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I cant sign in

  • 20-04-2017 09:05AM
    #1
    judge30
    Registered Users, Registered Users 2 Posts: 62 ✭✭


    hi im having issues signing in to boards the past too nights so ive reset my password,but if i logout and sign back in im getting the same problem again i keep having to reset my password to login.


Comments

  • #2
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    What error message are you seeing? Can I double check that you're attempting to login with username rather than e-mail address? Or are you logging in via a social media avenue?

    How can I? User's guide to some features on the new site



  • #3
    judge30
    Registered Users, Registered Users 2 Posts: 62 ✭✭judge30


    Boards.ie: Mark wrote: »
    What error message are you seeing? Can I double check that you're attempting to login with username rather than e-mail address? Or are you logging in via a social media avenue?

    i am trying to login via my username ,ive tryed email but thats not working either the only way i can login in is by reseting my password each time.


  • #4
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    judge30 wrote: »
    i am trying to login via my username ,ive tryed email but thats not working either the only way i can login in is by reseting my password each time.

    If you use a password autofill, is this also updating when you reset your password?

    If you like, I can manually reset your password, which you can then change via your User Control Panel.

    How can I? User's guide to some features on the new site



  • #5
    judge30
    Registered Users, Registered Users 2 Posts: 62 ✭✭judge30


    Boards.ie: Mark wrote: »
    If you use a password autofill, is this also updating when you reset your password?

    If you like, I can manually reset your password, which you can then change via your User Control Panel.
    yes that would be great because this is driving me mad


  • #6
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Will do. Can you drop an e-mail to hello@boards.ie please just so we can ensure you don't get locked out altogether.

    How can I? User's guide to some features on the new site



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  • #7
    judge30
    Registered Users, Registered Users 2 Posts: 62 ✭✭judge30


    Boards.ie: Mark wrote: »
    Will do. Can you drop an e-mail to hello@boards.ie please just so we can ensure you don't get locked out altogether.

    done


This discussion has been closed.
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