone a few days and her previous Huawei phone did this no bother.
The laptop is Dell on Windows 7

Any help appreciated.
Ta

beauf · 24-05-2017 01:37AM

1. Is it a charging only cable or have you used it to transfer data before
2. Click on the message does it give you options.

AngryLips · 24-05-2017 08:33AM

Upload the video to google drive and download it to the computer from that

legrand · 24-05-2017 08:49AM

or use SHAREit (installs on various platforms and allow you share files/vids/photos's/docs etc between devices)
http://www.ushareit.com/en/

sligojoek · 24-05-2017 09:12AM

Good morning folks. I'm sorted.

The cable was the problem but when I used another one it was showing the drive E but wouldn't let me into it. Turns out there was a dropdown on the phone where I had to allow access. Something like "Trust this computer" on iPhones.

Thanks for taking the trouble to answer.

Transfer files from Huawei y5 ii

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